KFC

The staff are too slow, just waiting for an order to deliver for more than 28 minutes, instead they keep on telling you just 2 minutes. I ended up wasting 35 minutes.
What a loss

Always less staff. The owner or manager needs to increase the staff or need to make proper working schedules. Needed to wait for 15-20 mins for just one sandwich. Also the associates where serving the drive thru first and not taking front orders despite of a line up.

This is my second time buying at this location. Thought it would be better the second time around but would not be buying again. Both chicken pieces and tenders are really salty. The chicken pieces look and taste like they were re-fried. Can't enjoy a meal with only the taste of salt and oil.

Food is getting worse and worse for both KFC and Taco Bell in my opinion. Grossly over price for what you get, long waits for "fast food" and $6 for a Burrito that is super small and not worth $3.

You have an accessibility button for washrooms, ramp for wheelchair but no accessibility button for both entrances? Did you contractor forget to add that in as it's newly renovated and looks nicer than before. I slipped twice with my crutches. - 4 Stars
Service was good, ladies were nice. - 5 Stars
No ketchup, might as well not sell fries as it's a must for most french fries lovers. - 4 Stars

Worst service i go to drive thru then they ask me to park and ive been waiting for more than 10 min and they say i need to go back to the drive thru again hiw stupid is that

Taco prices are reasonable. Prices are some worth okay but much better with coupons. I prefer their chickens despite being smaller than popyees. Their chickens are properly cooked within. Refills are quite convenient. Their BBQ sauce is marvelous. The staff just need to do a bit better with keeping the environment cleaner. Visited last night 30-09-2023, the environment was much cleaner. I was very impressed to the point that I sat and ate.

I had an incredibly disappointing experience with KFC. I wanted to try it and decided to order from their application (Because of their first order free bucket promotion on their mobile app), I decided to give it a shot. I placed my order at approximately 8: 57 PM, and the estimated delivery time was 9: 36 PM. Little did I know that this would turn into a frustrating ordeal.

As the minutes went by, I waited and waited for my order to arrive. However, Around 10: 00 PM rolled and my meal was nowhere in sight, I decided to give their customer service a call. To my shock, I learned that they hadn't even started preparing my order. I thought perhaps there had been an oversight with the app, so I patiently waited a bit longer, hoping for the best.

By around 11: 00 PM, I couldn't wait any longer and made another call. This time, I was informed that the delivery person had already left. I waited more and more and my patience was wearing thin, so I made several more calls (to the restaurant) (around 11: 30), but each one went unanswered. At around 12: 00 AM, I decided to request a refund (by calling customer care).

Dealing with the restaurant staff over the phone was an exercise in frustration. The person on the other end was rude, and they eventually stopped picking up altogether. After a series of back-and-forths with customer care, I had no choice but to visit the restaurant in person (keep in mind that I initially ordered online) to secure my refund. To add insult to injury, the promotion has disappeared as well.

My evening was ruined, and a significant amount of time was wasted the following day visiting the restaurant. In light of this experience, I strongly advise against ordering from this location.

It was a deeply unsatisfying and inconvenient ordeal that I would not recommend to anyone.

I ordered KFC for the first time at this outlet and the service was excellent. Anchal, a staff member who served me was understanding and polite. She helped me select and customize a vegetarian option. This was really great since there are limited vegetarian options on the menu. Highly recommend her. I also noted, the team comprised of hardworking women trying to do their best to serve customers. I understand, customers might be in a hurry but the staff are doing their best to help. Perhaps, being kinder to those helping at a fast food chain in a highly competitive market is the least we can do.

These guys really served me stale fries and cold popcorn chicken through drive thru. These employees need to be fired and new ones that actually care about giving ppl edible food they spend their hard earned money on. Horrible and worst KFC/Taco Bell I’ve ever been too.

This location has been notoriously bad for years. I thought the renovation would have made a difference but it's still the same ****. Awful service, food usually slapped together without care or freshness in mind. Got double charged last night at the drive thru. No receipt as usual, so this is my fault for trying to give them a chance.

If you only have a half hour for lunch avoid going inside to order. Even though it wasn't very busy It took less time to eat the meal than it did to order it. Stick with the drive-thru or go somewhere where they know why it's called FAST food.

My order wasn't ready upon arrival so instead of being able to wait at the empty drive thru they asked me to come inside. I'm glad they're more interested in the drive thru timer than customer service, won't be coming back.

Fries do not taste like the original KFC fries. Guess they changed it, but it's unnecessarily salty!

Originally did not give any utensils or napkins and customer service was terrible. This Filipino lady just gave attitude and was like “aren’t you taking the takeout back home, use your own utensils at home” and the disrespect is just outrageous!

Would not recommend this location to anyone!

Food was terrible as well!

-5 stars if there was an option!

Fine restaurant renovation. Food was dry. All staff need training in proper customer service. I asked for a napkin to wipe the table and was met with irritation by the staff who were standing around gossiping. I had to go back to get ketchup and despite not being busy, was not asknowledged for a while, though I know they saw me standing at the counter.

Bought 4pc box meal and I don’t know if it’s me but nothing had taste. The seasoning or something was off