Kia of Brampton

I want to thank Saurabh (Sunny) Bhatia for being extremely helpful during our interactions. So far we have leased 2 Kia Carnivals from Kia of Brampton through Sunny.

Sunny is always our goto person for our vehicle requirements and we recommend him very confidently within our family and friends.

In our recent interaction as well, Sunny has been very detailed, customer centric, guided us thoroughly throughout the decision making process.

Thanks Sunny, you are a star!

We purchased a brand new 2024 Kia Sportage from Kia of Brampton. The customer service was amazing from everyone involved. Especially our sales consultant, Mr. Aman Mangla, he helped us pick a car that best suited our needs and walked us through everything without any confusion whatsoever. He even made sure our car was delivered ahead of schedule. The financial services manager, Mr. Manny Singh was also a great help. He made sure we fully understood the terms and conditions of our financing period. We are very satisfied with our purchase and the service received.

Exceptional Service at Kia Brampton

Rating:

I recently had the pleasure of purchasing a vehicle at Kia Brampton, and I cannot speak highly enough of the outstanding service provided by Sunil, the sales agent, and the manager.

Sunil's professionalism, extensive knowledge of the vehicles, and genuine commitment to customer satisfaction truly set him apart. He guided me through the entire purchasing process with patience, answering all my questions and ensuring I felt confident in my decision.

Additionally, the manager exhibited a level of customer service that exceeded my expectations. They were attentive, accommodating, and went above and beyond to make sure my experience was seamless.

The dealership itself is clean and well-maintained, creating a comfortable environment for customers. Overall, my experience at Kia Brampton was exceptional, and I highly recommend Sunil and the entire team for anyone looking for a positive and stress-free car-buying experience.

Got great customer service from Sunny, Neil and Ashu! We purchased our 5th car from here because of the quality of the car and the exceptional customer service! Thank you KIA BRAMPTON!

Our experience with Kia of Brampton was great. We bought two cars from this location - Forte was our first car, beginning of the year and Sportage, very recently.  The team at Kia of Brampton was friendly and helped us during our visits. Sunny (Saurabh) was our sales consultant for both cars and provided us exceptional service. Sunny did a great job in explaining the features, kept us informed on the status and helped us make decisions on the trim that we wanted. He was very patient to answer every question about car features, finance & warranty policy and delivered the car in just few days, which was amazing.

I would highly recommend Sunny to my friends and family.

Bought a 2023 Kia sportage xline for myself with anas in early September from here and I love it. He was very helpful and informative and overall I appreciate his help and honesty through the process making a major purchase and decision as a young adult.was tight on time and he managed to get the car within a week. Good service.

I bought my very first car at Kia Brampton and I love it! Despite my initial rep sales not working there anymore, the transition has been seamless and Sunny has been very helpful from beginning to end. Thanks Sunny and see you soon!

Thank you Anas for all your help. You are a good sales representative. I will continue to support Kia all because of your great customer service.

Such a bad experience with sales representative. I have never seen a salesman that disinterested in selling or showing something. I don’t usually give reviews but honestly please have better sales representatives. I am not revealing thats person’s identity but if this disinterested please work on some backend position.

This is the best place to get your car from. Completely smooth processing and very helpful employees.
Mr Anas was my salesperson and he helped me out amazingly and got my car as early as possible. He is the best person to conduct business with.
Thanks a lot Mr Anas and Kia team. Kudos.

I had an amazing experience of buy my first car from Kia of Brampton. The wonderful dealing of Mr. Saurabh Bhatia is really appreciated. He helped me to arrange and deliver my car within 2 days. Thanks Kia and hope to see the best services in future.

Excellent experience from booking until delivery. Effortless paperwork and staff support. My sales consultant, Mayank, shared every little detail of the process as well as the model. My first ever Kia purchase and I must admit, the best experience so far.

I recently purchased a vehicle from Kia of Brampton and I can honestly say that I had a very pleasant experience. The sales person Rajen Syal was detailed, courteous, provided timely responses to emails, calls and followed-up as required. I recommend this dealership and Rajen.

Got the car today. It was a wonderful time with kia Brampton. Got Kia Seltos in 4 months with the same colour i asked. Thank you mayak and kia Brampton for the service

Awesome experience with the staff at Brampton Kia! Ata my sales rep and Yonus the business manager went above and beyond to make the process smooth and enjoyable. Definitely check them out when looking for a new car!

Winston you're awesome! Very professional, knowledgeable and patient. Thanks for all the help.

