14 October 2023 8:07
What a great experience working with Michael, Avtar, Ashley and the tradesmen. Thank you for taking our basement ideas and creating a space we’ll enjoy for years to come.

Our project finished on time and within 10% of the original estimate. We are very happy with the project.

Michael and Ashley listened to our ideas, shared their own ideas and experiences and helped us navigate the layout of the basement. Michael’s estimate included high quality products for flooring, tiles, vanities, pot lights and faucets. For instance we were able to pick any 12x24 tile for the bathroom or any 26” vanity. Wow! This meant we could focus on the options (and there were many!) instead of always trying to balance budget.

Before signing on with LevelUp, we visited their design center where we saw options that were included in our quote and Ashley spent nearly 2 hours with us to explain our package and clarify our questions. Of course there were many upgrade options too but we felt we didn’t have to. After our visit, we had a very good idea of how our basement can look and what our budget limits will be.

Once the project started, our main contacts were Avtar and Michael. Avtar visited our house twice a week to check on progress and checked on us. We had a direct line with Avtar and he’d answer our calls within a few rings. We felt he was always around and he would listen and action any of our asks.

We received our schedule with different tradesmen visiting us for various tasks. They all came on time, friendly, courteous and clean. Each team would clean up after their part is done and the trash would be removed from our house on a weekly basis to prevent trash build up in our garage. Our property, including the basement, the hallways and the garage was always kept tidy and clean. Everyone respected our privacy and took care to keep us in the loop.

Our project finished one day AHEAD of schedule!

Once floor covers were removed, we found a few defects on the floor and stairs from all the foot traffic. The tradesmen showed up as a team (4 people!) and fixed the issues within couple of hours. These damages are bound to happen so I was less concerned by them. However, I’m incredibly impressed how quickly it was fixed and the care they put to make it look perfect. Michael and his team worked hard to make our project exceptional with great customer service. This is one of those examples.

Overall, we are very happy and thankful that we chose LevelUp for our project. We are looking forward to using our basement for years to come.

Thank you everyone. You are all AMAZING!
29 September 2023 23:17
From the moment Michael walked in and gave us a complete and professional quote for our basement renovation we knew he was our guy. He created a schedule that we thought was ambitious but he kept us to it. His team from designers, framers, plumbers, drywallers…. Exceptional. He saw things that didn’t meet his standards and fixed them before we noticed. Naturally there were bumps along the way and lots of questions, he was ALWAYS accessible and responsive. Sometimes $&! @ happens, it was remedied immediately. (And even when I changed my mind on something, he thoroughly explained the impact on cost and timing). We are absolutely thrilled with our basement. We highly recommend Michael and his highly competent and professional crew!
21 August 2023 3:26
Michael, Ashley and the whole crew at LevelUp did a fantastic job. The basement looked picture perfect when finished.

Everything was completed on time, and on budget, as per the schedule provided at the beginning. Not a day, nor a dollar, extra.

The company removed all the construction waste and left the place (basement, yard and garage) very neat, so we could use the space right from the day the work was completed.

I would definitely recommend them.
17 August 2023 2:21
Level up did a great job on our basement project! They were very professional, and completed the project in time! The project manager (Avtar) assigned was very responsive and explained the details! The owner is very nice too, he understood our requirements and gave us the details. Starting from meeting with designer to explaining the payment structure and helping us with choosing materials. We are very happy with overall service. Thank you @ level up group and Michael
04 June 2023 17:44
We are very satisfied with the work provided by Level up group consulting. They were very professional. The schedule provided was strictly followed for the most part. The workers were all skilled and experts on the field. We liked that they have an in-house designer who worked with us and put our ideas to life. Michael was very easy to deal with. Overall, the entire process was seamless. Highly recommend Level up group consulting for all your construction projects.
04 June 2023 2:08
Just writing a review on this company after servicing one of their renovation homes.

I am a Duct Cleaner, War Veteran and proud father. After arriving to one of Level Ups post renovation homes to clean the system for them. I informed them that when contractors were doing the renovations they forgot to turn the system off during sanding thus causing high amounts of construction micro dust to be absorbed by the system.

Usually not an issue and can be resolved by an additional $60 to the service to remedy the mistake. Viktoria one of the owners / worker was not even willing to pay $60 to fix the mistake the company itself created.

Finally I told Viktoria and the owner of the company I would not perform a clean that leaves dust behind. This unfair to your customer you promised a FREE Duct Cleaning too.

