Kingcon Container Storage Inc

Made a call to get a quote, gave specifics of the delivery locations involved and period needed. Sounded perfect. Called PODS to cancel our previous order. Called again today to book with Kingcon. Processed all the info, took our credit card number and then proceeded to quote us 300+ dollars more than they did previously. Owner says he would have never quoted me that? ! Really? Then proceeded to claim it was a miscommunication and it pretty much went in the direction of blaming it on me and was laughing at me. That alone ended my conversation. I did mention I have 2 moves to do with 3 containers over the next 5 months. Business must be good when you turn away 3 jobs. If I EVER blamed my customers for ANYTHING, that would be the end of my business. Shameful. Now we've lost our PODS booking and have to search for another company. Thanks.

Update to response 3/22/2019

First of all, we spoke on Sunday. If you are closed, don't answer the phone if it's an inconvenience. Secondly, I recorded the call and I can play back the part where I clearly said Hamilton to Brantford in our first initial conversation. Thirdly, there was no offer or any attempt to rectify a single thing, you just kept blaming it on miscommunication and laughed while doing it. The owner did nothing about adjusting the price. That is a bold faced lie. After reading your reply, I'm so glad we went with someone else who actually sends quote documents through email before asking for a credit card over the phone.

Great service. Love that the storage came to me for loading, super convenient and half the work of traditional storage. The driver was very knowledgeable and the price was the best we found when calling around. Would like to say thanks for going above and beyond. Would recommend.

Hi Rob - I don’t normally leave reviews but I just wanted to thank you so much. You made accommodations for our move and storage when the unexpected came up. 10 stars all the way. Thanks again.

KingCon Storage,

After using this facility on multiple occasions I can whole heartedly say that the staff and location are top notch. Every aspect from booking a container, accessing the facility and reaching courteous & knowledgeable team members has made the experience memorable. I would recommend using KingCon Storage to any of my friends and colleagues looking for a Storage option.

Sincerely
Steve Rusynyk

Dear Robert;

We recently completed a move that included a long gap between homes and closings, and wanted to thank KingCon for the help and service we received. From moving out to storage, and moving in, KingCon was helpful and flexible in their service.

The containers delivered were clean and in excellent condition, and provide more space, better security and far better value than pod-type options on the market. The prompt and punctual service provided by Terry during container delivery and pickup was greatly appreciated.

While we'd prefer not to move again any time soon, when and if we do, we will be calling KingCon first to help us.

Although the unit worked out great, the owner literally ruined my experience with one simple phone call. Upon completion of our contract, I asked them to pickup their rental. He said I was late (even though I followed his direct instruction) and said, “don’t worry it’s not expensive, you can afford it! ” Why would I want to pay 100-200$ extra dollars for following your instructions? Pompous!