You're the man, Neil Ramchander!
I recently went to Kia of Brampton to inquire about a minor scratch in the front bumper of my Kia Soul 2022 White Pearl, which I purchased from them in March 2022. He advised me to do nothing and not fix or touch it up. Suddenly, he inquired about my car's mileage and began asking if I wanted to upgrade. Neil is exactly like that. He will surprise you, but he will explain clearly how to make a good decision that is beneficial to you. He's not just making up stories to get you to buy a car. He is a man who truly cares about his customers. Actually, he is not only treating you as a client but also as a friend.
To summarise, I was persuaded to upgrade my car at an unexpected time, but I believe it is my lucky day. I know many people have been waiting for their cars to be delivered, but I am not in the market for one, but a car that I really like is available for me (yellow).

Mayank Chopra, who assisted me with everything from evaluating the car trade-in value, inspecting the car, test driving it, finalizing the documents, and preparing the new car for me (2023 Kia Seltos SX Turbo Starbright Yellow), deserves my heartfelt gratitude. Mayank was very accommodating, and he always made sure you were satisfied with your purchase. Before you leave the dealership, he will ask if you have any other needs. His after-sales service was excellent!

Merry Christmas and Happy New Year! More accomplishments for the dealership (Kia of Brampton). This is my best Christmas gift yet, thanks to Neil and Mayank!

I will definitely recommend them to everyone!

- Pedro / Mississauga

Working with Harshul was an absolute pleasure! He is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out.
He was able to get me a vehicle in a very timely manner, much quicker than other dealerships.

Two months ago, I picked up my first car 2023 Seltos AWD. Garry cheema helped me. I had very good experience with service he provided. He offered me what exactly I was looking for. This one is my first car so sometimes I call him about my queries and he answer very gently.

Harshul was a great help. He was very professional and well spoken. We bought 2 cars and both arrived within 3 weeks. It was a very smooth transaction. Highly recommend if you're looking to buy your next ride.

Kia of Brampton is the best place if you’re looking for your first/next Kia.
Had an amazing experience with this dealership! Bought 2 cars and received them within a month.
Also, Harshul is the best consultant you can ever meet. He listens to your requirements carefully, clears all the doubts, and recommends what’s best for you. This dealership is doing a great job!

Ever visiting Kia Of Brampton, ask for “Mr. Winston Bradley”. He’s one of the finest and the honest salesperson I have ever met. He didn’t disappoint me even once during waiting period.
I was scheduled to get my new Kia Forte 2023 by February, 2023, but he managed to hand over the car within two months of booking. Post delivery checkups were also upto the mark.
You will know what I’m saying once you talk to him.
He’s just the best!

Anas was exceptionally great by giving me peace of mind while I waited for 5 months for my car. This young man deserve a raise.

Great place to buy any kia car and specially With Mayank Agarwal. He is like very good sales person and also helpful at anytime in anything. I highly recommend this place to buy any KIA cars.

Kia is good car but service is very bad experience two time my car detailing but detailing is very bad Dealarship in Brampton performance Kia

Absolutely impeccable service provided by Harshul. I recommend, to make the drive and speak with Harshul. No hassle, no guilt tripping and no beating around the bush. He worked hard to get me in my vehicle (the exact make and model I wanted, even a year newer!)
Best sales experience I’ve had yet!

Stay away from Georgetown Kia!

Always friendly faces and service. Have been buying vehicles here for a while, and we keep planning on doing so until we aren't able to. Staff are very knowledgeable and friendly, and they always treat you like their family!

This was our second time returning to Kia of Brampton, which we drive about an hour specifically for. Our first experience was a, walk up, see what you like, bring it home in a week or so. Of course, with vehicle shortages this was a very different experience.

We waited about 6 months for our Sportage. But it was worth the wait! Mayank was forthcoming and understanding of the frustrations that come with not knowing exactly when your vehicle will come. He was always very quick to respond, and gave me realistic expectations right from our first conversation.

Mayank made sure I was in the right vehicle for me and my family, and I could not be happier!

After the sale, I emailed him with a question about one of the features and right away, he sent me a video of him showing me how to work the feature instead of a less helpful email response!

I will be going back to Kia of Brampton. Just not anytime in the near feature because I am in love with my Sportage!