In spite they smeared our company because they had to pay an additional $60 to have cleaned to avoid us cancelling.

JUST THOUGHT YOU SHOULD KNOW THE MENTALITY OF THIS COMPANY AND HOW IT INTERACTS WITHIN THE COMMUNITY IT SERVICES.
22 May 2023 6:27
We cannot say enough positive things about Level Up Renovations! We have undergone several renovations in the past (with different companies/contractors) and have never had such a seamless, pleasant and stress-free experience from start to finish!

From our first consultation meeting with Michael (the owner), we felt we could trust him. He was knowledgeable, friendly, professional and we could tell fairly quickly that doing this job was his passion. This all held true for the entire reno process! We needed to make our unfinished basement into a living space for my mom (one bedroom, a 4-piece bathroom, a kitchen and convert our crawl space into a finished storage area). Michael gave us tips, advice and suggestions that were clever and innovative. Cost wise, Level Up definitely wasn't the cheapest but also wasn't the most expensive. Everything was reasonably priced - by the end of the project, we felt that the price was justified based on the excellent quality of the work, the rare stress-free reno experience and the efficiency of the company in dealing with any small or large issues that inevitably always occur with any major reno such as this one. Michael always went out of his way to make us happy, no matter how strange our requests were or how it inconvenienced him.

Once we signed with Level Up, we met with their lovely designer, Ashley and picked out finishings in a showroom. It was a completely seamless process! She even sent us 3D renderings of what our space would look like with the finishes we selected. Very professional!

The project started the first week of January 2023. We were always given the schedule a week or so in advance so we could keep track of what work was to be completed that week; they were quite punctual too! And garbage was taken out regularly as needed. Avtar was assigned as our supervisor for the project (although Michael was still heavily involved throughout). Avtar was quick and efficient anytime we had questions or concerns. EVERY SINGLE tradesperson that worked on our project was extremely polite, friendly, knowledgeable, had incredible craftsmanship, and was beyond patient with us when we were being indescisive! I can't emphasize enough how important this was in making this reno as stress-free as possible! We also noticed how clean everyone was! Everything was covered at the start of the project (stairs, hallway, carpets, entryways, etc) and everything was tidied up at the end of each day. Our main floor powder room was used respectfully (we've had many tradespeople in the past who have used our bathrooms in our home as if they're public toilets). Additionally, everyone was very accommodating to us because we have a preschool aged daughter and were living at home throughout the renos (i.e. Loud equipment was not used after her bedtime, etc). We were very impressed with who Michael had selected to work at Level Up! Each employee truly reflects the values of Level Up.

The project wrapped up the last week of February 2023, being only 1 week delayed (also quite impressive!) from when Michael had originally given us a quote and estimated timeline. The delay was due to a kitchen cabinet installation error (we want to clarify that this was caused by some miscommunication in the location of the cabinets and NOT due to poor craftsmanship) for which Michael immediately took full responsibility and resolved the issue with lightening speed while simultaneously never compromising on the quality of workmanship!

Overall, although we had hiccups in this project as one would expect with any major reno, it was the professionalism and timeliness in which the issues were taken care of that really sets this company apart! This is hands-down the company you'll want to trust with your reno needs!
30 April 2023 9:28
I had an exceptional experience working with Level Up Consulting Group for my home renovation project. The owner, Michael Nash, was a true professional who was honest, courteous, and transparent from the start to finish of the project. Michael provided expert advice and was always upfront about what could and could not be done within my budget, which was very much appreciated.

What truly impressed me was the quality of the trades workers that Michael employed for the project. They were highly skilled and meticulous in completing their tasks, and always kept the worksite clean and organized. Their attention to detail was evident in the finished product, which exceeded my expectations.

Michael was also always available to respond to any inquiries I had, no matter the time of day or even holidays. This level of commitment to customer service is truly commendable and sets Level Up Consulting Group apart from other home renovation companies.

Overall, I would highly recommend Level Up Consulting Group to anyone looking for a professional and honest home renovation company. Michael Nash and his team will work tirelessly to ensure your project is completed to the highest standards, within your budget, and with exceptional customer service along the way.
14 April 2023 3:39
We hired Level Up to finish our basement. They were professional, on schedule, on budget and their communication was excellent throughout.

Michael provided a clear schedule of what would be done each day and the while project went exactly as scheduled. Whenever we had a question or concern, Michael and Avtar were both quick to reply and made the whole process very easy.

We had two minor issues after the work was completed and paid for, Micheal replied to me promptly and the two problems were fixed within a few days. What more could you ask for?

