Kempenfelt Windows and Doors

From sales to install to problem shooting, this place is the best.

When looking around at other showrooms no sales person was amazing as Dan. They were so knowledgeable and let us lead the conversation and helped us to understand exactly what we were buying and how the whole process worked.

Even down to the install the team was so kind and knowledgeable. The install team were relaxed and did a quality job on everything.

Honestly We are so happy with the service from kempenfelt, everything was so easy and we really were supported with the best product and best people. Sometimes it’s tricky finding service who legitimately care about the people they service and their homes. This is the place if your looking for honest and quality work.

Photos: We had an egress window installed and a double garden door. *they did also do the finishing like drywall and frame but I didn’t include the photo.

We would like to highly recommend Kempenfelt Windows for the entire process from contacting them, preparing a quote to finalizing installation. We anticipated 2 month and our new garage door was installed 3 weeks ahead of schedule. Special thanks to both Scott and Keegan for an excellent service and installation. Clean up was amazing and how to run the new products were explained and pricing was competitive. We would highly recommend there service.

Having been in the retail industry for 35 years you experience many different approaches. In my experience top retailers offer three things. 1. Great customer service…2. Great quality products. 3. Great installation…
Kempenfelt windows surpassed our expectations on all three accounts…and we are repeat customers.
Highly recommend and thank-you kempenfelt for making our window installation a wonderful experience.
Paul and Catherine

We just replaced the entire backside windows of our home & the whole process was utterly seamless. We were set up with Brent who has truly gone above & beyond with us. Answering any & all questions & phone calls I had when I wasn’t clear on anything or unsure in colour making decisions, etc. He was patient, kind, compassionate & all around a great guy. We never felt pressured by Brent, he was always open & honest with us. It was a no-brainer choosing Kenpenfelt. The quality & professionalism is top notch. We had the windows installed this week & we had Jesse, Dave & Tyler do the install. The guys were great! Friendly, chatty & hard working. Any questions I had they were helpful, insightful & knowledgeable. They interacted with both my kids, let me in on watching the process & ensured my home was taken care of. They tidied everything up, they were careful to not cause any type of damage & even moved patio furniture out of the way carefully. I hope we get them again for our patio doors we’re installing next. Thanks to all the guys for loving what you do & making the whole experience exceptionally positive!

Thank you to Nick and the install team! They did a fantastic job! The product arrived on time and the install was done with no issues! Would highly recommend

This is our third time having new windows and doors replaced at our home. As always excellent workmanship with professional service. Thank you Dan & Derek for an exceptional job. Professional, courteous and the best job of all.

Excellent company to work with. Very helpful along the process of finding a garage door we liked. Scott and Josh, the installers were very knowledgeable and performed the work both, quickly and efficiently.

We had our two garage doors and openers replaced by Kempenfelt Windows & Doors and the entire experience was outstanding. Thank you to Paul for helping us through the process of choosing and ordering our doors with ease and thank you to the install team of Scott & Josh for your exceptional work, the install was quick and professional. We are thrilled with the results and look forward to having our windows replaced by your company in the next few weeks. We would highly recommend Kempenfelt Windows & Doors to anyone.

Dan and Derrick installed our front window. We are very pleased with their workmanship and the quality of the windows.

We had Scott and Josh install new garage doors. They were on time, professional and thorough. They were able to answer any questions we had.

My second time dealing with these folks, and they are GREAT at what they do! Their sales guy Brad was super knowledgeable and professional, and pricing was always fair. At one point, the management team was dispatched to sort through a few key areas of concern. Mike and Darryl were outstanding gentlemen who responded immediately with exceptional service & attention to detail, to reinforce key areas, and to ensure the project turned out perfectly. This is the crew you want to install your windows and doors. Very happy customer!

Brent our sales rep was exceptionally professional, answered all our questions and made some great suggestions. Jessie, Dave, & Taylor did a fantastic job installing the window and three sets of sliding doors. Punctual, efficient and great cleanup. Great quality, best price! Highly recommend this company! Joe & Trudy Mauti

We had an amazing experience dealing with Kempenfelt Windows. Both Eric and Paul assisted in getting a quote and informing us about energy efficiency rebates available. Stephanie and Andrea were wonderful to talk to when arranging measurement and installation appointments. Finally, I cannot say enough positive things about our install team Jesse, Dave, and Tyler. They were punctual, friendly, efficient, and very thorough. The process and work was described in detail and they were happy to answer any questions we had. Thank you Kempenfelt for making our window installation experience a positive one, we will be sure to contact and refer you in the future!