Not the best Sales experience pre owned cars.no follow up.nobody cares.least bothered Sales Reps

I recommend Kia of Brampton! My salesperson was Gary Cheema. He listened to my needs and went over and above to get my car in my limited time frame. He was friendly, professional and intentional. Younas Mohammad completed by financing and did an amazing job explaining the extra features with no pressure. He was very organized and kind. Both worked together to finish the sale and set up my car. Thank you!

Staff was not courteous at all, very arrogant and behaved as if we are unable to purchase a car! Very strange and rude staff… this is probably for the reason that there is a shortage of cars… but this won’t last long!
The management need to train there sale persons better.to be less arrogant and rude, and be professional!

If you are looking to buy Kia then go to Kia of Brampton. Although I am very far way from Brampton but still came all the way to this dealership which offers best deals.

The purchase was a pleasant and no pressure experience. Mayank was the sales person who was very personable and professional. He took time to explain the vehicle features, etc! Buying first car sparks lot of questions and Mayank has been absolutely professional and transparent in all his communication.

I appreciate the business with Kia and would continue in future as well.

Bought a 2022 kia Forte from here. Ata who was the sales representative was honest and to the point and made the buying experience not so difficult. He assisted us from the start till the end and also made sure I got my first buyers incentive. More than happy with the car and service. Definitely will be going there again when I decide to upgrade.

Received great service dealing with Harshul. He was very professional and has a great attitude addressing all my needs.

Service technician found a dead rat in my front bumper but refused to remove it and said I should call animal control. Ridiculous advice as animal control don't want to deal with car parts for fear of damaging a car. Kia service people told me it would cost a fortune - quoting me $180. A local and honest mechanic just undid a clip on the bumper and voila.vermin gone! They didn't even charge me as it was such a simple job.

You would think Kia of Brampton techs know their cars but they're just trying to take you for as much money as they can get. Annoyed that they didn't fix the simple issue as it wasted a lot of my time Would recommend going to a local mechanic you trust before going to Kia of Brampton's service technicians.

Hi I’m Elisa, I just bought a Kia Sportage 2023 from Anas Msyati from Kia Of Brampton, Anas Thank You so much I love my car, you are the best salesman I know. I give you 10 stars

Had an extrememly satisfying experience buying Seltos from this dealership. Met Harshul Khanna there who is not your typical sales guy. More of a consultant and friend I would say. He listens to your requirements carefully and recommend the best solution. Best thing is I never felt pressure to take any decision. Harshul went above and beyond to deliver the car to me before the promised time. Really appreciate it.

This review is on behalf of my friend Cecil who bought New KIA Rio at Brampton Kia very recently.
" The purchase was a pleasant and no pressure experience.
Rajan was the sales person who was very personable and professional. He took time to explain the vehicle features, etc! He set up my phone to the vehicle's head unit and followed up after the sale.
He never used any pressure tactics but was very genuine throughout the whole process! I would us the dealership agai.
- Cecil Mitchell"

I would like to sincerely thank Neil Ramchander, Mayank Chopra, and Younas Mohammad of Kia Brampton for taking care of me well when I purchased my first car. It's 2022 Kia Soul GT Line Limited.
I was too scared at first because I don't have any experience with cars. My purchase started with Shari Prymak of Car Help Canada. He endorsed me to Neil. He told me that Neil will take care of me, and I've witnessed this 200%. We all know that it is very hard to buy a new car that you like in this pandemic. When I contacted Neil on Tuesday to inquire about Kia Soul, he told me that they don't have stocks. I felt sad about it. I was surprised when Neil called me on Thursday that he has a new arrival of Kia Soul and he will reserve it for me. Wow, lucky me!
Although Neil has a lot of other customers, he still made sure that somebody from his team will take of me. He even arranged a car to pick me up at my place, Mississauga, in order for me to complete the purchase on Friday at their office in Brampton. It was successful. I thought I will be going home with an Uber, but their Sales Manager, Younas, has offered to send me home. I didn't know what to say, but I think you call that "taking care of your clients".
It was late Friday when I closed my contract with my insurance so I didn't have choice to bring home my new car on Saturday. Mayank was there on Saturday to take care of me. I felt very happy because Mayank has removed all the plastics and set all the settings in the car so I can drive it right away. He really made sure everything was ready when I picked it up.
I sincerely recommend Kia of Brampton for your future purchase of your new car or first car. They are very accommodating and they will never ask to purchase add ons. They are very honest and caring.
Thank you very much to you all at Kia Brampton! I am looking forward to make my next purchase at your dealership. God bless!
- Pedro / Mississauga

