Kingston Regional Pet Hospital

Exceptional care for our dog. Veterinarians and technicians were considerate, caring and helpful.
An extremely busy emergency pet hospital.

We arrived Saturday night, December 30th at approximately 6 pm. My girlfriend's dog had been attacked by another dog. They told us they were closing, came out and examed I'm briefly confirming his jaw was broken. They told us we had to go to Ottawa. Thar dog rode 2 hours no meds. When we got to Capital City in Kanata after examine him we determined his injuries were critical and had to euthanize him. I can't believe still that Kingston treated him so poorly.

We called several other closer vets when our doggy was hit by a truck but no one would take us and we didn't have days to wait for an appointment. Kingston Regional Pet Hospital brought us in immediately and took great care of our girl, they were there when we needed them most and we're very grateful

Such a great place to bring your sick pet. Awesome staff and very understanding. Thank you.

We were away from home and needed our Macy to see a vet after a possible soft tissue issue. We went on a Saturday morning and the attendant was nice and suggested we come back if it seems urgent as was a few hours wait. We then went back Sunday morning. The attendant was very empathetic and sighing less than half hour we were inside. Jess was the nurse who took the basics. She was a dream. So kind and helpful and reassuring. Couldn’t help but tell her that and even Macy was fine and not too unhappy. Dr tait then came in and did a thorough look over to find she had likely a soft tissue injury and was then put on pain meds and muscle relaxation. She was as excellent as Jess’s and they were both so kind and helpful and gentle. Macy left with her medication and a not so unpleasant visit to a vet. I asked if they had a private practice but unfortunately they don’t. Such a shame because they were excellent and I’ll be dropping some Xmas cookies off for them over the holidays. I’d highly highly recommend them!

I took my beautiful 12 year old cat into the pet hospital in the wee hours of a rainy awful night. She was injured and I knew I would be saying goodbye to her. Everyone was very professional but oh so kind and compassionate with us both.

KRPH was amazing. They were up front with the potential wait time to be seen, and offered us alternative solutions when the wait time became too long. They were VERY patient and understanding with my cat who is an absolute hellion at the vet. And Natasha was gracious enough to give us a follow up call. Would definitely recommend using their services if you're ever in need!

Great for after hours. A little pricy but all around good for when you need them. They followed up to make sure everything was okay after a few days.

The staff here are just amazing in helping calm patient and owners down with compassion and care. In your time of need i highly recommond

We can't thank the staff at the Kingston Reginal Pet Hospital enough for their help with our pup who needed to see a veterinarian immediately due to an eye injury. Our amazing vet was away on vacation and the stress of finding someone you can trust in an emergency situation is overwhelming. Thank you, everyone, for helping us get our dog the help he needed, it looks as though his eye is improving, slowly, but in the right direction. Thanks again for all your kindness and care.

Grace

They took care of my dog with the utmost care. Would recommend use if it's an emergency. It's expensive, but it's emergency care so you need to take that into consideration.

Surely, a place where confident and trustworthy veterinary services are offered when regular veterinary clinics are not available.

I cannot say enough how wonderful Dr. Brandon and the whole KRPH team have been during one of the most traumatic and stressful times in my life. 2 weeks ago my dog was showing signs of distress and when I arrived there (sobbing and disheveled lol) I was blown away at the compassion and professionalism. It came down to my poor baby needing emergency surgery as he was in critical condition. Dr. Brandon ensured I was informed the whole way through; she saved my dogs life and I will be forever grateful. After his surgery he was extremely anxious as he has quite terrible separation anxiety when I arrived they were showering him with love as if he was their own. Following his surgery, I called multiple times (maybe too many times lol) informing and updating as I had a lot of anxiety and wanted to be sure certain things were normal - each time I was met with comfort and guidance I never once felt like a burden. Thank you all so very much!

Taylor + Marvin

I cannot say enough good things about Kingston Regional Pet Hospital! I have a golden doodle puppy who has gotten into a few things and caused me some serious panic. He’s also had kennel cough on a Saturday. Kingston regional pet Hospital has been there for me at 3 AM, 5 AM and on weekends. They are the absolute BEST, and are always kind and courteous and completely understand what being a pet parent is all about! I would highly highly recommend them. One thing to note is that they are an emergency pet hospital for ANYONE’S pet! I was very worried to call because they weren’t “my vet”. They are everyone’s vet!

We were visiting Kingston for the weekend and our dog ate a grape! We had to find some help quickly and found Kingston Regional Pet Hospital. They were helpful, well-informed, friendly, and acted fast to treat our dog. He was fine and we were relieved that he got good care quickly. They followed up by email afterwards. Highly recommended (but hope you don't need emergency services for your pet).

I was going to multiple vets in Toronto around the long weekend for help with my dog and no one had answers. We drove to KRPH and they were fantastic. My dog ended up needing emergency surgery. Everyone we interacted with was kind, empathetic, sensitive to our dog’s emotions, and informative regarding our options. I am so grateful for this team. Thank you from the bottom of my heart.

I had to bring my cat Oliver in for an emergency. Unfortunately, I had to make the tough decision to put him to sleep. The veterinarian was very kind and compassionate. Thank you so much to the staff.

Our dog suddenly lost her ability to walk so we had to make a very hard decision. I unfortunately didn't get any names, but the staff that met us were incredibly compassionate and understanding. The vet gave us ample time to say our goodbyes and to ensure that we were making the best decision. She took her time with examining our baby and gave her best medical advice. We had such a good experience even though the circumstances were difficult and unfortunate. Thank you for allowing our baby to find peace again.

Waited in the parking lot until we could get our cat assessed. Was told that our cat was not an emergency, and made to feel like we wasted the vets time. I'm sad that this is our only option for after hours care.

We received excellent care for our dog in a very scary situation and were well cared for by all of the staff.

Care was excellent. Drove 45 minutes with a very ill kitty. They were very compassionate as I had to sadly put my baby down. Definitely recommend.

Excellent service. Our dog Jade needed surgery to remove an intestinal obstruction and the team at KRPH was able to take us late on a long weekend, and now Jade is on the mend! Thank you so much for everything.

Emergency vet. Staff and Doctors were great. Called the next day to follow up on my dog's condition. Recommend.

My girl was unable to stand up at all, so I called here for emergency services and when I asked what would be the best way to pick her up and transport her there, she went on about mobile services, so when I asked again how to transport her she said she was a triage nurse and would be ending the conversation, called back and just asked whp i was speaking with and she said she wasnt going to pick a fight with me and hung up again. I don't understand what I did, I wasn't swearing or anything, terrible customer service.
When someones 15 yr old dog is dying i dont understand why you would be like this.
Princess animal hospital has way better customer service, and actually cares. Told me the surgeon was in surgery until 10 but to try to come in for around then and helped with how to move my dog as careful as possible.
Really don't understand what this lady's issue was, but if you don't like your job then leave.