02 September 2023 17:17
I recently had a wonderful experience at Kings Auto, and I must say that Chukri, the sales representative who assisted me, went above and beyond to provide exceptional service. From the moment I stepped into the dealership, I was greeted with a warm welcome and a genuine interest in helping me find the perfect car.
27 August 2023 21:54
From the moment I walked through their door, the level of service and professionalism exhibited by the team was truly remarkable. With the extensive range of vehicles available, the sales representative guided me through the selection process with genuine expertise and patience. They listened attentively to my needs and preferences, offering valuable insights and suggestions without any hint of pushiness. Thanks to their knowledgeable assistance, I found the dream car that exceeded my expectations.
17 July 2023 16:52
I recently had the pleasure of purchasing from them and I must say, it was an experience that exceeded all my expectations. From start to finish, the team at kings auto proved themselves to be more than just a car dealership—they were an embodiment of exceptional customer service and genuine care.

The moment I stepped foot on their lot, I was greeted with warm smiles and a welcoming atmosphere. The staff at Kings auto went out of their way to understand my needs and preferences, ensuring that I found the perfect car that suited my budget and lifestyle. Their knowledge and expertise were evident as they patiently answered all my questions and guided me through the entire process.

What truly set Daniel and his team apart was their fairness and accommodation. They listened attentively to my concerns and tailored a deal that was not only reasonable but truly favorable. The transparent and straightforward approach they took made me feel valued as a customer, and their willingness to negotiate and work within my financial constraints was refreshing.

The owner deserves special recognition for their generosity and trustworthiness. They personally took the time to meet with me and made me feel like a valued individual, not just another sale. Their commitment to providing a positive and memorable experience was evident in every interaction. It's not often you find an owner who is so hands-on and genuinely cares about the satisfaction of their customers.

Furthermore, I cannot stress enough how impressed I was with the overall level of customer service. Every staff member I encountered was friendly, knowledgeable, and attentive. They went above and beyond to ensure that I was comfortable throughout the entire process, and their commitment to customer satisfaction was unwavering.

Thanks to the outstanding experience I had, I can confidently say that I will be returning in the future, and I will enthusiastically recommend them to anyone in need of a car. I have no doubt that my friends and family will receive the same exceptional treatment and enjoy the same level of trust and generosity that I experienced.

In a world where outstanding customer service and trust can be hard to come by, Kings Auto stands head and shoulders above the rest. Their commitment to going the extra mile, their fairness, and their owner's generosity make them a true gem in the automotive industry. Don't hesitate to pay them a visit when you're in need of a car—you won't be disappointed.
09 November 2022 16:46
I had an amazing experience with King’s Auto, I walked in after I had an appointment with another dealership in the area, who didn’t have anything suitable for me. Chukri was able to get me a car one shot. It was the perfect car for my family. My kids were with me and they were overjoyed. Thank you King’s Auto. Thank you Chukri ️️
24 October 2022 23:44
Saw a car i wanted in Auto trader. One day went to visit Kings Auto and met Chukri. Chukri went above and beyoned helping us get the car on a better rate and gave us a great price for our trade in.
23 September 2022 1:10
I got my Nissan Altima from here. Daniel and Chukri helped me out a lot. They were the kindest people I have ever met! They also explained everything about the car in detail and made this an amazing car buying experience! I highly recommend this place to go car shopping
04 June 2022 3:48
Thought there was no way they could get me in my new Benz. He told me he would do everything in his power to get the car I wanted but it would take awhile. 3 days later I was driving away in my new c300. Customer service was impeccable awsome warranty with friendly advice. Come take look at all vehicles to see what you want and I promise they will do everything in their power to get you on the road today.
02 June 2022 0:38
Very pathetic dealership. Went today to see Acura but the manager was so rude and did not allow to do the test drive until and unless I commit to buy it and shouldn't go to any other dealership and as mentioned in the reply from the owner, i had confirmed today's appointment with one of the employee Mahmoud. So don't know how and why these people are not aligned with the appointment schedules.