I bought my car from here a year ago and been getting my service done here ever since. I never used to have a problem getting ahold of service here until this time around. Took me 4 days to finally get ahold of someone from service after being transferred to voice-mail everytime I called, no one calling me back, being put on hold for as long as it would take me to drive down to the place to make an appointment (not to mention having to listen to a voice recording tell me over and over again about how excellent Kia's service is), finally getting ahold of someone only to have them tell me they're busy with a customer and can't help me, put me onhold again and then disconnected me. Finally got ahold of someone today and now they're all booked up for 2 weeks. I need a quick oil change as I'm going on a long trip this weekend and they won't fit me in for it. Now I have to take my car to someone else to get it done. Definitely not impressed and not sure I want to keep getting my service done here in the future. What a hassle!

Just bought a car, the salesperson Winston Brady was extremely pleasant to deal with! He’s very knowledgeable, well-spoken and not pushing and rushing at all! And provide the right guidance. I definitely recommend others …

I have owned a Kia Rondo EXV6 since late 2007. I bought it on the advice of the salesman who's name I don't remember now, but he told me that based on my driving habits I would LOVE this car. And I have. It served me faithfully more than 14 years. When I was ready for a new car, naturally I wanted another Kia. When I walked in the dealership, I was greeted instantly by Anas Msyati. He was funny, friendly and extremely knowledgeable. I thought I wanted a Sorrento, but once again, after our conversation (and a couple of test drives) I realized Anas was right. I would prefer a Telluride. After a 6 month wait, I finally have my car and I absolutely LOVE it! Every step of the way Anas kept me updated, eased my frustrations, and addressed my concerns. He even made sure I was COMPLETELY satisfied with the final deal Manny (the sales manager) prepared- it compensated me for my 6 month wait and rewarded me for being a loyal Kia customer. I never thought this second experience with Kia of Brampton could have surpassed my first, but it has. And I am truly grateful. If you want excellent customer service and a great car at a competitive price, look no further. Go see Anas Msyati at Kia of Brampton.

I recently bought a car from this dealer and I must admit I was immediately impressed! The atmosphere was amazing! I spoke to Mayank Chopra. He is absolutly excellent representative! I felt very welcomed and respected. He addressed my needs above and beyond my expectations! Thank you dearly for all the extra effort to make me happy!

You brace yourself before entering a car dealership. Prepare yourself mentally for the impending "pushy salesmen. "

Then they don't show up. Instead, you will be greeted by friendly people who will not try to "push" anything on you. They are beneficial. They pay attention. They're understanding.

I found a guy named HARSHUL KHANNA who was extremely helpful and understanding of my situation, recommending the best option for me, and the most notable aspect was that my car was delivered in three days as promised.

Simply incredible. Are you looking for a Kia? Look for HARSHUL. Period!

Dear Anas , just want to let u know how thrilled we both are with the spectacular service you gave us u are truly amazing! You wowed us so much today with the little things you do from filling up the gas to the little mats on the floor.you, yes you made this happen for us and we r so grateful and extremely happy. Just doing business with you these few days make us feel like we knew for a long time GREAT SPORT! Keep up the good work. You have done so well with all the good attributes you have. Wish you the best from today onwards. Give our thx to Manny too you are such great team. Thank again and have yourself a wonderful wknd. We certainly will keep in touch.

Kia of Brampton offered exceptional service for the purchase of my 2016 Kia Sorento. Ata Akber, the Sales Executive, was very accommodating and knowledgeable. The whole sales transaction was smooth, n that too when it was our first car buying experience. I'm extremely delighted with my purchase and Ata has made every effort to follow up on my driving experience with my car.

I would definitely recommend Ata and Kia of Brampton as the one and only place to shop if you're in the market for a passenger vehicle.

After visiting multiple dealerships at vankirk, Ata at Kia was the most accommodating person I came across. Helping me find a perfect vehicle suited for me! Thank you to all the staff at kia for helping me! 10/10 rating!

Mayank was awesome found me the car I wanted with no hassles or lies about cars that weren't there. The financial manager Younas was fast had all my papers ready. Fast purchase super happy with these guys.

Easily the best car buying experience I have ever had. Harshul, Manny and Ashu are great people - honest & fair.

They took the time to explain all of my purchasing options, while avoiding “upsell” you might find in other dealerships.

If you go anywhere else to buy a Kia, you’re making a mistake.

Thank you!

