18 November 2023 20:48
I had an amazing experience with Key Auto team I was treated so well Kubra Gonen and Saroosh Haidary were so helpful and understanding in help me they are incredibly professional thank you so much for everything I really appreciate it.
12 November 2023 12:54
Terrible service, they probly just take your information to give to 3rd parties, never followed up with me after taking my information, and passed me to diffrent workers over a period of almost a month, I do not recommend using this company to help you find a car!
04 November 2023 21:05
Don’t buy from this place the worst dealership…… they don’t care about customers…. You will be hearing from my lawyer! They have the worst customer service! The worst communication with clients! The vehicle is extremely filthy all over! They gave the wrong vehicle and there not doing anything to fix it. It’s an all out nightmare! Don’t buy anything from this HORRIBLE COMPANY! I give them 0 stars!
26 October 2023 0:15
We have just had an amazing experience with Key Auto team and bought our first vehicle in Canada. I would like to thank especially Kubra for her understanding and eagerness to chase from the beginning of our adventure.
One special thanks to Saroosh as well. He worked tirelessly on our file.
Even though I have a very limited credit score as a newcomer in the country; they managed to get me approved!

Big thanks to the whole team once again.
16 October 2023 1:29
Well I’m tired of being lied to and being taken advantage of any thing to sell a vehicle they sell junk in my opinion took advantage of a senior how proud they must be. So sad well after many weeks of discussions with key auto they have repaired most of the items i needed fixed so at the moment i have nothing to complain about and DOM has provided the much needed repairs my anxiety has decreased immensily thankyou
10 October 2023 8:27
Lianne was a very big help very respectful and polite i would most definitely refer people to her thanks again for your fast and courteous service
16 August 2023 23:44
The best car experience we've ever had. Emil was great to work with, and he 100 % delivered what he promised.
16 August 2023 18:59
I had a wonderful experience purchasing a car from Aman. He was incredibly knowledgeable about the different models, patiently answered all my questions, and helped me find the perfect car that suited my needs and budget. His professionalism and friendly demeanor made the entire process smooth and enjoyable. I highly recommend Aman for anyone looking to buy a car.
27 July 2023 21:05
The salespeople never return your call and the owner you can leave her 15 messages she will never return your call, very unprofessional. Think twice before buying a car from them
21 July 2023 4:59
We have a great experience in Key Auto Apprvals. They gave full support and give the great customer service & experience. Nadine Ramos did a excellencet work for us to get the vehicle on time when we need the most. She realy make sure that it will be taking care like what she said.
Thank you Emil
21 May 2023 11:21
Ali is the one that found my perfect SUV. Ali got me a 2017 Nissan Qashqai S and I absolutely love it. My dog Midnight loves it. My friends love it. I have so much freedom now. My Nissan Qashqai S has so much power and very good on gas. I always use the Eco when I'm driving and I use a whole lot less gas. I love my baby. Ali couldn't of picked a better vehicle for me. It's absolutely perfect for me. I go everywhere with her. I love driving her all over.

Thanks so much Ali. You did amazing for me.
18 April 2023 15:29
I had a great experience with Key Auto approvals. Really liked their service. Nice and friendly environment. Emil Silva helped me with my situation and got me a very fine vehicle. Thank you guys. Highly recommended.
09 April 2023 6:41
My wife and I purchased and took delivery of our 2016 Mitsubishi outlander yesterday. I had the pleasure of working with Daniel and Nadine. They both demonstrated nothing but excellent professional, respect and dignity. Nadine made the entire process simple and easy and ensured she would take care of us beginning to end. The individual that delivered our vehicle Albert was an amazing individual very professional and personable. I must say that Key Auto Approvals had a team of excellent individuals working working them. Kudos to providing an amazing experience.

Thank you
31 March 2023 11:57
I would highly recommend key auto approvals, the lady that helped me and my fiancé get our 2019 Dodge Durango went above and beyond to help us we are so pleased and happy with her service and our car it’s everything we dreamed of.
19 March 2023 3:09
Buy from here if you want to deal with endless car expenses in repairs, undisclosed physical damages, missing parts etc.live and learn!
18 February 2023 23:46
They went over and above with helping me get the truck I wanted, The Owner Laura Davidson is huge on customer satisfaction.if your looking for a great team to work with getting into your next vehicle, Key Auto Approvals is your place!
