Kiddie Kobbler St Laurent

Wish I knew the name of the awesome salesperson who helped us. Our baby needed their first proper shoes - we gave the parameters and they curated an appropriate selection. As first time parents we appreciated being helped through the process-in person!

I have shopped here for 11 years. I always have been beyond satisfied with the service and product.

The staff are knowledgeable and very friendly. The owner, Rob the shoe man, goes out of his way to accommodate you.

Always an easy and friendly experience. We've been going here for 3 years for shoes/boots for every season. The owner is kind and helpful as are all the staff we've ever interacted with. Staff will help your child find the right pair of comfortable shoes every time.

Very friendly staff, helped me find exactly what my son needed for his AFO braces. Highly recommend

I took my son to get a couple of pairs of shoes that would fit well with his new SMOs.

It was a fantastic experience!

All of the staff that we interacted with were very kind.

Dan was so knowledgeable and helped us pick out the perfect shoes quickly.

We will definitely be back when it’s time for a new pair.

Amazing service. The 2 wonderful gents took extra care of us. I will be returning for their caring service.
Update 4 Years later. Rob is the kindest man. Thank you for accommodating us when you truly did not have to.

This is the best store to buy shoes and boots for children. The staff is knowledgeable and really great with kids. No matter how busy they are you never feel rushed. My one Grandson must have tried on 10 pair of runners but wasn't satisfied. It was finally determined that the fit was okay but he wanted black. The shoe specialist took the time to talk to him to figure out what the problem was. My Grandson is autistic. Thank you Kiddie Kobbler.

I was so impressed with the service we got yesterday. Jax (I think was her name) help us with my 3 boys find something for all off them from booths to new insert to snow suit
Even tho the store was packed we didint feel rushed and was able to purchased everything we needed
Thanks again

We had such an amazing experience buying my son's first walking shoes at Kiddie Kobbler! Jaynie was very knowledgeable and took the time to try out different shoes to see which ones would fit him best. She was very patient with him despite it being nap time. We'll definitely be back when he outgrows this pair!

You will not find a store anywhere with better customer service. We have been shopping here for our child since they started walking & the saff consistently go above and beyond to make our purchasing experience perfect. They truly care about each customer & getting everything just right!

I've gotten to know Rob the Shoeman over the years: the service is _always_ above and beyond.

A few examples: One of my kids has sensory issues and he offered to open early for us so she could shop in the quiet (wow!), they always make sure my kids have the best fit, and explain to me why they decide to go up a size or not, and in pandemic have home delivered our orders, often within a couple of hours!

Rob knows his customers individually and clearly cares about children and their families. I have been a customer for 12 years and don't buy kids shoes anywhere else.

Our first visit back since before the pandemic began. We were so lucky to have Rob fit our 6 year old. Exceptional service, knowledge and Rob was smartly stocking all summer long so had the inventory - we came away with top quality winter boots, awesome running shoes and a gorgeous pair of dress shoes and one very excited (and lucky) little girl. Many thanks Rob - we'll be back soon!

Had a wonderful experience today at Kiddie Kobbler! I went in with my soon to be 1 year old for her first pair of shoes. The whole process was amazing. The staff there are extremely knowledgeable and very friendly. Can’t say enough good things about the experience.

Very helpful staff. Honest about how shoes fit. Very knowledgeable staff. Great selection. Only place we go for winter boots. Loyalty scheme too.

Rob the Shoeman is the best! It was the first time getting our daughter shoes and we walked away with a pair of shoes and winter boots. He measured her feet and made sure the shoes fit comfortably. He was super knowledgeable and answered all of our questions. The staff was super helpful, and they had a lot of selection.

Very detailed and helpful in properly fitting my daughter for shoes, boots and dance needs - highly recommended!

Couldn't be happier with our continued wonderful experiences at Kiddie Kobbler and with Rob the Shoeguy. Rob has been nothing short of incredible when it comes to fitting our children with the right shoes and offering his continued support should anything need to be taken care of post sale. We have brought both our kids here multiple times for winter boots, sandals, runners, you name it. Rob offers private fitting appointments as well to get you in and out as swiftly as possible. We will be continuing to bring our kids here even after we move. Thanks again Rob!