My experience is always pleasant and I love my KIA purchase. I am always impressed at the service department bc of the friendly staff (Hassan has been amazing each time I’ve been there- courteous and professional) thank you for having great people who care about us and our cars

I was dealing with Mayank Chopra to buy my kia seltos 2022. He is a very professional and he really treated me like a small brother and was calm and nice throughout till the delivery of my car. He pushed all the limits to get my car as soon as possible. Thank you so much for making the purchase of my new car possible.

It is surprising that I booked appointment 2-3 weeks ago. The service department said 169 + tax. Today I confirmed my appointment. Service manager changed his mind and tried to rip me off by charging me $300 for transmission fluild change and negotiated through the phone service lady by charging me $280.
I suggest you give a call to Kia sudbury they charge $180 and Kia Mississauga $199. Kia thunderbay $179.
Where did your service manager come up with $300? I asked the girl thrice to figure out if something is wrong. All I got to know service manager told her 3 times $300 for transmission oil change.
It is very disappointing and shameful how Brampton Kia rip people off.
I'm going to go with other Kia for transmission change since everyone works hard to make money.
Name Din Bansal

I placed an online order for my snow tires earlier this week and due to it being my first time maintaing my car on my own, I thought that installation was automatic. I called and spoke to a few people and was eventually told that the earliest date they had was the 29th. I decided to shop around and did get a booking for Monday. I went to pick up my tires today and to my happy surprise, the gentleman that I spoke to initially left instructions to have my tires installed today! FYI, today was not a good driving day as it snowed all day and there were many accidents.
Thank you to the team for making this happen for me effortlessly. You are truly appreciated. Also, everyone that worked there was pleasant at all times. Thanks again for the positive experience!

Great dealership and an excellent customer service, end-to-end. Make sure you ask about Anas Msyati when you get there. Anas, if you're reading this, thank you so much for your support during our purchase journey. You're very knowledgeable and helpful.

Anas, thank you so much for your help.
I love my car. If you want a good and wonderful costumer service experience, look for Anas.

My wife and I purchase our first car- Forte, from this dealership. Our experience dealing with Mr. Winston was fantastic. He is knowledgeable and customer oriented. I like that he is not too pushy to make a sale and let’s the customer feel comfortable with their decision. At the time of delivery he was helpful in clearing out the final formalities and ensured that we were satisfied before driving off with our new car.

First thing first, ask for Mayank! He's an exceptional sales person at Kia Brampton dealership where he'll make your experience much easier!

I recently purchase my 3rd vehicle from Kia of Brampton. This purchase is the 2022 Kia Carnival SX. The quality of Kia vehicles gets better every time and the new Carnival is really amazing!

I want to give a special shout-out and thank you to Winston, my sales rep. From the first day I stepped into the dealership to enquire about the new 2022 Carnival to the day it was delivered (after a lengthy COVID era delay) I had a no pressure, keep-you informed and updated experience with post-delivery followup and how-to explanations. The professionalism of the team on a whole was very much appreciated. Great Job!

Amazing experience!
Taking a moment and rating kia motors - auto performance group a 5 stars. Most specifically I would like to give a high praise to Mr. Harshul Khanna, a true professional and extremely genuine person who made my first car purchase process extremely easy by making things work in my favour and I couldn’t asked for much more than that. His knowledge and experience in auto sales is far superior than I encountered with other local dealerships. Thank you Mr. Harshul!:)

I recently went through Car Helps Canada looking for the best deal, they made calls all over Canada to find what I needed and I ended up in Kia Brampton. Neil, who is the sales manager an very upfront, honest and no bull kinda guy who answered all my questions. There's a big shortage on cars so they didnt have mine in stock, but the girl at the front desk (I think he said the front desk) is really good at her job and found my exact model. Thank you:) I dealt with Sunny afterwards who made everything go smoothly, with insurance and he even got me my plates. When he handed me the keys he went above and beyond and explained everything about the car. I really recommend going here, honest and they get stuff done. I want to say thanks again to Neil, Sunny the lady who found my car and their team!

Very good experience. Bought a KIA Sportage and the sales representative Sunny Bhatia was very helpful in procuring the color of our choice as it was not available at the dealership.
Overall, a very good experience

I bought new KIA Forte Ex Premium from KOB and I was guided by Mr. Rajen. I am very happy buying car from here and the most important thing os that they gives less prices compared to others. From signing the papers to the delivery, everything was just smooth and trustworthy.