13 January 2023 11:25
My credit score was 812 and went down to 740 straight and key auto approval staff his name is Nathan had promised me to get the approval for the car i was looking for he had run my profile in many different banks to get approval each enquiry was lowering my score to 4 points. Every day i used to call him for the updates and he was giving me excuses again & again i had patiently waiting on this for about a month now. In the end he just ignored my calls and my credit score was down about 70 points. Please don't trust these guys and stay safe. Who is responsible for the points i lost? Shame on you Nathan. Whoever is the boss please look into this matter and try to hire someone who is good at what they do. Nathan you wasted my 1 month time and my credit score went down. Every time fake commitments fake promotions. If you couldn't do it at the first place you should have said No.
10 October 2022 2:31
Had a pleasure dealing with Yousef from start to finish to help my family get a car. He has a very keen eye for even the small details and was very professional and respectful throughout the buying process. I will definitely be recommending him to all my friends and family from now on!
30 September 2022 4:10
I couldn’t get approved anywhere but yousuf got me approved here. Thank you for being patient and explaining the process to us. Now I’m approved for a Range Rover after 2 years credit building program.
17 September 2022 15:18
Fantastic service friendly helpful very fast service. All around great experience. A big Thank you to the hole team at key auto great job. A special Thank you to Laura
22 August 2022 16:35
Awesome place, with an awesome staff. Top notch quality of service, highly suggest taking advantage of their services.
29 August 2021 15:47
I recently purchased a new car from Key Auto. David Tan was fantastic to deal with. Exceptional service and very friendly. He made the entire process very easy from start to finish. If you are in the market for a new vehicle, Key Auto is the place to go! - Dave Newton
29 August 2021 3:00
We weren't sure if we'd ever get a new vehicle having questionable credit Wow! Were we surprised Key Auto Approvals made it happen Luis start to finish walked us through every step and to boot did on the telephone/internet we are happy people Thanks again to Luis for being attentive to our questions and customizing our payments according to our budget we now have worry free driving with the bells and whistles Thanks again Luis at Key Auto Approvals great job my friend
28 August 2021 3:17
I would like to thank Betty at Key Auto, For giving me a second chance, to have a new way.of (My life back.) That i never thought possible.to get my credit back.i feel very overwhelmed that Key Auto has made this happen for me.i am very Blessed.to have found a company that works with you and so quick.i am very Happy with everything with my new car. Thank You. Key Auto Dreams do come true.
28 August 2021 1:26
I had an amazing experience for my first time applying for a vehicle. Sean worked like crazy to help me with getting everything together. He worked some awesome magic and got me a beautiful vehicle. I called and said I needed a vehicle with a working engine, 4 tires and sat 6 people. I went in with no hope for any type of vehicle but he got me such an amazing vehicle I could not be any happier. The Mazda CX-9 that Sean found for me and my family is absolutely stunning and has so many features I could have never even thought of. When the driver brought the SUV to our house in Peterborough, I was in total awe of the condition it was in, they detailed the car before coming, it sparkled and shined. The driver showed me some of the features he thought I'd love while he waited for his ride back home and was absolutely friendly and kind. This company definitely made this while process of buying a vehicle so much easier than I could have ever thought. Thanks so much guys!
15 August 2021 14:13
I love this place, best place I ever had the pleasure dealing with, it may have been how helpful my salesperson was. Please when you go there ask for TAYLOR THRING. To me she made me feel very comfortable and best was I was never pressured into or towards something I really didnt want. She also showed me more than one option to choose from. I finally got the car I wanted 2 yrs ago. A huge thanks again Taylor
Always kept in contact with me on what was happening and what the next step was plus explaining anything I did not understand.
09 August 2021 5:39
Where do I start! If I could give 10 stars I would!
I had the immense pleasure of having Luis Franco serve me and he absolutely exceeded the expectation.
He gave me a call one morning and I provided him my information and what I was looking for in a car provided my not so great credit.
He added personal comments which made the conversations we had phenomenal. I have had bad experiences with my credit and even though he was just trying to get me a car he took the time out of his day to explain credit and gave me a little bit of credit counselling (I'd say). Within the day he had found me a car that was even better than what I was looking for. He got me a loan and payments for lower than what I was expecting. Withing the WEEK I was driving away in a new car. He offered to provide my car with FREE delivery, which just added to the positive transaction. When I arrived to the dealership I was AMAZED by the environment. He greeted me and we went inside and every employee we walked past smiled and said hello. Signing all the paperwork was quick and productive and then I got to meet my new car. He put in a little gift waiting in the passenger seat, and talked me through all the quirks of my new car. And just like that I drove away with a huge smile on my face.
