Laurier Optical

I am so grateful to have found this place! Wafae was fantastic: Amazing service, great prices, and high quality products! Highly recommend!

I had today a wonderful and enjoyable experience from start to finish, the service was exceptional! Wafaa was amazing.very kind, and she listened patiently to understand my needs and provided me with the help and the professional advice that I was looking for to choose my frame. I can't thank her enough! I'm highly impressed and satisfied with the service, and I will definitely recommend this location to all my friends and family!

Wafa was quite knowledgeable when helping me purchase new glasses. Great service, even though working around renovations.

My mother and I went here for glasses today and we were helped by Wafaa (hope I’m spelling that right!) she was incredibly helpful, efficient, and kind. I loved her method of helping me choose a frame and how well she made sure it fit me. I’ve never had someone be so throughout before. I often an overwhelmed by all the options and she helped me through the whole process so well. I would recommend going here and having her from start to finish.

I went to do my eye test and get a specs, I was helped by Wafaa. She was very kind, sweet and very helpful. She helped me with selecting the right design and size that suits me. I am perfectly pleased that i choose to go Laurier Optical. Everyone there was very friendly and had sweet smile and gesture.

Nice employee working at laurier optical, my problem was solved by the Manager Nishi Singh, i strongly recommend everyone to go this store.

Ranjit is the best. It was my first time ever buying prescription glasses in Canada and she made it so easy. She helped me with choosing my glasses and answered all my questions.
Very satisfied with the customer service.

Ranjit provided amazing service, so friendly, polite and knowledgeable.
The store had a great choice and was well laid out despite renovations. This was the 3rd store I went to and I will definitely stick with Laurier Optical for all future needs.

Happy with the experience of eye testing, selecting the glasses and placing the order. Dr Singh is professional, Wafaa was patient and helpful too. Will visit again

Went in for a pair of glasses. Wafua really took the time to help me with this and really explained in detail what lenses would work for my glasses.no up sell, no bs. Just great customer service

Friendly and knowledgeable staff. Very quick to purchase and extremely happy with the outcome.

Ranjit was very patient and helpful in selecting the perfect pair of glasses for my tastes and face shape. Highly recommend the Kanata location.

Vee and the team were excellent when it came to selecting the perfect frame and lens type for mine and my husband's glasses. We appreciated how thorough the team were and the time and care that Vee took to go through all options.

Great service, staff was very friendly and accomodating. Went there for an eye exam and it was very quick.

Anastacia, ranjit, dr. Mansour are best staff. As a customer, l really recommended this place are really awesome for all prescription glasses and great customer service.

In a nutshell, I wouldn’t go anywhere else now for anything vision related. I purchased reading glasses and sunglasses, both of which are absolutely spot on. They are very professional whilst at the same time, very personable. Brilliant!

The staff were really helpful, and recommended several pairs, two of which I decided on, and since have had numerous comments on how great they look on me from colleagues and friends.

Very pleasant experience. Staff was friendly and professional. Glasses came in much quicker than anticipated.

The service in this place is absolute first class. Very thorough eye test and and super helpful and friendly staff. The range of frames on offer is amazing too.

Fantastic experience! Staff were attentive, helpful and very communicative via email and phone. My first experience of buying glasses, would definitely recommend.

From the moment I walked in I felt welcomed.   I was greeted nicely by all of the staff. The doctor and the staff were very professional and personable. The doctor took the time to make sure that I understood everything and was very thorough.   After my exam, the staff took the time to help me pick out new glasses and case.   I would definitely recommend this location for your future vision needs.

Not great. I just needed an adjustment, and the first thing I'm told is they take no responsibility for any breakage. No real proper greeting, just.that. I should have left then and there. Thankfully, nothing broke, but now they're so overly bent the case can hardly close! It's my fault for not triple checking, but come on. I'm not going back to get it fixed; I'm going somewhere else, which will now take more time and money. Which infuriates me, as I left to get this done during the work day! They weren't rude, just.it wasn't a good experience.

All the members of staff were helpful, friendly and professional throughout. The doctor was very thorough and happy to take his time to talk me through all of the details, ensuring I understood every step. All of the equipment was top tier. The dispensing optician was helpful and knowledgeable too, and helped me feel confident in my choice of frames.

Went for my first eye test since childhood, and was extremely happy with the level of service I received.

I bought some new frames and lenses from here in November last year. I've got quite a high, unique prescription so I often find myself waiting a frustratingly long time for my new lenses to be ready, but with these lenses it was a nice quick turnaround; they also managed to get the lenses to a nice thinness, which helped reduce the bug-eyed effect I've always been self-conscious of.

Excellent service start to finish. First pair of glasses from here, and the quality is excellent of the frames and lenses - seem to be much higher quality than previous pair from another glasses shop.

The sales associate helped me and did an outstanding job, fantastic work and very sweet. Great customer service also from the phone receptionists working in the exam area.

All the team here were brilliant. From eye test to picking new glasses the girls were so friendly and helpful. Could not fault them. Thank you. My reading glasses are arriving today and they were ordered on Monday. Great service.

If you get an eye test there they don't give you the measurement of distance between eyes need to order glasses from online and they basically try and force you to buy glasses there. Horrible experience.

We are always in and out and every single person in there is helpful and extremely nice. It is a breath of fresh air to go somewhere and deal with kind people these days!

Couldn’t rate this clinic highly enough. Best quality, great service and beautiful designs. The staff are always so friendly and couldn’t do more for you. Personally I only ever purchase my glasses from here and that’s the way it’s going to stay. Thank you for all my lovely glasses and keeping me stylish:)

This store was fabulous! I love my glasses! The person helping me was very informative and patient while I tried on glasses.

Excellent company with great-looking and top-quality glasses. I've bought opticals and sunglasses here, and they've both been great.   The staff are extremely friendly and knowledgeable too.

I have been using this vision centre with the same staff for 5 years now.   They are highly skilled. I have been getting glasses for the entire family (5 people) each year from this location.   Staff are always very friendly no matter how busy. Thank you

I did not get my eye exam here, but I will from now on. (I’m new to the area). From the moment I walked through the doors of the (extremely clean) store, the staff was not only professional and friendly but showed great knowledge of the eyeglass selection available. Thank you! I guarantee you have my business from here on out. I highly recommend!

We came in here to get glasses and the associate helped us so much the nicest and helpful people ever who know how to do their job. The store is very clean and the customer service is 10/10.

Went to this store for the first time this week after wanting to go for a while. People there are great. I usually take forever deciding but their first recommendation was the winner. Even my roommate couldn’t believe how quickly I made the decision. Most of the time I wear my contacts but now I might wear my glasses more.

I was visiting family from out of town with my girlfriend and she ran out of contacts and needed to get some testers to make the drive home. They went above and beyond to get contacts that would work for her and was extremely friendly. Highly professional and clean!

I came to this clinic to get my first eye exam in a while and the optometrist seemed to rush the entire appointment and ended up giving me the wrong prescription. In the recheck he told me I should go back to my old prescription and my vision is still blurry after getting my lenses replaced. The staff were friendly but because of the doctor, I will not come into this place again.

I had a great experience with Dr. Singh. He was friendly and professional. Explained everything I needed to know in a timely way. Front staff are very polite and friendly. I’ll be coming back for all my eye exams.