When my husband and I were ready to purchase a new family vehicle, I insisted that we go to Kia of Brampton. I had purchased a car over 10 years ago at this location and remembered the amazing service I received then, and was sure I could expect that again. Not only are the cars beautiful, reliable, and a great value, the team there is always pleasant and helpful.

This time around we had the pleasure of meeting Saurabh (Sunny), Younas Mohammad, and Ashu Suri. From the start, they were kind, honest, and definitely understood what we needed for our family and budget. We were able to get an amazing price on the SUV of our dreams, and are so happy with the entire experience.and driving our brand new car!

Sunny and Younas were especially patient, answering all of our questions and concerns every step of the way.

Thank you so much Kia of Brampton for the awesome service! A 5+ star review here! When looking for a Kia, this location is the only stop you will need to make!

I was assisted by Sunny and he did such a wonderful job explaining me all the features and giving me a lot of free goodies. As a new car owner I didnt feel nervous at all and the car is very user friendly as well as compact. Thanks sunny once again for assisting me and helping me get the car that suits my need.

Thanks to Atar and Younas for the fantantic, courteous service with the purchase of my new Kia Forte Ex! This is my 2nd Kia from this dealership. I was very satisfied with my original Kia Forte but couldn't resist the great deal to upgrade to the 2021 Forte Ex. Thanks for reaching out and making me aware of the opportunity.

An update: My parents talked to the owner before I got this response, they were told they would receive a call about what they should do and how this would be handled. Especially on the part of the Service Manager Bill. They received a call from someone (other than Bill) in service about picking up our van, my parents were told they were going to get a call from the owner about all this so they preferred to wait.

The ONLY response that we have received after all of this is the one you see below this review. I would be curious to understand if someone actually read the review they would notice we had issues with the service manager becoming belligerent irritated and rude. My parents were frustrated and wanted a calm response and explanation. Even if the response to there frustrations was "We are sorry this was not you expected" That would have been better then what my parents were met with.

The following is from May 18th 2021:

I wish I could give this dealership a negative star review, that's how disappointed I am in the service my family has received from this dealership. In the time that my family has had our van from this Kia dealership, we have experienced many issues and rude service.

Mainly being, that every time we bring our van to this dealership it comes back to us with brand new problems, and the way the service manager treats there clients.

Most recently, our right passenger side sliding door was not closing properly. So we took it in to see if it could be fixed, they needed to wait on parts so we brought the vehicle home. When we arrived home we realized that the trunk was no longer locking and took the car back. My father was hesitant to take the car to this dealership, as we had had issues with them before, but my father was reassured by the Service Manager that if he gave this dealership a chance they would take care of the car. First they thought we may have done something to the trunk or just missed that it was not functioning. My mother uses this van for all our groceries and essential trips so we use the trunk often and we insisted that this was not the case. They then believed something may have happened while they were looking into fixing the sliding door. They kept our van and gave my family a loaner car while they waited for parts. This was about a month ago.

Today, my father received a call about the van, stating that it would now be an additional cost to fix the trunk and that now the OPPOSITE sliding door was only functioning with the cars FOB. The dealership claimed that they received the car like this, which is untrue.

When my parents called to speak to someone about this, they were once again told that they were responsible and that the car came to the dealership with all these issues. When they tried to explain the Service Manager, became very irritable yelled over my parents and would not let them speak. Then he promptly told my parents that " No one else would work on this van" and angrily told them to find another dealership and hung the phone up on them.

The only time my parents became upset was when they accused my mother of lying about the new issues not being there before we brought it to the dealership.

This is only one of a few incidents we have had over the years at this dealership. After today's disgusting behaviour and gaslighting I will never be recommending this dealership to anyone.

Kia Forte Ex plus- my first car. Thanks to Mubashir (Mac) who assisted me and provided me a detailed knowledge about the car and its feature and have also made sure that the deal works well with my budget. His positive aura and the way of dealing with his clients made the experience for me and my sister worth remembering and highly appreciable.