Highly recommended!
01 April 2023 12:00
Michael and the Level Up Team did a basement renovation for me and the experience was great. From the first phone call and site meeting, Michael took the time to explain the entire process from demolition to final completion and clean up.
At he design stage, Ashley provided guidance in bringing your ideas to reality, very patient and always replied to emails. She sourced the best materials and went the extra mile to ensure i was pleased with my choice of finish products.
I have to say I was satisfied with the workers and the end product that Level Up Basement Group delivered, good service, quality workmanship and made me a happy customer, no stress doing business with them.
24 March 2023 23:35
Level Up Group recently constructed a legal basement apartment in my house. From start to finish, my experience with Level Up was nothing short of exceptional.

Michael and his team were incredibly professional, knowledgeable, and attentive to detail throughout the entire process. The work involved creating an exterior entrance, completing architecture drawings, interior design consultations, and the construction of a two bedroom basement apartment. Each step of the way, Michael kept me informed and provided valuable input to ensure that the project was completed to my satisfaction.

The quality of workmanship was outstanding, and the finished basement apartment exceeded my expectations. The attention to detail was evident in every aspect of the project, from the layout to the finishes.

One thing that stood out to me about Level Up was their commitment to customer satisfaction and organization. All the employees that completed work were very professional. They were always available to answer my questions and address any concerns that arose during the construction process. They went above and beyond to ensure that I was happy with the finished product.

Overall, I would highly recommend Level Up and Michael to anyone looking for a top construction company. Their professionalism and attention to detail make them an excellent choice for any home renovation or construction project.
27 November 2022 10:26
We recently bought a property that needed major updates on the main floor and complete renovation of the basement. We wanted to be compliant to the city’s building, renovation, and zoning requirements. As such, we were very particular that whoever we engaged for the contract has the capability and experience in delivering what is required while at the same time be able to ensure compliance.

After doing extensive research and receiving quotes from several contractors (some of whom we have already dealt with in the past), we decided to engage Level Up Consulting Group. From the very first meeting with Michael (owner), we felt comfortable even though we had no prior relationship. He was very transparent, giving us a detailed quote with several options, and guiding us through the pros and cons of each. This enabled us to decide on the best option that will meet our requirements and budget. He formalized the quote with a contract protecting our mutual interests, set reasonable timelines, and assured us of the quality delivery that his company is proud of.

Then came the exciting part, meeting and discussing with the Engineer (for the building plans/permits) and the Designer for the interior plans/design). Both were very professional and knowledgeable. They were instrumental in translating our vision into actual plans and design documents that passed the city’s
approval and paved the way for start of the work.

Michael’s construction crew worked efficiently and knew their craft. Each job process seamlessly transitioned to the next until the entire project was completed. As with any construction project, there were some minor hiccups along the way, but Michael managed our expectations well in the process and ensured issues were addressed to our satisfaction.

