This was a consultation appointment with Dr. Uppal regarding an upper wisdom tooth and a low-grade throb/sensation. As I hoped for, we worked as a team to exchange information and to come to a root cause of my problem. Pardon the pun… hehe. Anyways, it was a relaxed atmosphere and I didn’t feel rushed. Dr. Uppal methodically diagnosed the problem as a likely gum issue, where food was catching and irritating the gum. Some testing with cold water to check nerve sensitivity also done, so I think we may be on the right track. Time will tell. Long range plan is to replace the old filling in the wisdom tooth. A good educational appointment.
Cleaning was okay, but left feeling unfinished. Hygienist didn’t even floss between my teeth to see if he had removed all the plaque. Teeth don’t feel smooth like they normally do after a cleaning.
Great staff that work here I am always greeted with a smile and they take real good care of you during your visit! The dentist amazing, gentle and always explain procedures to you I am very happy here and actually not dreading to go to the dentist anymore
Service was excellent. I needed a fractured molar extracted and I was in so much pain. Dr. Rima and Mimi easily extracted my molar as painless as possible. The process was smooth and they made sure I was comfortable. Also checking out was fast and the receptionist, Mary Brown (Mary Brown fried chicken, lol) was hilarious and friendly. She explained the claim process thoroughly and made great recommendations.
I think Paul (hygienist) is great and super knowledgeable. He always has great suggestions and explains things so I clearly understand an issue or proposed service. The clinic is always very clean and reception are very friendly. Two critiques: my appointment was 15 minutes late last visit and secondly, the dentist turn over is crazy. I've been a customer almost since they first opened and don't think I've had the same dentist twice. All were good, but would like to build a relationship and can't because they are gone next visit.
The staff are so friendly and I thoroughly enjoy my time here despite the fact is a dentist office. It really does help to reduce the stress associated with visiting the dentist.
I have had some pretty bad experiences with dentists. But not with Laurantion dental, it’s been a very good experience. At Laurantion they know what they’re doing. Thank you everyone!
Was a walk in and now patient of a 3 years. No regrets only praise. Friendly and knowledgeable staff with the patient in mind. I trust their recommendations and truly appreciate their willingness to find appointments to suit my busy schedule. Thank you team - I appreciate YOU!
Dr. Sun and staff are wonderful! Always so welcoming and accommodating. Dr. Sun always takes the time to make sure I am happy with the results o my dental work. He goes the extra mile.
Paul is the best dental hygienist! Does great work and lets you know what you need to work on without making it seem like a lecture. Friendly and efficient.
Dr. Sun and the ladies at the front desk, I am so happy that my colleague recommended this dental practice. Everyone has been so pleasant. Dr. Sun is so professional and helpful. The procedure he recommended saved me a lot of discomfort and money. English is not my first language and they all try really hard to understand me. This makes me feel really comfortable and welcome.
I am a pacient for 30 years. The people working there are always nice and helpful. I am thankful for Dr Hallam who was my dentist for more than 20 years. And now I am grateful and to thank Dr Sun for always making the time to take me when I needed. Thank you Dr Sun you are the best and the nicest.
My son has had a wonderful experience with Jillian, she was gentle and used child friendly words. Great family friendly environment - would recommend to friends and family
Hello I have been going to Laurentian Dental at Strasburg and Ottawa for over 40 years. The personnel in the office really do excel in all ways. Dr Sun is definitely first class in his practice.along his assistant and professional team II highly recommend Paul. He is an an expert when it comes to cleaning teeth! ! Carol Hagerman Kitchener Ontario
Laurentian Dental Centre has a welcoming professional atmosphere. Paul is especially good hygentist. Have recommended to friends and family and will again.
I have been going here since they opened in this location.many years. Always a good experience. I was seeing Dr. Sun when he was at Fairview Mall.long time ago and continued when he move to this location.
I can't say enough about the way it went, I was so pleased with the results the denturist was just great. I really was a little worried, but the end results I could not be more pleased with. They are just great, I recommend them to anyone. I had been going to Dr. Sun as a dentist for many years, my whole family do he is wonderful. The first one I was not afraid to go to, Thank you for all your help.
Have been a few times this year and each of my appointments have gone flawlessly! Very friendly and methodical staff who treat your mouth with the upmost care. I have never experienced such pain free freezing and filling in my entire life. I highly recommend to anyone looking for a new dentist or happen to be new to the Kitchener area.
I found it intrusive that I am asked to complete the background form every time I have an appointment. I see this as discrimination since I have medical conditions and am mistrusted.
Also, during cleaning I am being chatted up with the purpose to pump me for information. I do not want the dentist office to keep tabs on my life.
I value the way Paul worked at my first cleaning appointment. Did the work and time was not wasted on chit chat. Please, do not ask me about school or what I plan to do in the future. Despite my medical conditions, I enjoy dentist appointments without pleasantries.
In the future, I will no longer engage in small talk.
My cell phone is always off and I rarely turn it on to use it and in the process see if there are messages. I am fine confirming my attendance through the link that is emailed.
I have neglected going to the dentist for years due to poor experiences but decided it was time. Went in to Laurentian Dental and they completely changed my view. The girls up front, the manager, and everyone was very helpful and friendly. They even helped me to understand my insurance coverage. They made me feel comfortable, explained every detail, as well as put together a treatment plan to help me get my teeth to where I want them while working within my insurance coverage. Will definitely continue going here.
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