I went to this location, because I bought my 2012 Kia Sportage from this location and I have been going here ever since for maintaince. I took my suv here because just recently the suv sometimes doesn't start, after 20 mins the car eventually starts. I showed them the video of what was happening-all the lights in the suv were coming on, just the car wouldn't turn over. KIA kept my suv for two days, they said they ran a whole bunch of tests and it started every time with them. KIA told me they can't seem to figure out the problem, they have tested everything and everything seems fine, and handed me my keys back to me, with no resolution. THE VERY NEXT DAY when I got my suv back my car wouldn't start, fo 30 mins this time. I'm not sure what I should do at this point. I need help! How are you going to give me a car back, and u guys can't figure out the problem! You guys made the car!
Kia also kept telling me that it might be my starter.but I advise them that I had changed my battery last year, and I just changed by starter, thinking that might be the problem-so its definitely not either.it seemed that because I didn't change the starter with Kia-they were blaming the problem on that.which was very unprofessional on their part. UPDATE: SINCE KIA COULDN'T FIGURE IT OUT, I ENDED UP TAKING MY SUV TO A SMALL MECHANIC DOWN THE STREET FROM KIA, WHO TOOK THE TIME AND FIGURED IT OUT. IT WAS MY ENGINE CONTROL MODULE. THE SMALL MECHANIC GUY WAS ABLE TO HELP ME OUT, AND KIA WAS NOT. THEY JUST HANDED ME MY KEYS BACK AND TOLD ME THEY CAN'T FIGURE IT OUT. SO FOR ANYONE THAT IS HAVE A NO START ISSUE- ITS PROBABLY YOUR ENGINE CONTROL MODULE THAT NEEDS TOO BE REPLACED!

Be careful when closing the deal on your used vehicle purchase! We were given a second contract deal with a HIGHER finance rate on closing. We renegotiated a higher trade in value on our vehicle.
It was a terrible experience for my wife in a first time vehicle purchase.

After some extensive shopping across several regions, we were lucky enough to meet Ashu and Sonny. The process was very quick - the price was outstanding and they didn't waste time with a lot of the typical sales techniques that we were used to seeing. In terms of accomodating delivery they went above and beyond what was expected, and the post-sales assistance was great. Almost everything went perfectly, any minor issue was handled quickly. A very professional and experienced team. Highly recommend

This is such and Incredible team. Rajen, Mak and Neil are professional, courteous and honest. They didn't try to sell me something I didn't need and went out of their way to find the perfect vehicle to meet my unique circumstances. Even after they offered me the best deal they could muster they found more ways for me to save. My family and I are grateful to have met them and look forward to a long lasting relationship and our next vehicle purchase.

Thank you to Kia of Brampton, especially to Rajen and Sean! Purchased my first vehicle and they were extremely thorough and accommodating. They dealt with any questions, concerns, and requests we had in a quick and friendly manner and they explained everything to us and made sure we understood before moving on to the next thing. Our new van is beautiful and the price was extremely affordable for a first time buyer! Will be back in the future for sure. Thanks again!

I bought a 2012 Kia Forte from this place on Dec. 14th! The whole process was super smooth and time efficient, big thank you to Ata and to Younas for the help! They actually took the time to help me out and thank you Ata for coming in on your day off, they really care about their customers here. I got a great deal, I’ve been driving it for 2 weeks now and love it! Everything is good and I’m very thankful! Thanks again

If I have a problem with my car, this is supposed to be the place to fix it, but it wasn't. My dealership checked my car completely and sent me to this place for damage to the left tire, just to see if it was covered by the warranty or not. Being already in this place, This did not take more than ten minutes they checked the tire and told me that the warranty did not cover it and then they gave me an excessively high cost, since I did not have the money to order it, I said I would go to think about it and here They decided to charge me 135$ just for telling me what I already knew.this made me very upset and made me doubt whether or not to trust this place.

Ata Akber is the best sales rep. He is very honest and a man of his word.

He is a amazing person. God bless you.

We were at the dealership today viewing a Kia Sorento and the staff helping us, Ata and Winston were extremely knowledgable and helpful. Winston tried his absolute best to explain to my cousin (who does not know english) how the vehicle works and all the safety it comes with. His knowledge of Kia is excellent. Both staff members were extremely polite and attentive to our questions and this was by far my best experience at any dealership.

This place has changed. Tried in the past to get service and it used to be great. Now, just put on hold, no way they can help. Today was my last straw.over 13 minutes on hold and I need work done. I took my over $1000 to Midas down the street before. They were awesome. I am doing the same again. I called because I have a recall. Will rather go elsewhere. Paul was the best when he was there. I'm giving up.unless they call me back (yep not going happen because after being disconnected.can't even leave a message).
Gonna call Kia Canada Tuesday.

