Land Rover Hunt Club

Ever since we picked up our LR Defender, we have been extremely pleased with the team, services and responsiveness of the dealership. In particularly, working with Nasir, Alan and Nick have made it very easy to get answers to any inquiry and schedule appointments promptly. Recent one being the installations of the side steppers.

Just leased a new 2024 Range Rover Sport. A big shout out to Stacey and Bijan for making this a smooth transition and really happy with my new vehicle.

Further to my previous comment about the long waited TCU, today I had to drive my Range Rover sport to check an engine light on, and I have to admit that the welcoming of the staff at the service department headed by Edwin Roop Vander Voort, was a heartfelt and very professional one, followed by the general manager Leslie Mise generous hospitality who kindly understood my past review and took the time to explain on how bad the lack of parts are and that I am on the top of his priority list, and he invited me to share the employees Christmas lunch with them while waiting for my car being diagnosed for the engine light on.
Bottom line, regardless if the problem is fixed or not, I can’t help but saying that the hunt club Land Rover managers and team are very courteous and professional trusting that they shall settle my car issue as they promised.

I had an exceptional experience with the team at Land Rover Hunt Club. Luis and Hani were incredibly helpful, answering all my questions. The car delivery was smooth, and the unexpected touch of giving my daughter a stuffed animal was such a thoughtful gesture. Overall, outstanding service that exceeded my expectations!

Bijan was awesome to deal with. Excellent Land Rover dealer, always professional and courteous!

I recently had the pleasure of visiting Land Rover Hunt Club, and I can't say enough about the outstanding experience I had, all thanks to Bijan. From the moment I stepped into the dealership, I was impressed by the professionalism and knowledge that the staff displayed.

Bijan, in particular, went above and beyond to provide me with an abundance of valuable information about the various Land Rover vehicles available. Despite not having made a purchase yet, I left feeling fully equipped to make an informed decision whenever I'm ready.

Bijan's expertise was evident as he patiently answered all of my questions and addressed my concerns. His thorough understanding of the different models, features, and specifications made me feel confident that I was receiving accurate and reliable information. What truly stood out was his genuine interest in helping me find the perfect vehicle for my needs, rather than just making a sale.

Not only did Bijan provide detailed insights into the cars, but he also took the time to explain various financing options and additional services offered by the dealership. His transparent approach and willingness to guide me through the decision-making process were greatly appreciated.

Although I haven't made a purchase yet, my visit to Land Rover Hunt Club and the assistance I received from Bijan have left a lasting impression on me. When I'm ready to take the next step and choose a Land Rover vehicle, I know exactly where I'll be heading, and it's all thanks to the exceptional service provided by Bijan and the team at Land Rover Hunt Club.

If you're in the market for a Land Rover and want personalized, knowledgeable, and genuinely helpful assistance, I highly recommend reaching out to Bijan at Land Rover Hunt Club. You won't be disappointed!

Thank you again, Bijan, for your outstanding service.

Sincerely,
Francesco

Land Rover on Hunt Club has to be one of the best dealerships we have ever worked with. I have bought a FEW new vehicles in my time and they SURPASS any customer service I have ever encountered! From Bijan the Finance professional, Ian the Sales Manager, and ESPECIALLY Stacey the Salesperson, (who by the way, has the cutest New Zealand accent and performed the Haka for us), I am thoroughly impressed with their standards of customer service. Putting people first in any industry today is not like it used to be, BUT they have restored my faith! The day we walked in, we were not exactly dressed to impress as it had been a long day for us, and we were still treated with respect and dignity. I can't say enough about this dealership. THANK YOU Stacy, Bijan, & Ian for putting me in my bucket list vehicle! You ALL are the best!

I was offered a loaner for the day while they squeezed in my installation of summer tires. I grabbed myself a coffee and snacks, and was off quickly. When I came back, my car was washed and vacuumed free of charge.:)

Nothing but amazing things to say about our experience, from the sales manager Ian to Bijan and our product specialist Stacey, and Sam our delivery specialist. The experience for the wife getting her Defender was made very special with the personalized care shown by the staff.
We would definitely recommend Land Rover Hunt Club to everyone.

Land Rover Hunt Club is absolutely outstanding! From arrival at dealership, to service staff was fantastic! Prompt greeting, relaxing private areas to wait and enjoy coffee and snacks. Service was exceptional! Staff was so kind and service staff so informative throughout my wait. Sales staff was there to also greet you and allow you to look at the new and updated models arriving. All staff was welcoming and an absolute pleasure to deal with.

Always a really good experience here. Sam was great and very efficient. The technician did a great job, as well.

Had my Velar serviced last week, Edwin was fantastic. Hats off to Les Mise and all his team. Thank you.
Dominic

You guys ROCK!
Allow me to be specific, this is the first time that I purchase a car under 30 MINUTES. Smooth transaction and very helpful staff made my car purchase experience easy and fast. Jeremy, Sam and Nasir are very knowledgeable and courteous. I walked out happily and appreciate the great and fast customer service.
My son loves the baseball hat, nice touch Jeremy.
Thank you!

Professional. Dedicated. Thoughtful. Good Vibes.

