12 January 2024 12:20
I am so lucky to have a wonderful conversation about my Asus gaming laptop.

I really appreciate that this man chosen to lose a business rather than giving wrong advice.

One of the honest Laptops service in KW.

Thank you so much for your time.
21 November 2023 16:57
Quick.timely and reasonable price for a diagnostic and repair. Thanks for getting me back up and running in 24 hours
28 October 2023 0:24
Reasonable price and prompt response and good work. I appreciate his quick fix for my laptop.
25 July 2023 20:03
Expert service delivered in a fast and professional manner. Nate also provided added value by adjusting other components within my PC which had not been set up correctly. Will definitely contact Nate again when I next require computer repair!
09 July 2023 2:42
Was quick to find that my pc had power supply issues. Recommended I purchased myself and installed rather than try to take me for a ride. Good honest work. Was great.
08 July 2023 7:04
Nate built me a gaming PC and it was beautiful. He went above and beyond, and also gave me suggestions on what to do with my setup to make it last longer.
14 June 2023 7:39
I would highly recommend Nate to anyone who asked. We had a brand-new computer that was useless to us and he managed to fix it for us in one day. It was an easy process that was incredibly affordable and just an amazing experience.
16 May 2023 12:54
He was very nice. Didn’t try to convince us to fix our oooooold old laptop which was nice to feel like he wasn’t in it just for the money. 10/10 would recommend
04 May 2023 4:26
Great friendly service. Nate got the required replacement parts in a very short time. I recommend his services for all computer problems.
03 May 2023 14:26
As an owner and creative director of a digital marketing agency, I understand the importance of having a computer that runs smoothly and efficiently. When my computer began to slow down and eventually stopped working, I was worried that I would need to spend a significant amount of money on a new machine. Fortunately, someone I trust recommended Nate from Kitchener Waterloo Computer and Laptop Repair. He was able to resolve my issues by swapping out my mechanical hard drive for a solid state drive, rebuilding my operating system, and backing up my files. The end result was a computer that performed even better than it did when it was new, all at a price that was significantly lower than other laptop repair shops in the area. In fact, I did my research and found that his rates were unmatched by the competition.

Nate's expertise and professionalism were exceptional, and I highly recommend his services to anyone looking for top-notch computer repair services. As a digital marketer, I know firsthand the value of reliable technology, and I'm grateful to have found someone I can trust to keep my business running smoothly. Thank you, Nate, for your outstanding work, and I look forward to referring all of my clients to you for any future computer repair issues.
13 April 2023 5:38
Nate was very professional and offered amazing service. Communication was prompt and friendly. He offered a same day fix and upgraded my computer for a very reasonable price. I would highly recommend Nate for your computer needs.
16 February 2023 18:22
Nate provided me with excellent service. He was courteous and knowledgeable, and quickly fixed the problem. His fees are more than reasonable. I would highly recommend Nate to anyone with computer issues.
06 February 2023 16:54
Great work at a very reasonable price with quick turnaround.
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Updated 2022-Nov-28: Back again with a different computer and an obscure BSOD memory issue. Took the computer the same day I called and had it back to me in less than 24 hours at an extremely fair price. I would give 6 stars, if I could.
25 January 2023 6:43
I consulted Nate on an urgent basis as my laptop had some fan issues and it made loud noises. He had a busy schedule but still agreed to give me appointment to check my laptop. I am a student and I need my laptop for my online classes, assignments and everything. Nate was kind enough to understand my situation and helped me with my situation. He helped replace the laptop fan to the earliest he could. I highly recommend his work.
19 November 2022 21:25
Nate is the real deal. The first time I brought in my laptop that had water damage, rather than charging me unnecessary fees, he was 100% honest and said it wasn’t worth trying to fix. He even recovered my SSD free of charge!

Once I knew he was trustworthy I knew I’d bring anymore broken electronics his way. Most recently, I brought my PC in to be cleaned up. His prices were WAY better than Canada Computers, his turnaround was extremely fast, and he knows what he’s talking about.

He also reached out to me personally days after to make sure everything was running great.