I leased my first Kia back in 2016 as recommended by my father in law, he had purchased a Kia previously and my wife is currently financing a Kia Rio. I have dealt personally with Rajen Syal and he has been fantastic to deal with over the last three years. I ended up leasing a 2017 Kia Sportage and Raj went above and beyond to help me get a great package at a reasonable price. I would highly recommend his services to anyone who is looking to purchase/lease or finance a vehicle. He provides A+ professionalism and he is always available whether it be an in person meeting, phone call, text or email. I just recently traded in my lease on the 2017 Sportage and renewed on a new 3 year term for a 2020 Sportage, Raj walked me through all of the new features on the Sportage and helped set it up just how I would like it and how to best maximize all the new safety features for my family. Rajen makes you feel like an important member of the Kia Family and I don’t imagine buying another vehicle from another company for the foreseeable future. Also of note, the service team is top notch, we get all of our services and seasonal tire changes done at Kia Brampton. If you are looking to get a new vehicle, stop into Kia Brampton and ask for Raj, I guarantee you won’t be disappointed!

I am running the shop in Brampton My shop Name Khan Brother Auto LTD when I order any Parts excellent service. Parts Guy know his Job.

We bought Kia Sorrento from Kia Brampton only due to excellent customer services provided by the sales executive Mr. Basil Malik. He was an awesome salesperson and offered us very good deal. Very happy with him and the car as well.

Amazing experience, Amazing service
I definitely appreciate Arjun, Manny, and Neil for helping with my process of purchasing a car. Thank you Kia!

Honestly.first time I’ve have ever brought my car here for service.and LAST time as well. Was charged $70.00 for them to tell me that my breaks need replacing.that’s disgusting.that’s horrible customer service! I would not recommend them to ANYONE. Do NOT bring your car here.

I recently purchased a 2020 Soul from Kia of Brampton. This was my first time buying and financing a new car from a major dealership, so I am grateful to Ata and the entire staff for a comfortable and courteous experience. My family and I felt welcome and respected. Ata is personable, knowledgeable, fair, and attentive. I highly recommend him to all car buyers. Thank you for a great car!

Come to this dealership they are amazing. Sunny went out his way and many long nights to get into my new car and Manny worked his magic. If I could give 10 stars I would. Please come and see them and they will work your budget and trade. Please come see these guys. Trust me wroth it and I live over hour away. Happy happy.

Very small dealership. Didn't have the car I was shopping for in stock, (Kia Stinger GT Limited). We were not very impressed with the dealership. Won't be going back.

Ali was extremely helpful throughout my entire car shopping experience. He was very knowledgeable, detail oriented & accommodating. I would highly recommend his services to anyone who is looking to purchase a vehicle. He was able to answer all of my questions with ease & was very friendly. He made the entire experience enjoyable & easy.

My husband took my new Kia Optima here to get service, he mentioned the great sales guys who mentioned why don’t I come trade in my vehicle for the Kia stinger. I would if I didn’t just get my car not even 2 months maybe next year I will. When my credit score improves a little bit more!

Thank you for the great hospitality and taking care of my vehicle for me, and entertaining my husband lol

It was an amazing experience from start to finish we dealt with Ali Amin (salesmen) and I wasn’t able to get out to the dealer like my husband was able to. Ali went out of the way to bring the vehicle by my home and It made it a more personal experience. I was able to see how the car seats would fit etc it was awesome. I feel he kept the same energy even after the purchase and above all he wasn’t “pushy” or calling down the phone either. I highly recommend there

I bought my new 2019 Sorento from this dealership. Our sales consultant Ata Akber was great. He provided excellent service. He not only matched an online deal, he made it better. We are very happy with the car and the service provided.

I was given the Best Deal for my 2019 Kia Stinger. He matched the price from the last price from the other dealership and dropped the price further more to close the deal. My salesman Was Ata Akbar and i would highly recommend him.

Mr. Ata amd Mr. Younas were very helpful and patient with explaining and assisting us as we try to find a perfect car for our family. They were very accommodating and gave us good discounts plus free stuff! I would definitely recommend and come back for my second car!

This is my 4th KIA from Kia of Brampton and we always had a great experience with Neil. This time we traded in our 2018 Acura MDX Tech Package (Top of the line) for a 2020 Kia Telluride EX model! We found the Telluride extremely quiet & comfortable. Extremely luxurious drive feel & handling. The safety features available as standard on this vehicle is unmatched in comparison to any other vehicle. We also got an unbeatable overall deal & trade in value from Neil!
Thank you - Team KIA of Brampton

Its ok there a few sales associate very senior and old dont know how to treat customers right they want us to buy cars as if they were doing a favour for is and giving it for free they dont even insist on having a look at the car or even latest ride.