Amazing service! After a 45 minute drive, we showed up on a Monday not knowing that the store was closed and the owner was kind enough to let us in and provided us with excellent service! My 9 month old absolutely loved him and she’s usually not good with strangers! Can’t recommend this place enough!

They’re very professional and took the time to size and fit my kids for winter boots. When my son used the boots for a couple of weeks and found them very loose and uncomfortable they gladly exchanged them for a different pair and donated the first pair. Excellent customer service!

Absolutely loveee buying my kid's shoes from here! They have the largest kids shoe selection in Ottawa. Always have the best experience here, and leave with the best fitting shoe! Thank you Rob for going above and beyond to help me out!

Best place ever!
My son wears AFO's, it is always so challenging to find any type for shoes that fits, especially snow boots
I got lucky today to find that they from today start to carry snow boots made for AFO's (BILLY) and I've been told that my son was the first one in Canada to wear them! So glad that my son for the first time he could put the snow boots on with no help

Thank you Kiddie Kobbler!

I did not know that someone’s super power could be finding the right shoes for a toddler, but now I know that person exists and works at Kiddie Kobbler. I will never buy kids shoes anywhere else.

The sales presentative told us we can return any time within 30 days. When we came back for returning they showed us the fine prints saying they would only return store credits (which is a hand written piece of paper). Very pushy buying experience too. MUST AVOID.

I have been shopping at the Westboro location for years and have always been happy with my experiences there. Went to the St. Laurent location to exchange a pair of boots for a bigger size that I had bought online. While I was being helped by an employee, an older employee (possibly the owner but I have no idea) made a snide remark about how "nobody bothers to read the sizing information before buying those boots" and that's why they get returned. What? I've been buying this exact make and model of boot for my daughter for the past 4 years and she just happened to go up two sizes instead of her usual one this past year. What was the point of trying to make me feel stupid for exchanging boots that were too small? That was really weird and unnecessary. Luckily it is a brand of boot I can find almost anywhere, but I am bummed out by the experience from this small business nonetheless.

First time customer taking my son for shoes with instructions from my wife. The experience was very positive because the staff were kind, friendly and interesting. There's lots of things to look at and top notch shoe service for kids. The manager (possibly the owner) was super friendly as well. Lots of parking. Covid-19 protocols were perfect. Witnessed staff cleaning before and after we had been served. This is what I want as customer to feel satisfied, and it was delivered by the staff at Kiddie Kobbler, St. Laurent. Would highly recommend this location.

I have dealt with Kiddie Kobbler for the past two years during Covid and they are so helpful, knowledgable and patient with this grammy! All the purchases have been great. All my grandkids shop here now due tot he excellent service.thank you all very much for being the best in town!

Best place in the city to get children shoes!
The staff really know their stuff and their recommendations are always on point! Great service!

Friendly and knowledgeable staff especially the the Owner and Manager. As quick and efficient as possible with a crowded store and lots of options to fill. If you want a good quality set of footwear for your child (ren) Kiddie Kobbler St. Laurent is prime shopping grounds. Staff will help you find a good fit and features.
We always buy for the kids here unless we are too late in the season. Anything else doesnt compare as well.

Hands down the staff at the Kiddie Kobbler St. Laurent location lead the way in the kids shoe department. Thank you so much for sharing your knowledge and providing the best customer service experience. Go here before buying shoes elsewhere because you'll thank them for it too!

Wow! Amazing customer service. My son wears AFOs and the guy was so helpful and knowledgeable about fitting shoes over top of them. He brought us several options and helped fit my son properly. He is walking better already in his new shoes! I'm so impressed and would highly recommend this shoe store.

Just like the location in Westboro, these folks are fantastic. It's such a friendly, full-service, and fast shopping experience. It's really the only place we ever go when the kids grow out of their shoes (so, alot).

I have been shopping there for my kids for years and I honestly can't say enough good things about the place, the staff, the quality of the items and the owner. Their adjustment to the pandemic has been great, and their service is outstanding.

Always a pleasure! We go back every August for back to school, and ordered online with free personal delivery during the closure earlier in 2020. Today we got shoes for all four of our children and Rob was so supportive. Efficient but patient and spoke to each of our children directly about their choices.