Nhung greeted me & intro'd me to Bruce Clifford 9 months ago.
Bruce listened intently & understood my needs.
He sold me a 23' Range Rover P400.
Nasir explored financing & leasing options (I went with Leasing).
Bijan explained trade-in options & values.no silly offers here.
Ian approved it all.
Edwin, offered office space for me while taking a phone call.
Allen helped me charge my previous car when I ran out of battery
Upon delivery, Sam explained all the features.

I am very happy and I'm sure whoever is reading this will be too once dealing with Mark Motors Group.

10/10

For the second year running, Bijan and Jeremy have made us feel at home throughout the process. We’ve been offered so many espressos and cookies that it’s become a habit … We are truly excited about our upcoming delivery! Unparalleled personalized service is the norm at JLR Hunt Club; try it out! Many thanks to the entire team, in particular Jeremy, Bijan and Nasir, for an outstanding experience!
Safa and Assad.

Bijan Sanei and Ryan Mackey made my experience with my winter tire changeover as simple and as seem less as it could possibly be. Quick, kind and professional service, topped off with competitive pricing. I also found myself debating a new car entirely as I browsed their beautiful showroom. Would highly recommend.

Such a great experience. First time here for service and will be returning moving forward. 5 stars is not high enough for this place. Keep up the great work at creating this environment.

If you are going here then you MUST ask for Jeremy Pepin! He was absolutely amazing to work with. We were treated with the utmost respect and kindness by Jeremy and the entire team. Despite our appearance (a young couple wearing flip flops and shorts; just there to browse), Jeremy gave us his undivided attention, was fully engaged, and even stayed past closing hours with unfading enthusiasm and passion. Thank you Jeremy and the entire team for your time and for making us feel welcomed and not pressured. The cars made us walk in to your dealership but it was your professionalism that convinced us that we will be walking out with one. Thank you!

I purchased a 2022 Range Rover Sport (HSE Dynamic). I worked with David Vaughan, who could not have been any better. He was responsive, knowledgeable, respectful and thoughtful. Plus he was great with my kids. I highly recommend David and his team. I had a very positive and easy experience.

Two weeks ago, my fiancé and I bought our new car, a beautiful Range Rover, We want to thanks Bijan (sales department) he was very very helpful and save us a lot of time trying to get a new car, we are very happy and satisfied with the costumer service at this location (Hunt Club), thank you guys, you all are the best.

Had an overall great experience with Bijan! Car is beautiful and in great condition when I got it. They were very flexible with me and Bijan handled any problems or concerns I had very well. Loving my new Jaaaaag

I just purchased a Defender from Land Rover Hunt Club and Bruce is exceptional. My husband enjoys playing musical cars so we have purchased quite a few cars over the years and he is by far the best person we have had the pleasure of working with. He was friendly, helpful and did not pressure us and followed up a couple days after we picked up the car.
Great experience.

David, Bijan & Sam we’re great to deal with! Awesome customer service. Will visit again for my next vehicle.

Great customer service from start to end. Alan helped us and he knows his job very well. Highly recommend this location. & Alan Renaud fix everything Problem On Time. I will give 10 Stars for customer service

Had a wonderful experience buying a Range Rover at landrover Huntclub. I highly recommend David Vaughan and the huntclub dealership. Very nice people and a great experience. I previously bought a vehicle from the landrover dealership on St. Laurent and had a terrible experience. I highly recommend Huntclub landrover.

Recently we picked up our new 2022 Jaguar XF from Jaguar hunt club and the experience was incredible. The staff were all so nice especially Sam Coogan who was the one who delivered our car. They took extra care to make sure that we understood how to use the car and explained all of the neat features. They even have a program where they will come to your house to explain all of the features again if you forget! If I could give more than 5 stars I would.

Amazing experience here, highly recommend. Bijan the Manager took his time to go over all the details and made sure it was a memorable experience.

Every single time Ive brought my car here, Ive been absolutely pampered by the staff. Best experience I have ever had with a dealership, not a single regret since owning my Jaguar, largely in part to the staff / service at Hunt Club Jaguar.

Just picked up my new to me C63. David and Bijan took great care of me through the entire process. They made buying my vehicle very enjoyable. Will work with them in the future.

Absolutely wonderful experience! I was travelling from Toronto and my check coolant light came on. I went in and they topped me up free of charge! Sara Wiman went out of her way to make sure I was taken care of! The snacks and water were a nice touch as well! Thanks again Sara very much appreciated!

I recently ordered mudflaps for my 2008 LR3. Chad, the parts manager personally made sure they were procured from the UK in a timely manner! I wholeheartedly recommend Hunt Club Land Rover and their parts department.

Loving my new Land Rover. Great experience from entering the front door, to meeting the sales team and service department. Bravo Hunt Club Land Rover!

Where do I begin with this disaster dealings with this dealership.

