Service was perfect. But unhappy that my appointment was before my insurance paid for all the services. I need my appointments coordinated with insurance benefits. I had asked to validate this with insurance but obviously it wasn’t done. Also way too many reminders about appointment.
I had a dental emergency over the weekend. Phoned office at 7: 15 am Mon am was into see the dentist first thing and was attended to quickly despite their busy schedule. Very impressive.
The hygienist is perfect and easy to chat with. However the dentist Souza made rude comments saying Chinese have nice teeth but they don’t floss. I think that means she thinks flossing is just one way of scams?
Dr Missy is wonderful I am an 80 year old. She listened to my concerns and responded clearly and with care She then performed an amazing back tooth extraction: no pain, and no bleeding. I am a happy patient. I recommend her without reservations.
Missy is excellent! I would recommend her to anyone looking for an honest dentist who takes great care of your teeth and is gentle. Keep up the good work!
One Saturday, out of the blue, I developed what turned out to be a gum infection which caused me considerable discomfort for the rest of the weekend. On Monday morning, I called Lorne Park Dentistry and they got me in that afternoon to see Missy. Within a couple of days, with the help of some antibiotics, the pain was gone. Really appreciate the Lorne Park Dentistry team's concern for my pain issue and the promptness of the appointment with Missy.
I was very pleased with the professionalism and efficiency of the dental hygienist and the dentist Dr Missy. She always takes time to chat and find out how I am doing. I appreciate that
I know I have given positive reviews in the past but after another well-handled, above-and-beyond situation, here I go again. I find the crew at LPD to be uniformly great. Helpful, professional. Dr. D'Souza is always respectful (but warm and friendly) and gives me the highest level of dental care. Her confidence gives me confidence! 5 stars!
I've been a patient for almost 30 years and now drive all the way from Toronto to do so. It's worth it! All the staff are so kind and helpful - highly recommended
Dr Soussa is very good, friendly and Professional in her work, hygienist is also very good. Other staff is friendly to. I just find little pricy compared to other dentals clinic.