One thing that stands out with Michael, aside from his expert project management and solid company reputation of providing quality service, is his trustworthiness. He is truly a man of his word, a man of integrity. We were glad we found him.
12 October 2022 17:58
Michael and team were very professional and transparent from initial quote to job completion. Prices were fair considering market conditions and they stuck to what pricing was quoted with no changes/surprises during the project. Michael guided us on where we should spend more and opportunities to cut back where not required. Michael never said No to any requests/changes throughout the project and also quoted fairly for any additional work that was requested. The teams work ethic was very professional and completed the job to full satisfaction. We would definitely use Level Up again for other renovations and highly recommend them.
31 May 2022 22:59
Basement Finishing From A to Z.
From the start to finish work was performed by professionals that new what they were doing,
Very considerate and polite group of professionals, they have exceeded my expectations in all areas such as materials and labor.
Timeline to complete the project was 29 days which they completed in 27.
Price of the project was very competitive as I did the leg work.
My recommendation and advice is save yourself time and headache and trust this company as they have the knowledge, the ability and expertise to satisfy your needs,
Try them you won't be sorry, they'll surprise you as I was.
In closing I like to thank Michael (Owner and Project Manager). Ashley (Designer) and the wonderful Crew.
10 October 2021 10:26
Our family was looking for some additional living space but wanted a consulting partner that would manage the entire job providing us peace of mind. Michael and Levelup were able to fill this role and allow our family to continue operating within our busy schedules. From the beginning of our engagement, Michael provided excellent communication through email, phone or text, making himself available whenever we had inquiries. The overall project management was excellent. The thing that impressed me the most was the fact every milestone Levelup had scheduled in their initial project plan, either was delivered on time or ahead of schedule. Having experienced timing issues with other contractors, this was a breath of fresh air. Overall the experience was fantastic. From the initial meeting, design sessions and eventual construction, Michael and his team were a pleasure to deal with. Everyone of our friends and family that sees our new basement has been blown away with the quality of the work. Looking forward to creating new memories in our new space.
01 October 2021 10:46
Level Up was the most professional contractor I have ever worked with. Seriously, they are cutting edge when it comes to setting a new standard for contractor professionalism. Their team was friendly and did an amazing amount of work to make this a stress free experience for me. Their cost was right on target with their estimate and the quality of work was awesome. Even other contractors commented on it! Would definitely recommend and use again.
17 September 2021 20:09
When we decided to do basement renovation one of the recommended contractors by our friends was Michael - owner of the Level Up group. Initially we wanted to do just a cosmetic repair, but Michael after observing of our basement persuaded us fortunately that we need to do complete demolition and remodeling of it: he showed us mold in several places and ensure that inside the walls there are much more. So the whole project was much bigger than we planned but it was definitely worth it, and we are very grateful to Michael, that he was so conscious and professional. Regarding the process itself: we were amazed how precisely work was organized and performed. Every week Michael sent us daily schedule for the next week operations, and they were done exactly at this day. Every work was done with different crew - professionals in this same job, and not just universal handymen. Everything was done with high quality and we practically did not have any complaints. Moreover all the crews were very polite, considerate, and tried to minimize interruption to our life (most of us worked from home at this time). The final result is amazing - it is impossible to recognize in this beautiful unit our old basement. Thank you Michael and all crew - we will definitely recommend you to all our friends!
04 August 2021 9:00
We needed more space in our busy household & decided that finishing the basement would be our best option. We received a couple of quotes and ultimately decided on Level Up Group Consulting for 2 reasons—the time frame (20 days from start of project) and access to a professional designer to help us design our space (included in the cost!)
What we received was beyond what we could have imagined the space to be! It’s gorgeous and functional & meets all of our desires for the space.
Michael and his team provided an exceptional experience for our first ever home renovation project. Michael was available to answer our questions throughout the project & provided weekly schedules so we knew exactly who was arriving on each day and what work would be completed daily. From the first moment of meeting with the designers who listened to our ideas & helped bring them to life; to the quality of the workmanship which is unparalleled; to the workers who were professional and respectful—the experience was beyond what we could have imagined. Our project was completed on time and on budget!
Thank you Michael and Level Up Group! We love our new space!
16 June 2021 7:41
Michael and his team did a great job remodeling our washroom. We had a pleasant and stress free experience working with them. We hope to do our basement too in future. I can happily recommend this company as they are reliable, trustworthy and professional.
08 March 2021 6:28
I hired Level Up Group Consulting for a bathroom renovation. The reasons that I chose Level Up over their competition are as follows:

- They quoted me a reasonable price with the promise that there will be no additional charges unless I decided to upgrade.
Whereas most other companies will give you a quote and then work in excuses to raise the price.

- I got a good vibe from the initial consultation. Michael was very passionate about providing quality service to his customers and it was evident by his demeanor that he loves what he does. Michael was always available to answer my questions and concerns and made it his priority to make sure that I was happy with the results. He never went back on his word and always delivered on his promises. He was a delight to work with and made the renovation process enjoyable and easy.

- Another perk of working with Level Up is the free Interior Designer. Mila designed the layout of the bathroom and help me decide on the appropriate tiles, fixtures, paint, etc. Having a professional designer's guidance was invaluable.

All in all, I found this company to be reliable, trustworthy, and cost efficient (they supply quality results at a competitive price). I highly recommend Level Up Group Consulting.
05 March 2021 13:34
I worked with Michael and the level of service and care he showed me, my family and my house while managing our project was top-notch.

We continue to keep in touch and he has offered me general advice on home projects (and life projects!) and I trust his opinion.