All in all, I am SO pleased with my experience and I would refer anyone reading this to get a hold of Luis because I am more than pleased with the service.
Luis if you are reading this, I will never be able to thank you enough for all the help.
07 August 2021 15:13
I want to send a huge thank you to Luis and Laura from key auto approvals. They did an amazing job in located and securing a great truck that I absolutly love. I will recommend Luis and this dealership to anyone. They go the extra mile to get what you are looking for. They are fantastic people to work with and keep you updated every step of the way. If you want people that care about the customer and service please visit these people. You will not regret it at all. THANK YOU!
06 August 2021 8:49
Highly recommend to purchase your vehicle. My sales guy Kashe was fantastic. I am super happy with my Ford Edge. Also would like to thank the owners and all the administrative staff for helping to make this happen for me. You ALL went above and beyond to make it happen
06 August 2021 7:56
I highly recommend Key Auto Approvals for their professionalism, communication and support all through the process of purchasing my first vehicle in Canada. In particular, I found Mekashe to be highly knowledgeable and passionate about getting me in a vehicle that fits my budget and personality. Thumbs up to the Key Auto Approvals team!
23 July 2021 3:03
From the beginning of my conversation to still a few days after receiving my car it has been a pleasure working with Dave Tan. He was very helpful and friendly in every step of the way. This is definitely a place to check out. Thank you Dave and Key Auto Approvals
20 July 2021 17:35
Taylor was a joy to work with helping and answering any questions we had always happy and quick with responses. The vehicle looks and drives great and loved how it got delivered right to me. Highly recommen.
19 July 2021 7:47
I am so happy to have my new car! It has so many features and much more room for my family then the one I had before. Dave worked really hard to make sure I was given the opportunity to purchase a better vehicle then the one I was currently driving. It was really easy and Covid friendly with most of the contact through phone or email. The vehicle was even delivered right to my door. A great company that will work hard to ensure you have a nice reliable vehicle.
14 July 2021 7:56
I had a really good experience at Key Auto. Kash is the best! He got me approved for a 2017 Mercedes c300, and made the whole process quick and easy. Thank you so much!
12 July 2021 22:26
I traded in my Volkswagen Jetta in for a Audi Q5. It all happened so fast (within a week) I’m very happy with my purchase. Dave Tran was amazing! I told him I wanted an SUV and he found the exact one I wanted.amazing customer service from him:) thank you so much for helping me get my dream car
09 July 2021 20:03
Best service I’ve ever had! Kashe went out of his way to help us and did everything he could to make sure We got a vehicle that’s reliable and efficient for me and my new little family
23 January 2020 19:56
Great service. Nadine helped me get into my Chev Trax. Very fast and didn’t make me feel bad about my credit situation just helped me to start to repair it
07 January 2020 5:59
This was the easiest and most enjoyable experience i've ever had when buying a car! As a young driver, it's very confusing and stressful balancing the time to find a new car and all the technicalities of the situation. But Key Auto Approvals took off all the stress of finding the right car, the right price, and the right deal and replaced it with the freedom of just enjoying the purchase of a new car! Nadine took care of everything and anything, anytime there was a problem she was on the issue right away and went above and beyond. She would investigate the issue so that a fast solution was at the ready. Communication was amazing! You don't have to be on the phone for hours on hold or playing the back and fourth phone tag. They have the most pleasant and assuring costumer service that i've ever encountered where you can truly trust in them. I will always go to them when I need a new car and anytime I hear of someone wanting a new car, I will always recommend Key Auto Approvals.
30 December 2019 22:36
Nadine, Laura and Amy did what I was told by other MEN in the Ottawa area said was impossible!
They not only got me approved without a cosigner, they were amazing to deal with. So kind and courteous! I will deal with them for along time coming.
Also, thanks to Lewis, who did all the background work! YOU'RE LADIES RULE!
27 December 2019 16:01
Everybody knows that getting a new vehicle can be very stressful and time-consuming.
However, Luis (and others) at Key Auto Approvals was exemplary in fullfiling the difficult task at hand. He took the time to fully understand what I needed in a vehicle, then he paired me up with exactly the type of vehicle I needed per my requirements. In our present time when customer service is waning, Luis stands out and I'm very grateful for the time, patience and hard work he as well as others at Key Auto Approvals completed on my behalf.

