Liberty Dental is the best. The staff is very friendly and caring. Dr Balenko looked after me when I broke a molar. He was very gentle and answered all my questions. Jessica and Lindsay looked after me when I went in for a cleaning recently and were great.
By far the BEST dental clinic I have ever been to! A huge thank you to everyone at the clinic! I wish you all the Best Christmas ever, with happyness and health for the new year!
Great time management; my appointment was on time and the whole cleaning was done pretty quick too. Wonderful staff, always smiling and greeting people well. They make the visits so homey!
We love this dentist! The staff all around is amazing from the receptionists to the dental hygienists to the dentists. They are amazing with my three kids and it’s always feels very friendly and at home. They are great at accommodating different schedules or the odd emergency, very attentive and listen to all your concerns.
I was in tremendous pain due to a wisdom tooth that needed to be extracted. After calling all dentistries (including my own dentist) in Peterborough and surrounding areas got me no where, I ended up calling Liberty Dental for an emergency extraction, and out of the 9 dental offices I tried, Liberty Dental was the only office that tried to help me.
They had booked me in the same day and the extraction was performed by Dr. Matt Balenko, who was exceptionally gentle, very informative, and well prepared for my last minute appointment. I can’t thank them enough, and a big thank you to Janice at the front who made sure I did not go unanswered. So much gratitude for this awesome team, I cannot thank them enough for their efforts to make this happen as soon as possible for me. Thanks so much everyone!
I have been patient of Dr. Belenko for about six years now. Dr. Belenko's knowledge, precision and ability to explain procedures he performs is exemplary. All personnel working in Liberty Dental Centre is very polite and professional. I would highly recommend this clinic to everybody.
I found you dentist very professional offered options and did a great job from there he freezing to the he one of the best I have ever gone to and I guarantee I’m coming back thankyou
I recently visited this dental clinic and I must say I am thoroughly impressed with the level of care and professionalism I received. From the moment I walked in, the staff was friendly and welcoming. The waiting room was clean and comfortable.
During my examination, the dentist was patient, thorough and took the time to explain every step of the process to me. I felt at ease and confident in their abilities. The equipment and facilities were modern and well-maintained, which further enhanced my experience.
The dental hygienist who performed my cleaning was gentle yet thorough. Overall, I highly recommend this dental clinic to anyone looking for quality dental care. They truly go above and beyond to ensure their patients are comfortable, informed, and satisfied with their service.
Will continue being with Liberty Dental for as long as I can. Very happy with the work Dr. Balenko has done, he made me feel at ease and explains what he's doing every step of the way. Top notch dental office with friendly staff.
They are always friendly and helpful with the insurance claims. They always make me feel at ease knowing I am terrified of dentists. I highly recommend Liberty Dental!
I’ve been going to this dentist for years! My partner switched to this dental office due to the amazing job that they always do and the super friendly staff! My teeth always look and feel great after leaving Liberty Dental!
Brought my toddler here, they were so patient and made it enjoyable for her. It was her first dentist appointment and it did not disappoint, Jessica was super great at explaining and showing her the tools they would be using.
First time at Liberty Dental with my son.our experience considering the matter of a few teeth extraction went without a doubt perfectly. DR. Balenko and the whole office vibes were knowledgeable and confident. My son is looking forward to his next visit next month.
I have always been very afraid to go to the dentist. I am not the most cooperative patient yet Karl and his staff are so good that I gladly go to my appointments. They are excellent dental care specialists. Donna Oates
Recently I had my appointment at liberty dental and had the pleasure of having Taylor as my hygienist. She is an excellent hygienist who makes the experience less stressful. I highly recommend this business for your dental needs.
Liberty Dental is an amazing dental office. They deeply care about their clients and they provide the best care I have ever had. Thank you Liberty Dental
Great experience with my 3 year Olds first time at the dentist. They were very patient and understanding. They were quick and helped him feel comfortable, would definitely recommend!