I would definitely recommend you reach out to Michael at Level Up Group and see for yourself! Happy to share my experience if you'd like to contact me directly.
03 March 2021 17:03
We hired Mike and the Level up team for a basement refinish after some water damage. He was very responsive and transparent with everything that was happening with the project. I was updated every step of the way. He took over dealing with the town and booking inspections etc. The overall experience was great. The end result looks great and we would definitely use them again for other projects in the future.
20 February 2021 12:41
I am so thankful that I found Michael and his team. I had the best service I was dreaming about. I wanted to renovate my basement for years, but could not find people with whom I would feel safe to do it. Michael and his team did amazing job, they are professionals and do qualified work. I am really happy now, thanks again to LEVEL UP! I will definitely recommend your company to all my relatives and friends.
Stay Safe.
13 February 2021 19:12
We're so glad we found Michael and his team to renovate our bathroom. It was a full gut job, including moving of plumbing and HVAC, and Level Up Group was the only contractor we met with that we felt confident would respect our needs for the space and make our vision come to life. From design to completion Michael was responsive and his team was thorough. Any time we had questions or concerns we knew they would be addressed promptly. We finished on time and on budget and could not be happier with the end result!
10 February 2021 16:53
Excellent service with a keen attention to detail. During Covid, this team did their upmost to make us feel safe. The craftsmanship is fabulous. But most imporantly, this team is HONEST. I highly recommend Level Up Group!
09 February 2021 16:39
Our master bathroom urgently needed renovation (previous owners had not maintained house well, and there was moldy smell we could not eliminate). We talked to several different contractors including Level Up Group Consulting. Level Up was a bit more expensive, but they had a two (!) year warranty and we were more impressed by the pictures of their previous work and discussions, so we went with them.

We were quite happy with the final result. Work was done on schedule (very minimal delays) and cost estimates were on track (ended up adding work beyond initial quote, but prices for these additions were reasonable). There was some very tricky work (e.g. Lots of plumbing had to move, like submerging pipe, moving toilet over, switching shower side) but this was all done very well. We're also very happy that the source of mold was found and eliminated. Other highlights are their tiling work (both shower and floor), tricky plumbing work (which enabled larger vanity, etc), glass shower door and wall, and electrical work. Some nice additions were included that I hadn't expected: cleaning service afterwards, thorough patching and painting of minor scrapes in hallway from moving in materials, new furniture, etc. All in all, we definitely got much better results than my parents (who also redid their bathroom recently).
30 January 2021 1:10
Michael and his team gutted and installed a new kitchen in our newly purchased condo. As with any renovation, there were glitches, but he dealt with them quickly and efficiently. We are very happy with the end result and would recommend him, and his team for your next renovation project.
23 January 2021 9:16
We hired level up basement to do our basement this fall. We wanted something that was classy, modern and gave a clean appeal. This was an extension to our existing modern home and we wanted the theme to continue throughout. Michael and his team understood our vision and made it a reality. The design process was outstanding. They showed us how the basement will look in a 3-D design, a very collaborative process and our ideas were considered and where we went wrong they were not shy to give us the right advice.
And, that’s what we were looking for because we’re not the contractors and we wanted a team that knows how to make a vision come through in a timely manner. We’re so glad we went to home stars and found them. It was a scary decision as we had heard of horror stories, but Michael Nash and his team did a stellar job of delivering on time, with high quality standards and kept us always in the loop with regular communication throughout. The stone accent wall, and the state of the art theatre was designed by Michael and we are thrilled with the space and are getting raving reviews from family and friends. Thank you team, and we’d highly recommend them for their knowledge, professionalism and quality.
16 January 2021 18:43
My washroom was decrepit and badly in need of a renovation. With Michael and Ludmilla's help a new one was designed and built to my total satisfaction. Level Up Group has my complete confidence in recommending them to others regardless of the project size or type.
It was a smooth, worry-free experience.
16 January 2021 2:05
Excellent workmanship. Each team of workers were very efficient. End product was remarkable. Michael was very helpful with his suggestions. He supplied a written contract before reno started so there never was a problem or conflict of what was expected. Job timeline was adherred to and the end result was beyond words, but the smile on my face is worth a thousand words.
23 December 2020 4:26
We had an absolutely amazing experience working with Michael on our full basement reno project! The project included full basement and laundry room reconstruction and the results exceeded all our expectations! The new space was meant for business purposes so it was very important for it to be done certain way and the designer worked with us on every detail. It’s not our first renovation by far but this is literally the first time when everything we were promised during the sale pitch was delivered: from meeting every deadline in the schedule to setting everything perfectly to the last knob. I can’t stress enough how detail oriented and professional Michael and his team are, not only they kept a keen eye on every step of the progress but we also felt encouraged to share even the slightest concern or requests to make sure the job was done perfectly. We will definitely be coming back to LevelUp for all our renovation needs and I will be highly recommending them to everyone we know! Thank you again for all your hard work ️

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