A very satisfied customer,
Craig C. Sakanee-Stover
22 December 2019 16:59
One of the best Auto Approval every (Nadine)
helped me out alot she worked amazingly to get me in a car. I've been turn down alot due to my credit history but she looked past that and knew i wanted to rebuild my credit for my future an im truly grateful i just wanna say with a full heart thank you Nadine you have a heart of gold. And thank you to (Keyauto)
I wish there was 10 stars to give lol. I recommend this to anybody looking for a vehicle and to rebuild their credit.
19 December 2019 3:02
I would like Express a heartfelt thank you to the staff of Key Auto Approvals for coming through for me in my time of desparate need I really appreciate the extra effort that was taken particularly from Luis Franco you literally bent over backwards to make sure my needs were met I will forever be grateful for that service I'm now happily commuting to work and back and it feels great thank you guys.
18 December 2019 18:26
I worked with Nadine, one of the the most friendliest person I have met.
Walked me through step by step on my purchase. Never at one time did I feel pressured or judged in purchasing the vehicle. Nadine worked very hard to get me into a vehicle I really truly wanted with features I wanted. I highly recommend KEY AUTO APPROVALS I will be recommending them to everyone I know and will be purchasing with them again.
14 December 2019 18:59
Key auto is absolutely amazing.
I delt with Laura and I cant say enough how fast and amazing she was. She got me a car in my budget, and because I'm away from work and with no cell service, we did everything via email. Laura helped me with insurance and even had it arranged to have a driver meet me at the airport with my new car for when my plane landed. I would definitely reccomend laura and her group to everyone and anyone.

Thanks again Laura for helping me get a car before Christmas and for when I get home.
You went above and beyond and I am truly grateful.
11 December 2019 20:59
Awesome experience with this dealer. I dealt with Luis who by far provided the best possible service. He was very attentive and patient and found the best car possible based on the priorities I described. The whole process was quick, transparent and informative. Luis went above and beyond to have the vehicle delivered to me and even the driver, Ali who came to deliver car was very polite and attentive. Top class all the way. Highly recommend and will be our family's exclusive dealer. Thank you Luis!
07 December 2019 4:12
Dealt with Luis who gave me excellent service in understanding my financial position. Also backed up by a wonderful team of individuals who made every effort to accommodate my purchase.
30 November 2019 14:41
The best vehicle buying experience ever! Key auto approval made buying a vehicle fun, easy and stressful free! Their knowledge staff was friendly and listened to all my needs and got me into the vehicle I wanted with a good interest rate. If your looking for stress free buying with great vehicles, key auto approval is the place to go!
23 November 2019 7:02
Credit was no issue, Fast & easy. They had me driving out in an SUV that was perfect for me in no time. Luis was amazing, he stayed in touch with me the whole time. The whole process was simple. Highly recommended. You would be lucky to deal with Luis. Wonderful service. Thanks again.
19 November 2019 1:52
We have a great experience in Key Auto Apprvals. They gave full support and give the great customer service & experience. Nadine Ramos did a excellencet work for us to get the vehicle on time when we need the most. She realy make sure that it will be taking care like what she said.
Thank you so much.
09 November 2019 16:17
Nadine was fantastic to work with. Very responsive and supportive. Great service and a pleasure to deal with.
18 October 2019 3:19
Fantastic service friendly helpful very fast service. All around great experience. A big Thank you to the hole team at key auto great job. A specail Thank you to Laura
02 October 2019 4:46
They were in constant contact with me throughout the process. They succeeded in getting me into a vehicle when all the others that I tried could not. I highly recommend Key Auto and Nadine Ramos in particular she was wonderful to deal with.
22 September 2019 9:44
Laura worked real hard to get me a car at a better deal then what I had love her to death for that Great people from the sales to delivery drivers thank you.
14 September 2019 12:27
I loved this whole experience with Key Auto. They were wonderful and got things done and taken care of fast and easy. Even over the phone was great. Laura was awesome to work with and the car she put me in suits me. I love my new car, so happy!
21 August 2019 22:56
Key Auto to me means the wonderful lady that helped put me in my new vehicle and her name is Laura. She was gracious right from the start with me even knowing my credit wasn't the best to work with. If anyone needs help getting a car call KEY AUTO where I was first from beginning to end.
12 August 2019 16:58
Was such an amazing experience.wonderful service.and answered all my questions and concerns.would recommend to anyone!

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