Great dental clinic- friendly staff from receptionists to hygienists to dentists with great senses of humour and customer service. Very efficient with the reminder of appointments as well. Thank you for taking good care of my teeth!
Very patient and caring staff from the front desk all the way to the hygienists, assistants, and dentists. They really go out of their way to give you a positive experience, and provide the best advice and quality care possible.
As a new patient, I was welcomed and treated by very professional staff. After a few short visits I am now back on track for regular cleanings. Very happy. Highly recommended.
Although there are many 5 star reviews regarding Liberty Dentist, I'm guessing that is because they are constantly "review farming" by sending contests through emails to their current patients with the enticement of winning prizes. The only positive I can think of, are the dental secretaries who have been there for years. They are nice, and professional.
That being said, my overall experience has not been great here. My last cleaning, the hygienist was so rough with the instruments, that my gums were sore for an entire week afterwards. My gums and teeth are pretty healthy, and I was surprised by her aggressiveness. I was charged almost $300 for a cleaning.
My children have been going there for years, and appointment times are just an estimate, like another reviewer has said. I waited 20 minutes today, and thats usually normal. My youngest has had procedures that were unnecessary, that were on top of insurance in the past. I just trusted that they had my children’s best interest.
Now that they are not on insurance, I have not had any price transparency before procedures, which was known since I have been there prior. I was charged $185 for a single child filling, and when I questioned the cost, I was treated like I couldn't afford the treatment. I just wanted to know why a single filling for a 10 year old was almost $200 (3x’s what they charge to insurance) just to be told that it's the suggested cost.
To add insult to the entire ordeal, I was told to take my receipt so that I could write off the cost on my taxes by the secretary! I guess she didn’t realize not everyone can “write things off on their taxes”. And then wondered why I wasn’t happy with her unsolicited advice. Then I was offered a "discount" from the dentist after I had paid, basically poor shaming me.
Not the point. I can afford to pay for care, however, you need to be transparent regarding your prices, because I would have to have the opportunity to get a second opinion/ or choose another dentist to do the work required, and I was not informed. Embarrassing for them. I will not return based off that non-professionalism.
*In response to the owner- it wasn’t a misunderstanding. Everything I stated happened. You did not inform me of the cost of the procedure prior to doing the work which I had requested before completing ANY work. Which violates the law of informed consent by RCDSO which was explicitly mentioned in my review. It was the way you handled the situation, and insulted me. I even saw the secretary inform another patient how her insurance wasn’t covering the normal procedures she usually receives in a year while I was waiting in the waiting area. But I don’t get that courtesy? You could not inform me of the cost beforehand? Wow- guess your patients not on insurance only get slapped with a bill afterwards not knowing what CDA “suggested costs” are, which are not publicly listed. You proceeded even though you knew that you did not have my informed consent. Seems like you didn’t give me that choice. You can contact me if you want to discuss further.
Now do I win the electric toothbrush, or do you just pick the review you like?
It was a last minute appointment that Catherine got me in for with very short notice as she knew I was in so much pain. Everyone was great and I’m in so much less pain the day after so I can’t say thank you enough and highly recommend Liberty Dental!
Amazing staff and amazing dentists! Super friendly from the moment you walk in the door and everyone immediately makes you feel comfortable. 10/10 would suggest to anyone!
Recently switched to Liberty Dental from my prior dentist and couldn’t be happier, contacted Dr Balenko and he was very personable and talked me through everything and set me up with a consultation. Him and his amazing team were very friendly and welcoming on my first visit and l felt very comfortable the entire time I was at his office. Definitely recommend!
I made a great choice when I chose LibertyDental after moving to Newcastle. What I thought was going to be difficult after using the same dental office for years was comforting and easy. All the staff make me feel like I’d been a patient for years (which I have been now). From the time I enter the office to having a cleaning or a filling I’ve always been treated efficiently and with dignity.
Best place I have ever bin to you are treated like family and very well taken care of and leave with a Great smile. Thank you all for what you have done For me and my family.
