KFC

This kfc location is pretty good, much better than other locations. Aaryan was very friendly and I was quite satisfied with the service. Also, the chicken is pretty nice too.

My opinion: Hands down one of the worst experiences I have ever had! I don't blame the employees because of their lack of understanding English correctly and communicating. The franchisee is to blame for this! Trying to save money on labour by hiring students and putting them in awkward positions. I feel bad for their employees to be honest. There must be someone who can audit the owners either that or KFC is turning the other cheek because of how much profit this location makes. Regardless never again.

What a disaster. Picture a crowd of people around the front counter who've all received the wrong order.

Last time we ate here the chicken was not very good and my daughter got sick from the chicken, however staff is amazing and other than that day, food is always so good

Very bad customer service by AKANSHA. Worst place to eat. Will never recommend this place to anyone

Service was fast and friendly but the chicken was dreadfully dry, would have been cooked several hours earlier.clearly more concerned with the cost of food waste than the cost of customer dissatisfaction.unfortunately short sighted.

4 years since my last visit, thought, time to let bygones be bygones. Chicken was fresh and fast. However, I cant up my rating. My four piece had 2 wings, 1 drum and 1/2 of a thigh.still cheaping out.

P.s. Ordered sprite, got club soda

Crazy bad behaviours by employee AKANSHA. I never want to come back to this location. Worst place to spend time

Passed by last March 28 before noon for lunch with my family after an appointment from another city and decided to dine in as we always just do take out on this location. There's just a few customers seated. Staff are fairly busy doing orders and was just glancing so I waited a bit to have my order taken. Saw their new extra crispy chicken bucket meal and ordered the the 10 piece with the sides. While waiting, the other crew called and told me that there's a bit of time to wait for their regular fried chicken, but she can give me right away, the extra crispy one since it's available and I said that we ordered the extra crispy one. I checked my receipt and realized that the cashier mistakenly put the wrong order of regular 10 pc chicken bucket meal.
When we got our order and started eating, we realized we're given only 9 pieces chicken on the bucket. So we showed staff and she gave us additional chicken. Was disappointed too with the biscuit as it doesn't look buttery and looks like it was missing a minute of time from the microwave.
Wanted to use washroom right after we arrived the restaurant but it was so dirty and clogged. We informed and requested staff but until we finished eating and left, it wasn't cleaned.
Don't really know what happened with the staff on that shift, but they look like they're tired, serious and haven't really seen them smile to greet us or the other customers.
Hoping to have a positive response the next time we visit there as their extra crispy chicken really taste good and crispy.

The staff is generally nice and the food is okish but the manager/supervisor is extremely unfriendly and doesn’t help with the overall positive customer experience. She is overly bossy with the other employees and her toxicity shows honestly not a good look on the restaurant.

The wait times are ridiculous, atleast the orders are correct and food taste great. The restaurant is nice and modern but needs to be cleaned more frequently!

Rating:

I have been a loyal customer of KFC for years, enjoying their crispy fried chicken and delicious sides. However, I am compelled to express my disappointment with my recent experiences at the local KFC outlet.

On two separate occasions, part of my order was missing when I returned home to enjoy my meal. While mistakes can happen, it is concerning that this has occurred twice, suggesting a pattern of inattention or disorganization.

Compounding the frustration, when I attempted to contact the KFC location to rectify the situation, my calls went unanswered. It is disappointing to encounter such poor customer service from an established brand like KFC, and it leaves me questioning their commitment to addressing customer concerns.

Despite my long-standing appreciation for KFC's food, the repeated issues with incomplete orders and the inability to reach anyone for assistance have significantly impacted my overall satisfaction. I hope that KFC management takes note of these concerns and implements the necessary improvements to regain customer trust and confidence. Until then, I am hesitant to return and may seek alternative options for my fried chicken cravings.

Worst ever experience. Super bad behaviour with customers by AKANSHA. I would suggest the business owner to fire such employees.

Got soda water instead of 7UP. This is a weird combination of KFC and Taco Bell but it's not uncommon

What excited me about this location is the taco bell options. Something I wish existed in Newfoundland.

Worst service ever, didn’t tell us which sandwich is veg which is not. Akansha argued like they are right. A** holes

My go to Kfc branch. No matter how busy it gets, there's always care & attention paid to the customer & their order/s.

Nice and clean, good food as well but too much focus on the drive through customer in the front wait long before they get attend

Great service, food was fresh and tasted great. The staff members were very friendly and helpful.

This place is really very awesome. The food is always fresh and tasty. Staff is very nice. I always choose this place for eating.