LifeLabs Medical Laboratory Services

There was wait time of about an hour as we were walk ins but the staff was so friendly and helpful that we didn’t even care how long the wait was. I wish I got the ladies name that took my blood because she was so nice and calming to talk to. Definitely recommend.

The staff & the service received is very good. If you book an appointment you are in & out fairly quickly

I was so impressed with Rachel. She was down to earth and funny. My daughter was afraid of the pain from a previous experience and she was able to calm her down and get her comfortable enough that the procedure can be done. I can’t thank her enough for being kind, understanding and compassionate. Well
Done.

I came in for blood and didn’t have my paperwork, I thought they would have it. The staff at the Pelham street life labs were amazing especially Rebecca who is high energy and professional. Great experience. Rebecca is 5 stars.

Don't go here!

While always professional, the nurses here (I'm sorry to say) are *not* nice. Very abrupt, unfriendly, and cold. I complimented one nurse and she just looked up at me, looked back down. They were not understanding of my struggle to book an appointment online. I waited almost 30 min for a blood test, then hushed out withOUT my test number so I could check my results online.

I even heard them bickering like siblings over whose turn it was to manage something on the PC.

If you can, go to any other clinic where I've met very very sweet and kind nurses. Like almost all ON nurses. I guess just not at this clinic.

Called for bloodwork appointment and operator said " there is a wait line and it was 3min, 15 sec wait. Then the operator came on outside of that wzit time and gave me the encouraging update, " I was next in line! " Then the operator came back, no less that 8 times, to tell me I was next in line. Total wait time, about 28 minutes.then I hung up.
I was willing to travel from north-end/ Lake area and they can't be honest or respectful of their wait-time alert?
Never again. Check the listing, there are many more I'm sure are more organized.

TN

First visit today. In and out fairly quickly. Used the "Hold My Spot" app. Which was awesome because the line looked pretty daunting. Hats off to the staff dealing with this Covid mess.

I don't understand why I cannot get the results of my 17 year old child's results. They won't let her register to get her own as she is not 18.and they won't let me have them WTH? Even if she signs a waiver telling them to allow me access he answer is NO!

The staff & the service received is very good. If you book an appointment you are in & out quickly