Robert,

Our beautiful new double entrance door is the talk of the neighbourhood. It's absolutely stunning!

Your craftsmen, Jody and Trevor last week arrived at the precise time promised and spent the day installing our last two window updates, removing the old door and installing the new door. The extreme cold winter day didn't faze them at all. A true team who worked very efficiently in unison and communicated with me through every step of their work. I'd have them back in a heartbeat. Today, I had the pleasure of meeting Darryl from your service team who dropped by to make some minor adjustments. Not only are Kempenfelt Doors and Windows the ONLY company homeowners in Simcoe County should consider due to your quality of product, they should also look no further due to your top notch level of service.

Darryl was as phenomenal as your install team was last week - punctual, polite and very very professional!

A credit to you my friend for building such a successful company with incredible service levels as your building block. Simply outstanding!

Thanks again,
Scott and Sandi MacDonald
Midhurst

Excellent experience with Kempenfelt. The crew at my house were on time, efficient, clean work area, and over all a great installation. It was a very cold windy winter day- had me concerned- but no problem for Dave, Jessie and Tyler. Also to Andrea for keeping me informed of the installation process!

The whole process was easy, professional and we were super happy with the results. The installers Chris an Christian were efficient, clean and perfectionist! Thanks to all! The team!

I recently had new windows and a sliding patio door installed by Kempenfelt and I couldn't be happier with the service I received. The initial consultation with Ali was very informative. Ali was knowledgeable, professional and took the time to explain all aspects of what we were buying. The installation team of Ken, Pat, and Kegan were efficient and respectful of my property, the entire process was a breeze. They made sure to place drop cloths as soon as they arrived, ensured that we understood how to operate the new windows and patio door and cleaned up everything before they left. The quality of the windows and the workmanship of the installation were top-notch, and I can already feel a noticeable difference in the comfort of my home. I highly recommend Kempenfelt for anyone in need of window/door installation. Special shoutout to Ali, Ken, Pat, and Kegan for their excellent work and all the support staff at Kempenfelt.

Michael, Scott and Josh did a wonderful job installing our garage door recently. They called ahead to let us know when they would be here and were very professional and knowledge from the start. Michael took the time to go over everything with us to make sure we were confident with our new door. I would highly recommend them!

I just had all my front windows replaced by Kempenfelt windows and the service was very professional right from dealing with sales to having them installed. I would definitely recommend this company and I would use them again if the need arises. Thanks so much.

Mark came to the house to give an estimate. He gave a clear and complete assessment and explanation of your different products.

Had a garage door installed. Micheal and Scott were great. After the install they went thru how to operate the new door opener and how to maintain it over the years. Because I don’t have an entrance to garage from house they suggested a safety lock to open door. Wish I had know about that. Anyways will order one and Daryll said he would make sure it gets installed. Couldn’t ask for better service than that. They took away old garage door and cleaned up thoroughly. It the next few years will be getting windows replaced. Will be back. Dawn Godfrey

We recently had a front Bay Window replaced by Kempenfelt Windows. The installers, Brandon, Denver, and Scott showed up 10 minutes early and were friendly, efficient and knowledgeable. The install was was done beautifully and they took the time to explain the care and operation of our new windows. I have been a tradesperson my whole life and recognize quality work, and efficiency.
The new windows are beautiful. I will definitely be calling on this company in the future. If you read the reviews and compare companies, it is an easy choice, plus we saved $967 compared to our other quotes.
Thanks again,
Robert and Wendy van Ommen

Sales person was informed and professional. I received top quality work from them a few years ago and they are still one of the best in my opinion!

Very large custom window installed in the front of our home, crew completed the install in under a day. Inside my home was cared for with proper mats installed on the flooring to protect it, all debris was cleaned up quickly and the inside of my home was as clean after the installation as it was before. Outside the crew was able to complete the install without damaging any of my rose bushes. The fit and finish is excellent! Great job and will use again in the future!

I had my house door as well as my garage doors designed and installed by Kempenfelt and the entire experience was phenomenal. The team is very professional, punctual, knowledgeable and friendly. They went above and beyond to make sure the result is nothing but the best. I am very satisfied with the service and the quality. Highly recommended!

Great clean installation. Steve and Noah had great crews for the two day installation. Will do business with kempenfelt windows again.

