Kärcher Canada Inc. Head Office

BUYER BEWARE! Warranty issues galore. Purchased my first (and believe me my last) Karcher pressure washer directly from their web site. Was not working properly right from the start so I contacted them immediately. As they would not replace it I was forced to drive 1hr to a repair shop that they requested, that shop was no longer affiliated with Karcher because of guess what? PROBLEMS WITH WARRANTIES. Karcher then gave me a 2nd repair shop in that city, Oops they stopped dealing with Karcher also because of WARRANTY ISSUES, was given a third place in that city who told me they were so backlogged with Karcher repairs that they weren't accepting any more units for at least 3 months! Karcher then told me to bring it to a repair shop an hour in the opposite direction of my home (this is now a 4hr delivery) i have now been waiting over 3 months numerous calls and many promises later Karcher still hasn't sent the repair parts needed to fix it.

Ils m'ont envoyé un item pré utilisé. Je les ai contacté tout de suite. Pingpong avec mon dossier. J'ai demandé un remboursement, officiellement tel que requiert rien. Compagnie de m.

Tom Ferguson you should know better. That product is garbage and your service is was terrible. You were not amiable, in a rush, and scrubbing looking, not very focus. Company needs better workers.

Shelley k