I This is so not right. The manager - bald guy was so rude that he was assuming that we can't afford to buy. I think he doesn't deserve to be in customer service industry anywhere. Very very poor, pathetic, and rude behaviour by him. Would not recommend anyone.
17 May 2022 3:57
Amazing customer service. Friendly advice and helpful. Drove off the lot same day as I bought my car.
04 May 2022 10:50
Received excellent service on the exact vehicle that I was looking for in automobiles. Great deal for my type of business
14 January 2022 8:04
The best car dealership I've ever dealt with. Daniel was very polite.knowledgeable and never pushy. He Bent over backwards to appease me.and insisted on paying for a accomodation for me as I had driven 5 hours from Sudbury to purchase a vehicle that caught my eye on Kings Auto Internet Site. WOW.now that's customer service! So I take my vehicle to the gas station to fill it up for my son to take home for me. I look down at the gas gauge.another pleasant surprise.it reads FULL. I cannot recommend Kings Auto Ltd enough! Thank You so much. Barry
17 September 2021 10:50
Absolute a scam, don’t trust their words. I lost unnecessary 1000 dollars buying cars from them.
01 June 2021 23:10
Very friendly and professional people. Daniel was very help full. They have amazing vehicles at very reasonable prices. Will always recommend this dealership to anybody at anytime.
09 March 2021 3:55
Ohhhh man. I have never had such horrible and funny experience in my life. The sales person expect you to negotiate the car prize before you even take the test drive, and he makes sure if you drive you better buy the car hahahaha.and from past 3 days I was testing kia optima all around the dealer so he was expecting not to take any test drive and just negotiate the prize and done.hahahahaha.lol I am pretty sure there must be something with their cars. BEWARE PEOPLE.
07 March 2021 14:35
One of the strangest interaction I have ever experienced. Two of us went to their dealer to buy a Mercedes C350. Called ahead of time and booked an appointment with Daniel Hanna. When we went there punctually, he was leaving the dealership. He saw us and stopped to greet us. We informed him of our appointment and the car we came to see. Infront of the office there were 2 bicycles, with no lock in Scarborough. He informs us that the 2 guys with bicycles just came in 10 mins ago and made an offer for the car and going through financing. (oldest trick in the book). I am good judge of character and body language, I could see right through that he was lying. Then, he said he will see what he can do (this is 2 mins in the conversation). Within another 2 mins he comes out of the office and said he had good news and that the financing did not go through. The car is available for purchasing. The 2 guys that were denied came out of the office and I asked them if they did make an offer on the Mercedes, they said No. Infact they were test driving a Hyundai. Again Daniel is lying. Daniel takes us to the office where there was another lady name Cathy? She is sitting and we are standing including Daniel Hanna. He asks if we are going to but the car. I am baffled by the question, answer with an yes! I am here to buy a car. I am not sure if he thought I was not being serious, perhaps it was my covid 19 mask. He asked again. I said I would like to test drive the car. He wants to know if I test drive the car and the car drives well, if I would buy the car. The question did not make sense, so I said I want to test the drive car and if I like the the way it rides to my satisfactory I would buy the car. He asked the same question again, which really started to annoy me. At which point I said either he lets me test drive it or I will go else where. At this point Cathy? Seeing the frustration tells Daniel to take me to his nest. So we go to his desk. He said the price is non negotiable and if is would by the car. After clarifying that I would buy the car if I like the test drive. So he gets the key and said only one can test drive, he has to be on the back seat. Ok! He takes the car out of his drity parking lot, parks the car on downhill facing opposite direction to where we were going. I don't know the area, because I am from London. We get in the car. He did not bother showing anything in the car like many salesman do which is a good practice. No big deal. So he instructs me to go though a construction zone with heavy traffic, going about 0 to 40km/h. Car had major suspension issues with one of bearing making noise. 5 mins in the ride he asks me when I am picking up the car. I said there are suspension issues in the car. He tells me if there is issues, safety inspection should fix the problem. He asks would I buy the car. I asked if he could hear the bearing noise, he said he does not hear any noise. Either he is lying or cannot hear very well because it was loud enough to drive one nuts. He is trying to make me feel guilty saying it's my loss. We finish the test drive which did not over 50km/h speed. Mr Daniel Hanna, it seems you have been in the business for a while. Do not let your ego get the best of you. Keep good habits in practice, like smiling, offering customer a seat, a drink, showing them the car in detail. Keep bad habits in check, like asking about their credit before even showing the car or taking about money before test driving. Asking people if they are here to buy a car. Not everyone is the same, with some people this kind of idiotic behavior is ok. But people like myself who drove 200k to go to dealership, this does not fly. You may get tired of failing deals but you cannot let that change the way you treat your potential customers or customers. Stop lying to people like it's a normal thing to do because it is not normal. In last 5 years I have purchased 4 cars, this is the worst dealership or person I have dealt with.
