The admin at this place are disgraceful! I booked an appointment for 11: 15 - I am not a walk in patient. I sat there until 12: 15 watching patient after patient come in and out. Not til I go to the counter and ask when my turn will be because I booked an appointment, did she say "oh okay you're next" taking ALL the same info I gave over the phone. I asked her 3 times if my name wasn't already on the list and she dodged the question.
Doctors are great, but that admin is trash. Why take approintments and not keep them? They were not an hour behind.
One of the most unwelcoming and strangest experiences with a medical professional. Staff at the reception were very friendly. The physician was a senior lady with a weird demeanour. She stood at the doorway asking questions, as if I’d knocked on her door trying to sell her a vacuum. I would never go back there again.
Dr. Woodcock is a great doctor: he listens, takes the time, he is very experienced and a very friendly person. The staff are very nice too. Great medical clinic!
Dr. Woodcock is by far the best doctor I have ever seen. As a woman you get used to your doctor telling you that you complain too much and that what you're experiencing isn't real, but I have NEVER felt that way with Dr. Woodcock. I leave every appointment confident that he has my best interest in mind and is actually interested in helping me find solutions. He's never hesitant to offer different prescriptions or refer for additional testing, and he always explains every step of his thought process so you're both on the same page.
We were lucky to find Dr. Woodcock as our family doctor when we moved to Ontario. He cares greatly for his patients and went above and beyond for my parents when they needed a doctor. Great experience overall with the team, from interactions with Nour and the rest of the team to quick appointments.
Dr. Woodcock is absolutely the best. He listens to all your concerns and cares a lot about his patients. He is very knowledgeable, humble, passionate, and friendly. We are lucky to have him as our family doctor.