Lord Nelson Steak House

Nice place. Dirty menu. Uninspired waiter smells like cigarettes. Bad attitude. Ok food. Way below par for a steakhouse in the GTA

Food is always great. Perfect service. Nice ambiance. Highly recommended the Caesar salad.

"I had a wonderful experience at
Swiss Chalet! The food was cooked
to perfection and tasted delicious.
The service was impeccable- the
staff was friendly, courteous and
attentive to all our needs. The
ambiance of the restaurant was
warm and inviting, making it a
perfect spot for a cozy dinner.

This place deserves all the stars. The food it absolutely fantastic and every single person that works here is amazing as well. This is mine and my husbands favourite place and that’s saying a lot considering how picky we usually are! HIGHLY RECOMMEND

If you're in the mood for an unforgettable dining experience, look no further than the Lord Nelson Steakhouse in Burlington, Ontario. From the moment you enter the cozy, yet luxurious atmosphere, you are treated like royalty. The attentive staff ensure that your needs are taken care of and the vast menu of steak, seafood, and other fine dining options will have you salivating.

The steaks are especially noteworthy and cooked to perfection. Whether you order the filet mignon, ribeye, or New York strip, you are guaranteed to be delighted. The sides are equally impressive, including the amazing tableside Caesar salad!

The Lord Nelson Steakhouse also offers a wide selection of wines to pair with your meal. From a crisp Sauvignon Blanc to a full-bodied Merlot, you'll find a bottle that perfectly complements your steak.

Overall, the Lord Nelson Steakhouse is an excellent choice for a romantic dinner or special occasion. From the impeccable service to the delicious food, it is sure to be a night to remember.

Made reservations last week to have Patrick as our waiter. The owners wife told me i have a gold star beside my name. I asked when he was working to make sure he was our waiter. We showed up, and some guy came to our table and didn't introduce himself. I asked where Patrick was, and he told me he wasn't working. I don't know what part of I wanted Patrick when I made Reservations. I spoke with the owner and his wife, and the excuse was that they gave Patrick the night off. I asked why they didn't call me so I could change my Reservations. They only have 15- 20 tables, depending on how they are set up. The owners wife said she couldn't call everyone. Lol. I'm sure not everyone has a gold star by their name, and not everyone asks specifically for Patrick. The service was awful. I would have expected to be notified after how we used to frequent it quite often. I normally leave 30-40% tip. I left 13% and felt that was too much. We have brought homemade Black forest and carrot cakes for the whole staff to show our appreciation of Patrick's service. I'm sure that's why the gold star beside my name.
I will not return to this restaurant due to poor communication and service. The Cesar salad was awful. It was one of the reasons I told my friends to order it because they made it right at your tables, and it used to be amazing. I wouldn't recommend this restaurant to anyone.

Fantastic night! Beautiful private room in the back and the food was amazing! Thank you for 5 star food and service!

A lovely dinner with friends. Stunning Christmas decorations to go along with a delicious dinner and immaculate service.

Great steak for the 8oz filet mignon. Good Christmas setup very festive. Stick to the steak in this place.

My husband and I celebrated our 25th anniversary this evening at Lord Nelson. The service and the meal were amazing. My husband booked through open table and thought he had ordered flowers to be delivered to our table. I believe she was the hostess explained that open table does not communicate with them and in future call them in person and they can arrange anything we want. Whe we left she gave us a beautiful gift basket of oils and seasonings. It was so unexpected and appreciated. A wonderful experience.

We were a group of 12 celebrating a birthday & the food was phenomenal! The service was exceptional as well. We had a variety of different dishes, from Wagyu steak, veal, pasta, rib steak - everyone loved their meal! The appetizers were great as well, oysters, mussles, Cesar salad & more, no complaints, everything tasted great! Please note that we gather at restaurants often for celebrating, and we are foodies who wouldn't return to a place if it was unsatisfactory - we all would return & definitely recommend this restaurant! Yes, it is pricey, but you honestly are guaranteed a great night out with great food!