By the way lots of fake positive reviews, example Danny Drum is Daniel Hanna.
02 March 2021 9:00
Danny took care of me so well when buying my first car! He made sure I got everything I needed and more. Made sure the car was up to date on everything personally before handing it over, wasn't pushy at all and was so patient with all my questions and back and forth about everything! I would definitely recommend them! Thanks to them I'm zooming around in a very nice, reliable baby. Definitely check them out!
21 February 2021 2:11
The dealer made sure to help us make our decision with the utmost certainty. Their sales staff are knowledgeable, informative, trustworthy, and they go above and beyond to make sure you feel good about your purchase. Highly recommend.
19 April 2020 9:40
Amazing selection. Great service. I recently bought a vehicle from them and im very happy with my vehicle. Financing was quick and easy i would recommend my family and friends
27 October 2019 4:55
We bought a 2012 Dodge Journey RT Ralph told me to drive it for a week and if anything goes wrong bring it back we will take care of it, that's what I did I took it back the right front shock was making a noise, right away Ralph took me to his mechanic and had it fixed the same day hasle free, thank's to Kat our salesperson and to Ralph for his honesty, buy with convenience I definitely recommend this dealership.
17 October 2019 4:51
These folks aren't happy until the customer is. I came back after a few months with a tire problem and they took care of it right away. They go the extra mile for you and offer a full range of products. Love that they have variety of makes and ages of cars. I consider them a class act and would recommend them unreservedly.
04 October 2019 16:50
Thank you for great service & easy finance. I’m very happy with my purchase will recommend to my family and friends.
12 August 2019 3:53
The customer service is great, Kat is very helpful and joe is knowledgeable. Got a deal of lifetime. Really appreciate it:)
11 July 2019 6:08
At King's auto Ltd.i was given the best service i had ever received. Any issues that arose were met with quick solutions from both Joe and Kat. I'd recommend their dealership to anyone looking for the best of service in the most timely of manners
29 May 2019 18:07
Great experience and great people helping you out. I dealt with Kat and she was great. Got me the vehicle that i wanted and the vehicle was ready the next day.
29 May 2019 0:05
Some amazing customer and wonderful staff! Thank you for helping me purchase my first vehicle! I’d definitely recommend this place. Easy at home application & approval made it so much easier for me. Thank you once again
12 May 2019 8:22
Kings auto is a very good car dealership, providing quality used cars and friendly customer service. Most importantly for me is they were willing to be honest. I would definitely recommend this dealership to friends and family. Props to Joe and Kat for going the extra distance to get the deal done.
11 May 2019 13:05
Kings auto is amazing. Best dealership I've ever been to. Their customer service is superb. This is where I will send my friends and family.
26 April 2019 5:28
Bought my first car here and I must say I am very happy with my purchase. Thank you Joe for quick service and great advice!
03 April 2019 2:23
Really friendly staff, they made my buying experience very fast and easy. Thank you for my new car
16 February 2019 19:38
I highly recommend anyone looking for a vehicle to come to Kings Auto. All the staff were extremely friendly, delivering exceptional customer service and a pleasant experience altogether. Cam was amazing and got my family and I the perfect vehicle we were looking for at the best price and most importantly in a condition that was beyond excellent. Cam is very great at what he does and served in my family’s best interests throughout the entire deal. I am a very picky person as I at least reject over 1,000 items before settling for the best. With Kings Auto, I was immediately impressed in finding the type of vehicle I wanted and thanks to Cam I was driving my new (used) vehicle in no time!
24 December 2018 7:29
Highly recommend anyone looking for a vehicle to come to Kings Auto!
Cameron was awesome, he got me the car I wanted even without good credit, prompt service and a pleasant experience. A+

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