Loblaws Richmond Street

Steve was the most helpful and best customer service I’ve received! So helpful even when the store was about to close! Thanks Steve!

Very expensive and un reasonable prices, while the ambience and quality is maintained

Same product from same brand in superstore is some times 30 - 40% less in the price.

The staff was very friendly. I picked up some good products on sale. That always makes me happy

I used to like going to this store, however their service has gone recently gone downhill. Today was the last straw. I went to the Pharmacy counter with a question about a product, wanted to ask about flue shots, and was thinking I should change my prescriptions from Shoppers as it would be more convenient then going to the mall to pick up prescriptions. When I went to the counter there were 3 people working behind. One of them made eye contact with me and then just totally ignored me. She did not say, "Just a moment". Or "Could you come back in 5 minutes". I stood there for 5 minutes with all 3 people facing me but ignoring me totally. Besides being very poor customer service, it is just down-right rude to acknowledge by eye contact then just ignore a person. It is not how I wanted to start my day. I try to deal only with businesses that I come away with a pleasant feeling. This was definitely not my experience here. I will not be back and I will continue using Shoppers for my prescriptions.

I take the #90 or #13 bus from Downtown London to get groceries.
Huge store and they have large quantities and more variety of vegetables.

The store itself is good. Everything you need grocery-wise and then some.
One troublesome aspect is that it's on a very busy intersection and both exits from the Plaza are into busy roads allowing only a one way exit which make it slow to get in and out of here, especially during rush hour

They got great sales goingbon breads and pies and bought lots of them.and really good.