10/10 service, would recommend his services to everybody.
12 November 2022 4:51
Absolutely amazing guy, he’s so friendly and very knowledgeable, and incredibly good pricing for his time, he’s funny and makes you feel like a good customer no matter what, I really really highly recommend Nate for computer work, first time meeting him and felt like I knew him for years. Thanks Nate for getting my PC working without breaking my bank!
09 September 2022 6:08
You want your computer fixed properly by a man who realy knows his stuff, Nate is that man he has forgotten more than we know. He is honest down to earth and stands by his work.
Give him a try; you will not be sorry.
Bill
18 September 2021 2:33
Nate is every bit as good as the internet boasts, if not better. He answered my panicked text at 10: 30pm on a Thursday, when my rig went down, and he responded right away. I was back up and running at my desk all within 38 hours.

I would recommend him to anyone.
18 August 2021 6:00
I still cannot believe how quickly Nate could take in my laptop, diagnose my issue and provide solution options, nevermind how quickly he fixed it! About a 24 hour turnaround from initial contact to getting back my fixed laptop!
Also, incredibly affordable!
Highly recommend!
14 August 2021 21:30
As someone who has gone through a lot of computers, Nate is easily THE BEST repair/tech guy I've come across. Geek Squad quoted me over $1000 to fix my laptop, while Nate repaired it in 20 minutes for $40. True life saver and all around great guy. Thanks so much Nate!
07 August 2021 7:39
Seriously good service. He will diagnose your computer at the door, is super affordable, and straight-forward about what needs to get done.

I moved out of KW and I make the drive when I need to get my computer fixed. If you're looking to get your computer repaired Nate is the best person to go to.
02 August 2021 8:26
My desktop computer wouldn't power up after a power outage. Went to Nate based on stellar reviews. I was able to book an appointment same day in a short time frame. Dropped off my computer and he was able to diagnose the problem before I even got home from dropping off. Not only that, but, was able to get a same day replacement of my power supply for a reasonable price.
30 July 2021 20:48
I can not sing Nate's praises enough!

I had dropped off my computer at a national computer store chain for repairs. When I got told that it would be three days before they did their diagnosis instead of the one that I was told, I started looking around.

Nate texted me back in less than 20 minutes on a Saturday and scheduled for me to drop my PC off with him that afternoon. He diagnosed the issue while I literally stood on his door step, gave me an amazing price for parts and labour, and said I could pick it up the next day.

With such amazing customer service, he has absolutely become my "computer guy" and I'll send everyone I know to him if they ever need computer repairs!
26 July 2021 17:53
Highly recommend, the second time I have had a laptop repaired here. Very knowledgeable and prompt as well as transparent with potential issues and price point. Was able to immediately drop off my laptop within an hour of calling and it was repaired same day!
Excellent service.
03 July 2021 12:00
Super quick. I was actually a bit surprised Nate didn't charge me more. Will absolutely be going to him for all my computer issues going forward. Thanks again!
02 July 2021 17:27
Had a problem with my desktop which I couldn't figure out after a ton of troubleshooting. PC was fixed and running better afterwards. Nothing to complain about.
09 June 2021 10:20
Amazing help by nate. Figured out the issue just by holding the laptop close. Fixed it in 3 hours. Laptop is just as new now:)
Highly recommended
28 May 2021 16:34
My computer was lagging in speed and then one day decided to lock me out! I rely on my computer for work and I contacted Nate and within a day, I had my computer running like brand new! I am still amazed at how much better it is running! Thank you Nate!

Highly recommend to anyone looking for fast and professional service that costs a fraction of replacing for laptop or repairing elsewhere.
28 May 2021 1:56
Nate was very helpful in explaining my problem and very fair in charging for his labor. I'd definitely use again (although of course, I'd prefer not to need to, ha.)
26 May 2021 0:45
Nate recovered data from my HD in my laptop that died. It was a complicated task and he did it over Easter weekend. You can count on this guy. He is better, faster and more reliable than the corporate IT guys I have access to. He could have charged much more for the job done, and didn't. You won't get ripped off or over charged.
Lucky to have Nate in Kitchener and a pleasure to deal with. Thanks Nate!
24 May 2021 14:19
I was having charging issues with my laptop and took it to Kitchener Waterloo Computers. Nate was straightforward and didn't tell me any unnecessary repairs and were more than fair with his pricing. Would definitely take my electronics to him again in the future! Great customer service as well!
13 May 2021 12:01
The owner was professional and upfront about my computer issues. He addressed all my concerns. It was clear to me that he was knowledgable and experienced. Not to mention he was quick. I would recommend his services.
21 April 2021 7:35
Very speedy turn around time. Reasonably priced and extremely helpful 10/10 recommend getting your computer looked at by him!
20 April 2021 1:22
Nate is very professional and really knows his stuff! He helped me with 2 different home computer issues. His turnaround time is remarkable (usually the same day) and his pricing is beyond reasonable! I will definitely be contacting him again should the need arise!