Went for dinner last Friday evening, it was absolutely amazing. Talk about the WOW factor.it is absolutely stunning the way they have decorated it for the holidays. From the moment we walked in until we left, we had a great evening. The food was delicious, the service as always was top class. Can't wait to go back again.

For my wifes Birthday I wanted to take her somewhere special. After some online searching I decided to take her to Lord Nelson in Burlington. It's located in a small unassuming strip mall.

When we entered we weren't greeted at first and the young coat check/hostess girl seemed a bit timid and confused. Eventually another lady greeted us and I told her we had a reservation, which in the notes online I had requested "a quiet table for 2". The lady explained that they were having an "event" today and we could have a table in a private room that is quieter but the table in the main room is much nicer. Not wanting to make a fuss I told her the regular table would be fine. It wasn't too long after we were seated that I regretted not taking the other table. The restaurant was very loud, and after another group was seated next to us it got even rowdier. Even though it was a Thursday evening it felt more like a pub during a game night rather than a fine dining restaurant. The hostess did check our coats which was nice.

Anyways, I read in the reviews that the Caesar salad is made table side and is really good so we started with that. My wife ordered the Lord Nelson special and I got the Chicken Supreme.
Shortly after we ordered we were brought a small platter with pickles, olives, Pate and a bowl with garlic bread. I have been to restaurants before where they bring you complimentary bread but this was 2 tiny pieces of garlic bread. I tried it with the pate but it was better on its own as the pate didn't have much of a taste to it.

Eventually the waiter set up the salad table and began to make it infront of us. He appeared to be making the dressing and everything from scratch but I can't be sure as he didn't really explain what he was doing. He just started mixing and mashing and I couldn't tell what some of the ingredients were. It would have been great if he explained what he was doing or even asked if we cared. Especially considering this salad costs almost $50.
About 1/3 of the way through he stopped to help another table light something. He took the lighter they were using to try and start up some sort of fondue or something. Then he came back and continued making our salad without washing his hands. Yeah, he's using utensils to make the salad but he's squeezing the lemon with his bare hands and.well it's not hygienic, ya know?

Anyways the salad and the experience of having a nice Caesar made traditionally from scratch infront of you is great and it tasted good but not $50 good. It was a bit heavy on the dressing.

Our mains came shortly after we finished the salad. My wifes Lord Nelson special featured Beef Tenderloin Tournedos which were cooked to perfection. Very delicious. My Chicken Supreme was also very tasty. Both came with the exact same sides though my cubed potatoes were slightly undercooked.
We were too full to finish our meals so we got the leftovers put away for us. They were placed in cheap flimsy containers more suited to Chinese food restaurants, and we didn't get a bag or anything to put them in. Not very fancy at all.

We skipped dessert and got the bill. In my opinion it was too expensive for what we got. I have been to expensive, fine dining restaurants and steakhouses before and this place just isn't worth the cost.

As we were leaving we had to wait awkwardly at the front because we needed our coats and no one was there to get them for us. Eventually the young hostess came over and handed our coats back to us in a big bundle.
The poor thing seemed very spaced out and out of her element.

Anyways, the wife was pleased so Mission Accomplished but I won't be back, especially at that price, and I don't recommend anyone else go unless they have money to burn.

TL;DR, Expensive steaks with meh service. Not bad but not great either.

The place was amazing went here for my birthday, food was good had a wonderful night but towards the end my waiter was very ignorant and rude towards me and my friends at the end of the night he was talking very loudly about us with fellow co coworkers will not be coming here again. Bad customer service

We were there on Nov 4th the celebrate birthday (s) and retirement. What a disappointment! The escargot were bland, nothing but a few thrown in a dish with some weak wine sauce and stale baguette slices. $42 for salad? Lobster bisque was COLD. Not the worth the trip. Over-rated and overpriced. I think places like this had their day in the early 2000's. There are sooo many more restaurants now that serve fine dining that is truly FINE and the food is good. This place was horrible. We will never be back. $400 we'll never get back.