Long & McQuade Musical Instruments

I received my violin back from service last week. It had the fingerboard scraped, soundpost reset and a new bridge. The instrument now sounds infinitely better with each note ringing clearly in a way it didn't before.

Thank you so much to Chad and the team for coordinating the repair and thank you so much to the luthier for such a skilful repair!

Rented a microphone and speaker for my wedding. Staff was great and super helpful. Price was good! Thank you!

Fantastic staff. Shout out to Dave who has helped with a variety of drum questions. Great inventory and the store is well laid out. The staff are extremely helpful and attentive. I will recommend this place to others.

Staff are honest and knowledgeable and no pressure. I have had many experiences here and continue to get top notch service.

Top notch service! I ordered a couple of string sets online and unfortunately when they arrived one item was incorrect. Within 24 hours of reaching out to customer service, the Cambridge manager hand delivered the correct strings to my doorstep! Can’t beat that!

The entire team are awesomely efficient, very supportive and knowledgeable. Thanks guys, especially when ANFGC Cambridge come for rentals.

Always an excellent experience with this store. Friendly and knowledgeable. Guys like Chad and Dave were very welcoming and I’m happy to give them my business.

What a disappointing experience. Visited the Cambridge location with my kid who is off to college in the fall and is looking for a good digital piano to take. We were greeted upon entering the store and that was all the attention we got. For the 30 minutes we were there looking at and trying out keyboards, not another single employee approached us to see if we needed help, or details about the keyboards, nothing. There were lots of guys working, mostly standing around shooting the breeze and, we did notice, spending lots of time with male customers.needless to say they did not make a sale with us. We went to Guelph and had a great experience, lots of help from several staff and a successful purchase. I think we have a new music store.

So happy with our digital piano purchase today with Chad. Everyone is so friendly and helpful. 10/10
Highly recommend this place.

Awesome experience here. Rented a fog machine, equipment worked like a charm, Dave who helped me was friendly, knowledgeable and was thorough explaining everything. Thank you.

The Cambridge location has friendly staff who are knowledgeable and helpful. They are non intrusive and let you browse peacefully until you have a question.
If it was not for the fact that every single electric guitar that I picked up was horrifically out of tune and in need of a serious truss rod adjustment I would rate this location much higher. I worked at L&M as a kid and I distinctly remember being instructed to make sure ALL GUITARS were in tune so customers would not get frustrated and walk away after picking up a train wreck of a guitar. It is extremely disappointing to come in intending to try a specific guitar and have it be absolutely unplayable.

Great staff good selection and pricing. Nice that the Cambridge location is open on Sunday.