People, don't think twice about who use! This guy is THE BEST!
17 April 2021 16:54
I had an issue with my computer, and within minutes he had responded and came up with a solution. Took maybe 2 hours and I had my computer up and running perfectly.
12 April 2021 7:59
Nate did an excellent and timely repair on my Toshiba laptop at a very honest and competitive rate. He is very knowledgeable and explained everything about the repairs.
06 April 2021 21:21
I had an urgent laptop issue that needed to be fixed asap. I got it fixed from Nate at a very reasonable price within half hour and his way of explaining me the problem and then giving the best advice keeping in mind customers best interest was really great. Will definitely recommend him. Thanks
24 March 2021 20:09
Came here to install a new hard drive, he had it done in 10 minutes and got to take my laptop home right then. Reasonable prices.
11 March 2021 18:19
Nate was very professional and affordable. There were no surprise costs and my computer was ready for pick up the next day just as promised, good as new.
Two thumbs way up!
05 March 2021 12:40
Needed a new ssd installed into my girlfriends gaming laptop, I'm not very good with laptops so I called up Nate. He had me an appointment in the next half hour. I showed up and he told me he would have what I needed done in literally 5 minutes for only 30 dollars. Brilliant, reliable, cheap and most importantly the guy just knows his stuff. 5 stars will be back!
26 February 2021 2:13
My laptop stopped booting up successfully so I sent Nate an email on a Friday to see if it was something he might be able to sort out. He was available to take a look at it next day, so I dropped it off in the morning. He quickly diagnosed the issue on the spot as a worn out hard disk drive and offered me two storage size options of solid state drive replacements, both of which he had on hand. He called me just a few hours later to let me know it was ready to go! My laptop is now booting and operating faster than ever, and I still have all the personal files and documents from my previous drive in a recovery folder that Nate kindly dropped on my Desktop. I thought I was going to have to replace my laptop or at least pay double what I did with Nate on the job. I'm so grateful for how easy and quick Nate made this for me and highly recommend him based on my experience!
10 February 2021 15:07
We had a laptop emergency that was critical for our high school student to have resolved as quickly as possible. We were able to contact Nate at Kitchener Waterloo Computer and Laptop Repair in the afternoon and by the evening the same day the problem was solved and the laptop was back in operation. It was just amazing. Great service, personal attention and incredible value. Thanks again Nate.we will be back!
31 January 2021 8:16
Absolutely fantastic experience! I found my laptop screen broken on Sunday night, in a panic I emailed nate not expecting a response. Not only did he respond but he quoted me and and booked a next day drop off. Turn around of a few days and zero issues! Highly recommend!
03 November 2020 1:00
Nate saved me career today. Dropped off my laptop bright and early with the risks clear that my laptop may not revive. Just a few hours later, Nate calls with good news - Text him now for your laptop needs! Trust me, you won't regret it. On top of it all, he is a genuine professional!
29 October 2020 15:38
I was able to get my computer looked at, assessed and resolved quickly. Nate fixed and provided helpful suggestions. Saved significant cost and time as well. Definitely recommend Nate to others and use him again.
19 October 2020 2:14
Nate is an awesome guy! Even though he could not fix my laptop; he was honest about it and did not charge anything for checking it up. Probably my only complaint would be the given referral to the last resort guy at Franklin, had a bad experience there. But other than that, I will continue visiting Nate for any IT related stuff.
09 September 2020 18:17
Best computer repair experience I’ve ever had! My new computer that I bought from Canada Computers stopped working. Canada Computers was unable to fix the problem even with my extended warranty. Nate on the other hand, was able to fix the problem in two hours at a great rate and on top of that was very hospitable and talked me through the repair process so I understood what was going on. Highly recommended! Thanks Nate!

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