I see that Liberty Dental has very nice and high reviews however, going there as a young adult has been an extremely bad experience. Not only have I had water from their water (or rinse) instruments all over my face, and neck (no I was not moving around) ; I have also been questioned on personal matters that have nothing to do with the work they provide. I have been treated rudely by assistants and reception for the most part. I have waited an hour AFTER I was supposed to have my appointment on multiple occasions also. It is sad to see because it is a very nice dentist office and some of the staff are very kind and make you feel comfortable. But here, the bad out weighs the good unfortunately.
I love this office! The frontline staff are professional and courteous, and my doctor, his assistant and the dental hygienist were fantastic! They made me feel comfortable, and safe. My dental concerns were resolved quickly. I spent very little time in their chair. I can appreciate that:). All around, I am pleased and so happy to have been referred to Liberty Dental Centre.
Excellent front office staff, excellent facility that is very welcoming. Dr. Vermeulen has maintained my dental health for over 30 years. Other oral health care providers working from this office provide the same high level of service, care and respect for patients.
This will be my forever dentist. The staff here is welcoming and respectful, and patient.
Dr. Balenko restored my teeth after a failed composite bonding at a different dental practice I wont name, and I couldn’t be any happier. My smile is back and stronger than ever.
Don’t bother going anywhere else for cosmetic dentistry. Just save your time and money and come here to see Dr. Balenko.
We have been clients and friends of Liberty Dental since the mid 90s. The service has always been excellent and the staff have consistently treated us in a friendly, progessional manner. If you want that “personal” touch, I would highly recommend Liberty Dental! You will not be disappointed!
Great and welcoming clinic! My dental hygienist is very kind and professional. The employees make you feel very comfortable no matter what dental procedures you are getting done. I have been coming here for a couple of years and so has my husband and it has been a great experience every time!
Just had a great first visit with the team at Liberty dental Centre! They are friendly and efficient, and there was a genuine welcoming atmosphere to the office. The hygienist who worked with me easily accommodated to my specific needs and made sure I was comfortable while she worked. Coming here was a great decision!
Just want to say that I saw Hailey, the hygienist, for the first time today. She made sure I was comfortable during the entire visit and explained what she was doing and gave me some great tips for looking after my teeth and gums. She asked how long our family has been coming to Liberty Dental and I realized it's been over 30 years-since we first came to Bowmanville. The staff has always been great and we appreciate the care we've received over the years!
My son and I both go to this dentist and always have a really good experience from entering at reception to having our teeth cleaned with the dental hygienist. Communication has always been there on what to expect or next steps so there are never any surprises. They are a great team!
The front staff at Liberty Dental are always so kind and welcoming. Both my dentist and hygienist always check in several times throughout my treatments something I very much appreciate! I recommend this office to people all the time.
Love this place, which for me is pretty amazing as I have always been afraid of dentists ha! From my first time here, must be over ten years now, I have always been treated with care and understanding all staff here are wonderful.
Love Liberty Dental! Been coming here since I was a kid. The front desk staff are always pleasant and helpful. The hygienists are fantastic, and they have great dentists. Recently Dr. Matt Balenko joined and he's going to do great things! So definitely a place to check out:)
The best Dental office in Bowmanville, I recommend without any reservations. Professional and friendly staff. Accommodated all my requests. Having had a not so good experience at the previous dental office, Ashley at Liberty made it possible to get my records transferred efficiently. Love the service. Keep up the good work.
I have been a client of Liberty Dental for over 10 years. Appointments are always on time, staff are extremely friendly, and the atmosphere is great overall!
Friendly, knowledgeable staff, efficient service. My family has been using there services for many years. It doesn't get any better than Liberty Dental.
Our family moved to Bowmanville more than 30 years ago and that's when we started going to Liberty Dental. We've always been treated respectfully and with care, especially those in the family who find dental visits a little "challenging". We've always found the staff welcoming and attentive.
I’ve been going to Liberty Dental for years. The staff are so friendly right from the receptionists to hygienists to the dentists. They have modern equipment and rarely do I have to wait more than a few minutes.