King West Medical Associates
11 reviews 505 King St W, Hamilton, ON +1 905-525-3501 www.kingwestmedical.ca suggest an edit
18 March 2023 13:04
I've been a patient here since I was a child. Like everyone else is saying, they never answer the phone. I waited on hold in "que" for 20 minutes only for a recording to tell me that they can't accept my call at this moment. The doctors here do not care about your well-being. Better off going to a walk in clinic so this horrible establishment gets charged.
18 February 2023 10:42
They never turn their phones on at 9am and can never get through anyway!
This is ridiculous how do they expect people to continue to come here.
This is ridiculous how do they expect people to continue to come here.
18 May 2022 0:25
This is the best doctors office, doctor and nurse I have ever had for me and my family. The entire place runs very smoothly. Dr. Gavranic and Nurse Chelsea, Lisa and the Dietician are always compassionate and thorough. I highly recommend here and am grateful for their care.
17 June 2021 2:33
Been here since I was little and the office itself has always made me feel safe. And considering doctors are still learning new things daily hense practicing medicine they do the best they can and are verry nice well doing it love the doctors office
09 June 2021 21:02
Dr. Grafham is amazing, he takes the time to understand your issue and guide you in the best direction. The new portal is a stressfree way to book an appointment as the old system didn't work well. I hope they are able to continue with telephone appointments.
03 May 2020 2:26
Unless you're unemployed this isn't the place for you. Called today to book an appointment and got I'll put you through to the nurse to leave a voicemail, she can advise you over the phone. If I wanted medical advice over the phone I'd call telehealth. So again I said I'd like to book an appointment. Next I got fine tomorrow at 10am, 12pm, 1pm. Well I have a job I can't call in over a dr's appointment hours before my shift, what about an end of day. Apparently they close at 4: 30 but don't book past 3: 30ish and if I want an end of day appointment I'll be waiting months. I got told to call after hours and see if they can help me. Honestly this probably wouldn't have really got under my skin if I wasn't diagnosed with cancer this time last year and I'm less than a year post OP from my last surgery. In my situation it really bothers me. Now when I go to a walk in I'll get a letter in the mail from them threatening to drop me as a patient.
26 February 2020 14:44
I’ve been going to King West for years. I’ve been through a few doctors there due to retirement, moving clinics, etc.but my current doctor is one of the best I’ve had yet (Dr. Guckian). He is on time and attentive to your needs. He offers suggestions before simply writing a prescription. He has even personally called to follow up regarding health issues which I haven’t had a GP do before.
15 September 2019 21:27
Advertise Accepting new patients went in 4 dr on staff empty waiting room sorry Not accepting patients?
03 May 2019 21:28
Administrative Staff are professional
My New Dr only has 15 min for you she made that clear. Yet you are always waiting in the waiting room and in the examination room. She didn’t follow through as she told me she would with an in-house clinic she can’t seem to reach me on the phone yet the office has no problems nor does her collection department because she charges 20$ to fax a refill but you can’t get in to see her for weeks. Been at this clinic for 47 years and it’s time to find something new maybe because of the evolvement of the new aged doctors and money. My father should of been referred to a specialist for his lungs by his doctor in June but it takes him to be rushed into a hospital by ambulance to get a referral by the Emergency Doctors at Christmas. He probably would of died if the bank teller didn’t notice he was in distress. Doctors aren’t like they use to be, compassionate and caring is almost non existent now a days
My New Dr only has 15 min for you she made that clear. Yet you are always waiting in the waiting room and in the examination room. She didn’t follow through as she told me she would with an in-house clinic she can’t seem to reach me on the phone yet the office has no problems nor does her collection department because she charges 20$ to fax a refill but you can’t get in to see her for weeks. Been at this clinic for 47 years and it’s time to find something new maybe because of the evolvement of the new aged doctors and money. My father should of been referred to a specialist for his lungs by his doctor in June but it takes him to be rushed into a hospital by ambulance to get a referral by the Emergency Doctors at Christmas. He probably would of died if the bank teller didn’t notice he was in distress. Doctors aren’t like they use to be, compassionate and caring is almost non existent now a days
18 April 2019 0:42
I have never, in my 30 years, had a doctor that is so kind and thorough. Dr. Judy Hindson is an amazing doctor who makes you feel comfortable and taken care of! Could not be happier with the professionalism and care that Dr. Hindson, and the rest of the staff at King West Medical Associates show!
22 February 2019 22:49
Good doctors but lack of booking options and poor customer service.
Doctors are usually booking for 2+ weeks out. No walk-in option for urgent issues. Will charge you if you go to a walk-in clinic for urgent service. Receptionist said that if you don’t like it, you should go elsewhere.
Doctors are usually booking for 2+ weeks out. No walk-in option for urgent issues. Will charge you if you go to a walk-in clinic for urgent service. Receptionist said that if you don’t like it, you should go elsewhere.