18 December 2023 5:51
Respected Management.this is to inform you that a physical assault was done on my uncle at you KFC STORE LOCATED AT 90 Pictor main st, Ontario
Canada store on 22nd
December 2023 between 7-8
PM and.my uncle was standing in queue and your staff was not bothered at all nd they were slow in their work when my uncle asked to do it fast people at the counter asked him to leave and became abusive with him and when he refused to do so their cook came from inside and started thrashing him He started thrashing, punching & pushing my Uncle
My uncle was badly hurt.
Ambulance & Cops were called immediately by witnesses.
This kind of miss behaviour & physical assault is not acceptable at all,
That employee should be fired immediately & we demand for compensation as my uncle is under mental Trauma & physical hurt
This issue will be accelerated to high level.and will make sure actions are taken.
Canada store on 22nd
December 2023 between 7-8
PM and.my uncle was standing in queue and your staff was not bothered at all nd they were slow in their work when my uncle asked to do it fast people at the counter asked him to leave and became abusive with him and when he refused to do so their cook came from inside and started thrashing him He started thrashing, punching & pushing my Uncle
My uncle was badly hurt.
Ambulance & Cops were called immediately by witnesses.
This kind of miss behaviour & physical assault is not acceptable at all,
That employee should be fired immediately & we demand for compensation as my uncle is under mental Trauma & physical hurt
This issue will be accelerated to high level.and will make sure actions are taken.
11 December 2023 23:13
I would've had given a very good rating if I had not dealt with the pathetic lady at the counter during my visit to the restaurant.
Management should take appropriate actions
Management should take appropriate actions
14 July 2023 14:11
Extra small portions and confused staff.
Poor experience last year but that happens. Staff was okay this time, if a little confused about their menu. Ordered something from the menu and they punched in something different. I told them about the mistake and was told they don't do what I was asking for. I pointed to the menu behind and said it was right there on the menu. They looked confused and then just ignored me.
Then french fry portion was about 1/4 of what you would expect (for both combos). It was like they cooked half an order worth of fries then split it in two. Chicken fillera were half the normal size you get anywhere else and the sandwich was all bun. Again the chicken piece size was about 1/2 of normal.
Either I'm unlucky or the owners are cutting corners.
Poor experience last year but that happens. Staff was okay this time, if a little confused about their menu. Ordered something from the menu and they punched in something different. I told them about the mistake and was told they don't do what I was asking for. I pointed to the menu behind and said it was right there on the menu. They looked confused and then just ignored me.
Then french fry portion was about 1/4 of what you would expect (for both combos). It was like they cooked half an order worth of fries then split it in two. Chicken fillera were half the normal size you get anywhere else and the sandwich was all bun. Again the chicken piece size was about 1/2 of normal.
Either I'm unlucky or the owners are cutting corners.
14 July 2023 6:58
The worst customer service experience I have ever experienced from a KFC location in my life. I had very unpleasant experience with an older lady (racist) who praise herself for her rude behaviour and calls herself the manager & her cheerleader - a guy with eye glasses in the kitchen who was very very confused and lost.
I ordered a twister zinger sandwich, and everywhere that I go, when I place this order.its assumed a wrap, if not they always ask me and confirm.
Anyway they gave me a burger sandwich instead of a wrap, so I brought this to her attention and mentioned that it would be okay but that I just wanted a wrap really.
Instead agreeing to the disagree, that either one of us could have misunderstood one other, she starts arguing with me in front of others. At this point I asked her what the store's franchise number was, so that I could report them, she kept repeating the stores phone number very very fast and when I asked her to slow down.she and the cheerleader from the kitchen both were asking me to leave the store.and some folks were laughing along with these rude and racist staff, they were enjoying the condescending and rude behaviour they were putting up just for a wrong order.
Never visit this store.specially if you are from a visible minority, I have never felt this unwelcome, this lady is a RACIST, its remarkable that so many reviews encountered same behaviour and yet she can stay working at KFC and KFC corporate is fine with keeping a racist in their workforce & franchise, promoting and branding these behaviours.
Reported them to the KFC corporate complaints line.will also report them to the BBB, unbelievable.
I ordered a twister zinger sandwich, and everywhere that I go, when I place this order.its assumed a wrap, if not they always ask me and confirm.
Anyway they gave me a burger sandwich instead of a wrap, so I brought this to her attention and mentioned that it would be okay but that I just wanted a wrap really.
Instead agreeing to the disagree, that either one of us could have misunderstood one other, she starts arguing with me in front of others. At this point I asked her what the store's franchise number was, so that I could report them, she kept repeating the stores phone number very very fast and when I asked her to slow down.she and the cheerleader from the kitchen both were asking me to leave the store.and some folks were laughing along with these rude and racist staff, they were enjoying the condescending and rude behaviour they were putting up just for a wrong order.
Never visit this store.specially if you are from a visible minority, I have never felt this unwelcome, this lady is a RACIST, its remarkable that so many reviews encountered same behaviour and yet she can stay working at KFC and KFC corporate is fine with keeping a racist in their workforce & franchise, promoting and branding these behaviours.
Reported them to the KFC corporate complaints line.will also report them to the BBB, unbelievable.
08 February 2023 8:28
See a lot of reviews here that criticize the staff for issues that are definitely management/owner controlled.
Yes KFC is gross no doubt. Salads are filled by weight and like Starbucks and their 3/4 full coffees, many times the coleslaw will settle but still have the required weight per container.
The staff here is wonderful. Last evening Tim gave us his usually friendly efficient service as did his coworker (sorry unable to remember her name). She has been here forever and is wonderful with customers!
Tim was at the cash before the front door opened unlike some of the newer west end businesses (yes Wendy's I'm looking at you).
So even though they're chicken is smaller and not as good, again a manager/owner issue, this staff takes customer service seriously.
Enjoy your day my friend
Yes KFC is gross no doubt. Salads are filled by weight and like Starbucks and their 3/4 full coffees, many times the coleslaw will settle but still have the required weight per container.
The staff here is wonderful. Last evening Tim gave us his usually friendly efficient service as did his coworker (sorry unable to remember her name). She has been here forever and is wonderful with customers!
Tim was at the cash before the front door opened unlike some of the newer west end businesses (yes Wendy's I'm looking at you).
So even though they're chicken is smaller and not as good, again a manager/owner issue, this staff takes customer service seriously.
Enjoy your day my friend