KFC

I purchased the big crunch box. The sandwich had hair between the patty and the lettuce. It was disgusting! Do you guys even care about the food safety? How can fast food chain have hair in the food? The fries were stale and the popcorn was burnt and stale as well! It looked like it was made in the early morning and just reheated many times. It was terrible and smelled fishy. The seasoned corn weren't even seasoned and it had water in it? For what reason?
Its just terrible at this point!
Update: Called the restaurant to let them know, the manager just wanted to go home and kept saying I'll give you the food. He was totally rude, and said the problem was solved why you write review? Because of you my owner called me. Kept cross questioning me for their mistakes and said I'll give you your sandwich just take it and leave, I don't have time? I don't care about the food, i won't even eat from the restaurant that have hair in their food. At least have the decency to apologize for you behaviour rather then being rude and treating someone poorly. Worst kfc experience ever!

Complaint about Delayed and Incomplete Order at KFC

Dear [KFC Customer Service],

I am writing to express my disappointment regarding a recent experience at one of your branches. On 2024/01/02, I placed an order for 2 Wrap Compo meals, and unfortunately, I encountered significant delays.

Not only was the order delayed, but upon receiving it, I discovered that the items were incomplete. The lack of attention from the staff and their apparent indifference to the situation added to my dissatisfaction.

I believe in the quality of service that KFC is known for, and this experience falls short of those expectations. I would appreciate it if you could investigate this matter and take appropriate measures to ensure such incidents are avoided in the future.

Thank you for your attention to this matter.

I got a 4 piece chicken meal. Upgrade fries to poutine and bottle drink. I got my bag and everything was pleasant. Left and was walking out the mall, realized my bottle of soda was not in the bag. I walked back and spoke with the lady that I didn’t get the drink, she flat out accused me of stealing the drink, leaving it somewhere and wanting a replacement… then said or she put it on the counter and someone else took it. I asked her how many customers she had within the last 5 minutes. She reluctantly gave me another bottle but the impression is seared into my head. The guy next to her was saying wow wow wow let’s calm down and was also going to give me a replacement with no problem. Just absolutely horrible customer service. This female employee just made sure I will never eat there again.