08 May 2023 19:08
Lovely flowers with quick delivery, good communication, and friendly customer service. Can't recommend Ladybug Florist enough for Valentine's Day flowers!
16 April 2023 13:17
This is what you get for their valentines special that was 90+ bucks. This very sad looking package was delivered to my date on the valentines day unfortunately. Do yourself a favor and avoid this florist whose floral designing skills are as good as a wholesaler.
13 April 2023 22:36
Ladybug has been my go-to for all of my loved ones for a long time. They deliver high-quality work on time, very dependably, with fair prices.
13 April 2023 13:28
Ella helped me over the phone and made the ordering process and delivery super easy! I highly recommend.
20 November 2022 20:22
So professional with super cheerful service. They were able to do a same day delivery. I would highly recommend this business.
16 October 2022 3:36
Friendly service and they knocked it out of the park with a last-minute and specific arrangement. Very pleased.
17 September 2022 21:32
Ladybug did the florals for our wedding and they were so amazing to work with! Ella went above and beyond to make sure we got exactly what we wanted and within our budget, and was super communicative throughout. Our sweetheart table arrangement especially. WOW! You'll be in good hands if you go with Ladybug:)
15 August 2022 4:27
Ella did my wedding flowers and they were better than anything I imagined. The care, detail and thoughtfulness that was put into them truly showed! My husband and myself couldn't be happier.
We added a few items and changes a few weeks before the event and she accomadated without any issue. Was a total stress free experience from the beginning to the end.
11 August 2022 15:22
We were beyond thrilled with the flowers for our wedding! Ella was great to work with and made the experience enjoyable!
07 August 2022 20:04
We were over the moon with the flowers for our wedding by the team at Ladybug. Our bouquets, boutonnieres, corsages and the breathtaking arch was everything we could have hoped for! The team at Ladybug spent a lot of time with us, via email, phone and in-person consultation, to ensure they captured our style. We would recommend them for any small or large event!
04 August 2022 3:39
By far and away the best florist in Toronto! Beautiful flowers, wonderful staff, and great service. I won’t get flowers from anywhere else! Ella is amazing!
29 June 2022 5:17
Most excellent customer service and spectacularly beautiful arrangements.
We won't order from anyone else!
18 June 2022 9:56
After I made this review initially and gave 1 star, I was contacted by Mona who was apologetic and made my order right. I appreciate the customer service. I am giving 4 stars now:)

I ordered flowers online for Mother's Day, but they were never delivered. I received an order confirmation via email. Now I haven't been able to get ahold of the florist. My email is unanswered, no response to my voicemail either. I am very surprised because we have ordered from here before and they were fantastic. But this latest order is making me give them only 1 star.: (
16 February 2022 3:39
Customer service and quality of bouquets that are first class. Have placed orders from Australia for delivery in Toronto and Ladybug have been fantastic every time. On the last order, they promptly picked up a mistake I made with the address and sorted it. That's class.
The flowers were for my girlfriend who is recovering from an injury. The bouquet lifted her spirits.
The pictures on the website are good but don't do full justice to the bouquets.
I've bought flowers from other Toronto florists. Ladybug are way ahead of their rivals.
Thanks
28 July 2021 7:55
I order for Mother's day every year. It is hard to order online, so many horror stories. Ladybug has always delivered both on time and with quality. Last time I ordered a hand written card, it never made it, maybe it fell out, who knows but without question, ladybug owned the issue and gave me a credit. Great service, great to support a local business.
28 July 2021 0:00
I ordered 4 flowers with vases for mother's Day: Romantic Mason Jar, Fresh Spring Tulips - mason jar, Lovely Lilies and Raspberry Beret.

I understand it was a very busy day for them, when I came to pick it up I asked which ones the lilies were. They pointed to the flowers that hadn't bloomed and I asked if those were the tulips in which case they laughed and said no those are lilies.

I should have asked him where the tulips were if he said those were lilies but I took their word for it because I knew they were probably stressed already. Few days later the recipient said they bloomed and they were in fact tulips.