Great service knowledgeable staff.been buying for years for my kids now grandchildren the Kiddie Kobbler on St. Laurent street ottawa.

Unbelievable customer service!
Thanks so much Dan.
He Answered all my questions knew about every single product and brand inside and out!
Would never shop anywhere else!

This place is AMAZING! Very nice, friendly and knowledgable staff who KNOW what they are talking about. They also sell footwear for adults too. Plus socks, sunglasses, outdoor wear and more. BEST PLACE EVER!

Definitely the best service and selection at St Laurent compared to other locations. Employees are helpful, and can make recommendations based on what you can pay. With three kids, I am buying a lot of shoes, indoor, outdoor, winter boots etc, so their reward card is pretty good. Don't forget to ask for the twin discount because they don't always remember to mention it.

Great place to by kids shoes, snow suits, mitts, toques and more! The service is second to none and Denis is exceptional with the kids!

Staff was absolutely wonderful, crazy busy, but they have toys to keep the kids busy while you wait, my wife got shoes from there when she was a child and my son wore those same shoes in to get his own close to thirty years later so that should tell you all about their quality

The store name can be deceptive. This store is not JUST for Kiddies. I shop at Kiddie Kobbler because they carry shoes that fit adults as well. The staff is extremely helpful and they have a selection of size 15 shoes that I have trouble finding at other stores. I always shop here first when I'm in the market for new shoes.

My first time at Kiddie Kobbler today with my one year old son was definitely something I needed to stop and take a few moments to write about - that’s how amazing it was. As someone who is a faithful Amazon shopper, I didn’t realize that kids shoes are an item you cannot buy online (I know because I bought two pairs and had to return them). I was not looking forward to making the trek from Kanata to St. Laurent, but my doctor recommended this specific location so I knew I had to try it. Well, from the moment I walked into the store I knew it was different. The staff were eager to help, acknowledged myself and my son right away. We worked with Rob, who was EXTREMELY knowledgeable and INCREDIBLY good with my son. He answered all of the questions I didn’t even know I would have before I thought of them, and respectfully guided me towards the right product. He was genuinely there to help and I felt it throughout the entire experience. I left so excited about my experience, and I can confidently say that I will be a faithful return customer any time I need to buy my son shoes (or shoes for myself, or snowsuits, because they have all that too!). Thank you so much to Rob the shoe man! Your lovely personality made my day today! I left that store no longer stressed about my son’s shoe situation. To me, that one kind interaction meant the world.

Allais great service. It's my go to place for shoes for kids. If only adult stores like this existed

I don't often write reviews but felt compelled after years of exceptional service. I don't live near this location but I make the trip across the city because the staff's customer service, quality and attention to detail goes above and beyond. Out of the about 24 plus pairs of footware I have purchased here, I only recently had a quality issue with some rubber boots. The owner, Rob, determined them to be defective and replaced them. This is one of the many reasons I come here. The staff here are truly experts at what they do.

This really is the store to go to for shoes that fit your kids right. The staff knows their stuff and spends the time to make sure you get the right fit with a high quality shoe. We are very loyal customers.

Incredible customer service! Highly recommend. Rob "The Shoeman" is super knowledgable and passionate about shoes. He'll give you the time and attention needed to choose the perfect, high-quality shoes for your children. Kiddie Kobbler is going to be my new, go-to source for kids shoes!

Amazing service. We were there about a month ago on a Sunday, not realizing the store did not open for another hour. Rob still opened and served my 2 girls. Can't beat service like that!

Always a positive experience at this location. They are very patient with the kids and have a great selection. I really appreciate that they take the time to fit every pair of shoes. My kids are always happy to visit.

This store has provided exceptional service. It may be possible to buy shoes at a lower price, but even there, if budget is tight, they will cater the options they show you to your needs. I have had issues with shoes and boots on several occasion (due to either my son's preference for over tightening shoes, or due to manufacturer flaws). If something is wrong, they will make it right. They know how to fit kids' feet much better than any competitor I have been to. It is worth driving the extra distance to shop here.

Great store and selection but the number system can sometimes result in a long wait on weekends. Go during the week if at all possible. Great selection (wish they sold crock rainboots) and excellent service.