During the process of picking a company to replace our windows and getting a quote, Dan was informative and patient. For the installation, Andrew, Denver, and Keegan were friendly and professional. There was a hiccup with the installation but it was resolved very well. We were pleased with the process and end result and would recommend Kempenfelt Windows and Doors.

Just wanted to thank Andrew, Denver and Keegan for making our window installation as painless as possible in the middle of winter. They got the windows in and out quickly while maintaining quality installation. Windows look great! Thanks again guys.
This is the 2nd time I've used this company. They cover the things I wouldn't have thought of. Quality all the way. Thank you.

Do they have a iPhone to the company's just customer service I've been messages and no return calls I wonder why

Andrew and his team did a great job on our basement window installation. Awesome professionals who clearly take pride in their workmanship. Thanks for such an excellent experience. I have already recommended Kempenfelt Windows to friends and family.

We were renovating our basement and our windows were very old and leaking air and couldn’t be opened or even cleaned. We chose Kempenfelt Windows & Doors on the recommendation of a friend and their many positive reviews. They attended and took measurements and gave us a quote that was very reasonable. The windows were installed and they are beautiful. All employees were polite and professional and and great to deal with. I highly recommend Kempenfelt Windows and Doors. I will definitely use this company again when replacing the rest of our windows and doors

It was handled very professionally from the beginning with the measure until the install. The friendly, happy installers did a great job in one day! We love our new windows and doors.

All around great experience with Kempenfelt Windows and Doors. They installed my garage door openers at a fair price, arrived on time and the guys were very friendly. Excellent work. I had already paid for a quote from Home Depot and was thoroughly disappointed with the contractors not showing up, providing a ridiculous quote and delaying the installation day & time twice. I’d highly recommend Kempenfelt Windows & Doors.

Great experience from start to finish. Our installers (Jesse, Ty, and Dave) were absolutely amazing throughout the installation as well.

Honestly, the experience with Kempenfelt Windows is always awesome.
I kid you not. Every aspect of this business is professional and top quality.

Installation team of Jesse, Dave & Tyler.
EXCELLENT work, clean, tidy & professional.
I would highly recommend Kempenfelt Windows and ask for this team to do the installation. Cannot say anymore than fantastic job. Well done.
Both myself and Anthony are very pleased with the quality of product and work!

Great quote! Great install! Great crew! Went over and above expectations
The service was so great, I had them come back for further work!

Over the last couple of days, I had 13 windows and 2 doors replaced by Kempenfelt Windows (Barrie) and I couldn’t be happier. Not only are the products of the highest quality, the crew were magnificent! I cannot give enough positive feedback about Jesse, Dave & Tyler. These men were courteous, polite, on time and never took a break throughout their working days and cleaned up the work site so nicely. The installation was perfect and their finishing work on indoor and outdoor trim is a true craft. They make a great team and I highly recommend them. When it is time to get more windows and doors replaced I will request this crew without a doubt! Thanks to Mark, in sales, as he got the ball rolling for me. Just a positive experience in every aspect. A great company with excellent employees. Thanks so much.
Ruth Thomas
Seguin, On

This is the second time we've used Kempenfelt Windows and Doors - first for all of the windows and doors in our home - and this time for the garage doors and openers. Both times supported why these guys are number one in Barrie. We had multiple installers over several days as our garage doors and older home presented some challenges. Darryl explained everything clearly. Darryl and Josh completed the work today. Darryl and Mike were involved previously as was another Mike and several other guys I neglected to get the names of. All of them very professional, skilled and courteous. The one time they were a little late, Darryl called to let me know in advance. That's what you want - for them to finish each job with quality and care - and a call to know they'll be a little late as a courtesy. Don't go elsewhere - these guys are the best. We love our new garage doors and openers! Great product. Great service.

ALL ABOUT THE SERVICE.
When we decided to replace our garage doors we purchased through Scott at Kempenfelt. He sold me a quality Garaga product with a great wall mount opener package, suggested a colour I wouldn't have tried, and we love it! When we had some concerns after installation and put the name to the test, Mike & his team were there, listened and acknowledged all my concerns.
A visit was quickly planned and when Darryl & Josh showed up I knew I was in good hands. They listened and agreed with my few concerns with the expressed goal of my total satisfaction! I was so impressed with their knowledge, desire and attention to detail, I relaxed knowing I had chose the right company. There didn't appear to be any time pressure.they adjusted & tuned up most of the day until things were right. Thx Darryl for the Old Fashion Service.don't loose this guy.

Brian & Louise.thx.