First off I pre built the 2 land rovers I wanted to save time when I went I to the dealership. I wont use their names to save them some grace. Spoke with one manager who told me I needed to put a 10k deposit (5k each SUV) in which they Wouldn't be available for me for at least 8 months, gave them 2,500 each SUV just to have my name on a piece of paper. Then spoke with a salesman who went over everything which was fine. 5 weeks goes by and hear nothing until I get a email stating the GM wants to go over somethings, Calls and tells me he ran my drivers abstract (without my consent first and foremost) and tells me I own 2 SUV and that he wants to see the ownerships. Proceeds to tell me this is land rover Canada's policy (lie #1) tells me basically that if don't show them that, then i can come pick up my deposit and I'll go elsewhere. So I went in to pick my deposits up and spoke with the 2 managers then they proceed to say that the policy soon will be 25,000 deposit for first yr until bring SUV in for annual check and then receive deposit back. (lie #2 cause it's not policy). Also said that for fear of exporting they will be fined $30,000 from omvic (lie #3, it's not omvic's policy to fine cash amounts)

Needless to say I took my deposit and will never be doing business with land rover/jaguar hunt club ever.

Wasted my money and my time (over a month) for nothing but lies and half truths.

To seal the truth, they don't even have the decency to respond and try to save face. What a joke.

By far the best service I've ever had being at a any dealership! Yes when you come looking for a land rover it's cause it's what ur looking for BUT the staff here is jst wow and that's what sells the vehicle not the vehicle it self. You have to come see Bijan, Jeremy, Paul and Sam! Everyone here is amazing but these are the incredible gentlemen my wife and I had the pleasure of dealing with, big thank you to my man and friend Bijan.we'll be back for our next vehicle when wer ready to trade up and so on for life, Thank you staff.

I started taking my Land Rover LR4 (purchased from a different dealership) to "Land Rover Hunt Club" for service since fall 2021. I am extremely pleased with the level of professionalism and friendliness of the technicians, advisors and sale representatives. My recent visit was last week, and the service advisor "Alan Renaud" did a fabulous job with the required major routine maintenance. The service was completed on time. While servicing, the technicians determined that some parts (which are typically replaced during such routine maintenance) did not require replacement, as my vehicle is in mint condition. I appreciate this kind of honest and candid work. I highly recommend this dealership to any Land Rover or Range Rover owners or potential buyers.

From the time we arrived, the staff were excellent and went out of their way to make us more then comfortable while we waited. Edwin my Service spokesman was so accommodating, it took all my doubts away immediately. Thankyou Hunt Club, excellent job

I phoned Land Rover Hunt club to book an appointment for a Range Rover Evoque for an issue with a rear tail light. I was transferred to Sara Wiman service advisor at Land Rover Hunt club she was incredibly receptive over the phone. I dropped off the Range Rover Evoque the next day for diagnostic. With in a few hours I received a detail diagnostic by email. I followed up with a phone call and she was very upfront and very honest through out the process in explaining to me my options. I felt she provided excellent professional service and I would not hesitate to recommend to anyone requiring services at this dealership. It was an awesome experience I would rate it as a five star.
Peter Kenny

Thank you so much for going above and beyond for our purchase. A special thank you to Jeremy our sales associate who knew what we wanted and was able to deliver especially in this time when vehicles are hard to come by. Will definitely be doing business again when we require another vehicle.

Colin makes you feel at home! Great service and the new text notifications are awesome! A terrific team (and great loaners- just ask my son!)

Unparalleled personalized service is a dream come true at JLR Hunt Club. Sincerest appreciation to the entire team. Safa and Assad.

Purchased my first Range Rover two months ago and received excellent help and service from the staff over Hunt Club location in Ottawa that was much better experience than Toronto and Montreal in my view especially during Covid - no comparison. The experience overall was excellent, smooth and enjoyable, and the best part was picking up my custom vehicle from the service runway. Special thanks to David Vaughan for his help and guidance throughout the process and in introducing me to the vehicle as a first time RR owner. Staff are very very friendly and helpful. Thanks also to Bijan who helped me throughout the process and finalize the deal.

I attended the latest Land Rover reveal last week at the Hunt Club Dealership, and I was very impressed with the overall atmosphere. The new 2023 model is stunning, the food and drinks were delicious, and the staff were very friendly. I was kindly greeted by the lovely receptionist, Sammy and she introduced me to the General Manager, Leslie. It was a very pleasant evening, so I wanted to say thank you!

Mark my words! These guys are the best in town
Many thanks to Bijan and Bruce! One of our best experience dealing with you guys.:)
Keep up the good work

A great experience today at Hunt Club Land Rover, received exceptional care and some wise advice regarding my vehicle. Leslie Mise the general manager is a legend and went above and beyond to help me. Colin in service was great as well, he was sure that my vehicle would be clean and ready to go. Way to go team, a big thank you!

Top notch service from Sara and team.they took the time to explain to me in detail what was happening to my trucks pulleys.kept me up to date frequently on when my radiator would arrive from the UK.gave me a loaner for the weekend when I needed to travel on the weekend. I tip my hat to you.

My truck is running like new.a 2007 LR3.thank you LRHC!

Thank you Bruce and Bijan for Helping us out. I love you both for your Service and how you dealt with us. I appreciate Your small gifts along with my Ride that makes it special. Thank you Bruce for your continuous support in helping me understand all the features and how to take maximum benefits of those. See you guys soon.