Bouquets were smaller than the photos, won't be ordering from them again.
07 July 2021 13:27
My best friend ordered me flowers from Ladybug Florist for my birthday and it is the most stunning arrangement I have ever seen! The quality difference between these flowers and other bouquets is absolutely crazy. The flowers haven’t stopped blooming and becoming even more beautiful since I received them 4 days ago. I was so ecstatic with the arrangement that after I called to thank my friend, I called to thank Ladybug Florist too! Highly recommend for anyone looking to make someone’s day brighter - the delivery made my week!
03 June 2021 3:41
I ordered a very simple arrangement and it arrived looking just as expected. Girlfriend loved them. Only issue was that she lives right down the street from the studio, but the flowers for some reason were delivered at the very very last minute instead of much earlier in the day.
04 May 2021 15:59
Our trusty florist is sourcing and designing gorgeous floral arrangements from an easily-accessible warehouse space in the film studio district. We love this business! Quality rules!
13 April 2021 8:16
Amazing, amazing service and product delivery. I’m currently out of the city and wanted to surprise my girlfriend for Valentine’s. Not only were the selections of flowers beautiful but the customer service is really outstanding! Krista and Manny really came through with a specific request of mine and I can rest easy knowing that I’ve left it in their care. Highly recommended!
07 February 2021 20:09
Decent little shop with nice selection of fresh flowers. Nothing really wrong with this place. Only thing I should mention is pricing is on the higher end. But taking into consideration it's location, I suppose it makes sense. I would revisit when in the area!
26 January 2021 16:11
I ordered a flower baqouet from Sweden. It was delivered to my girlfriend in Toronto in promised time.
Thank you Ladybug!
Thanks for making our day special.
10 January 2021 23:50
I had the pleasure of dealing with Ladybug a year ago when my Sister sent me an Xmas bouquet.

Outstanding customer service!

Spoke to the owner Claire a few hours ago to send my stepmom in Victoria a cheerful arrangement.

Excellent customer service!
03 January 2021 22:57
Ladybug did a same day delivery for me and made the recipient very happy. Excellent customer service!
13 December 2020 17:18
During Covid lockdown our office planned a zoom corporate event for creating our own DIY terrarium with succulents and air plants, and Claire did an AMAZING (!) job putting all this together. She worked with our budget to create custom beach-themed kits and deliver each one to our Canadian team at their homes, even shipping to an employee in another province and going out of her way to ensure it would arrive there in time for our terrarium night.

She suggested including a little variety so each person had a slightly individualized kit while keeping with the beach theme. They included everything required for the terrariums (both succulents and air plants, soil/sand/pebbles, vase) and also a lot of pretty decorative elements (shells, beach-weathered wood, moss, different kinds of rocks and glass beads). She also surprised us with some extra little signs and fences which were super cute! The plants were gorgeous and each item was beautifully and carefully packaged. (The pics below are after I already unwrapped most items)

We can’t thank Ladybug enough for their amazing customer service! Claire was a pleasure to work with, she responded to emails really quickly and was so thoughtful and helpful with suggestions. We couldn’t be happier with our terrarium kits!
08 November 2020 10:43
Amazing experience with Ladybug. Ordered flowers on Thursday for an anniversary on Friday. Everything was smooth, and flowers were delivered timely and looked beautiful. Highly recommend!
19 October 2020 18:11
Received a lovely arrangement for our anniversary. The card was left out so they delivered us a second lovely flower as an apology, which was totally unnecessary but super thoughtful and much appreciated! Amazing customer service.
14 October 2020 9:03
We love Ladybug Florist. They always deliver! Ladybug provided the beautiful flowers for our son and his fiancee's engagement party held 2 years ago. And they just delivered their anniversary flowers. Thanks a million. They are beautiful. Lifelong fans.
09 October 2020 5:26
Ladybug Florists can translate imaginary beauty into floral and greenery reality! Their understanding of bringing visions to life is underrated. Not only are they knowledgeable and resourceful, but Ladybug Florists are artists in their element. A pleasure to communicate with, and timely with deliveries. Ladybug Florists are able to take small cues and present gorgeous floral arrangements!
19 August 2020 16:32
I ordered an arrangement for delivery which had to be cancelled as the recipient wasn't going to be home. Ladybug offered several options, in the end they provided me a full refund, which they didn't have to do. There was no hassle and they were very pleasant in trying to help me. Excellent customer service! I can't wait to order from them again. Thanks Ladybug!
17 August 2020 4:56
Manny and the team at Ladybug Florist are AMAZING! They are friendly, knowledgeable, smart and really, really nice.

They will work with all budgets and all requests and go out of their way to make everyone feel special.

If you can order flowers and support local business, check out Ladybug.their flowers are beautiful and they are all really great people!
06 August 2020 16:58
Ordered an arrangement for my daughter yesterday and they were delivered today. Absolutely beautiful! She loves them. Highly recommend this florist!
23 July 2020 10:55
I had and issue with my Mother’s Day order and I was very impressed with how they handled my complaint and they made everything right for us. Great customer service and they went above and beyond to make sure we were happy

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