LifeLabs Medical Laboratory Services

Called customer service and confirmed their closing time at 4. I got there at 3: 30 and the moment they knew it was for my son, the lady said she won't be able to help him as she will require assistance. I asked if there was anyone else here to assist. She said yes but they were getting ready to leave for the day. I asked if she can possibly ask if they are willing to assist before leaving and so she went to back office. Very loudly I heard the other lady said "no, I'm leaving and will not be staying to help". A third lady said she is willing to stay, but the first lady responded saying she won't be able to assist because she is not confident in find the vain on my son's arm. The second lady finally stepped out of the office and she just looked, walked away and kept saying "I'm going". If I knew they were not confident and staff were not all were staying till 4, I wouldn't have driven there. I ended up going to another Lifelab who were a lot more helpful. Another Lady there was also about to leave and was in her jacket already, but was willing to help before leaving. Highly recommend going to another Lifelab.

Asian receptionist was rude right off the bat when I entered. It was weird. I did not want to spend my money here so I went to the other location.

Excellent experience today. Went at 1: 40pm on a Tuesday. No one in line. Receptionist was pleasant and efficient. Technician was courteous, efficient and we joked. Took my blood with no pain. Only recommendation with this location is there’s no cell phone reception. No worries! I was in and out in exactly 10 minutes!

The most important for me is the time and get the job done!

Have been there several times and they are always on time for my appointment. Not a single delay. And all tests done quickly.

Compared to the mccowan and hwy7 location which is always delayed by hour (s).

Two star less because of the small cramp space and maybe more smile on the staffs working there.

I would give no Star for this lab.unprofessional staffs.gossip about the patient and make a fun about pt. Very bad!

Went there Tuesday evening very rude staff. She was the only one working doesn’t mean she has to show attitude to the patients.

The service was good like majority lifelabs. However, I am specifically giving a review for this location because they do not have mobile network as it is in the basement. The staff called it, "a dungeon. " Haha. My test required me to stay at the lifelabs for 2 hours - yes, I was bored out of mind without internet. If I knew there would be no network then I would download a book/movie - something to keep me occupied. I'll return here only if I have a quick bloodwork.