06 December 2023 21:05
WOW. Let me say this company has amazing service! I got my wedding dress cleaned and preserved and I cannot be any happier. My dress has a long train, with multiple veils/sleeves, etc, so I wanted to make sure my dress was in good hands, and after doing lots of research I decided to go with Love Your Dress, and I am so happy I did! 10/10 service and highly recommend! If you're a bride, who is interested in wedding dress cleaning, and preservation, then this company is for you! They offered pick up and delivery service as well, which was great since I have a busy schedule. Loved every part of the experience! Thank you again!
02 December 2023 23:05
Amazing packaging and my dress was cleaned and packaged with care. Looks lovely! Thank you!
16 November 2023 18:02
I wasn’t wowed, the dress slumps down in the box, the sash with jewels seems to be ruined and not nearly as shiny as when I handed it off to them, it’s dull now.
02 August 2023 2:15
Highway robbery prices!

Went in for wedding dress alteration -only hem and bustle; as they were recommended by the bridal shop the dress was purchased from.
The owner quoted us $1100 and we had to pay $85 consultation fee for just 5min work of viewing the dress and pinning the hem-we were told it would be taken off alteration if we went with.

The owner went on and on about him owing a few different companies and him not looking the part and how he has the best team in the business and his sister or wife had to take his 94 yrs old dad to the dr-completely irrelevant stuff to us-it was a turn off and not the small talk you engage clients with!

We had 5 different quotation from highly rated bridal alterations shops and they ranged from $640-550 which we could understand and afford but to ask double that for the same work is just unreasonable and day light robbery! There no justification for that except greed!
18 July 2023 6:41
I had my wedding dress cleaned and had an amazing experience - the dress came back in pristine condition, earlier than expected and was even delivered to my house. Highly recommend this place and completely worth the price. Kathy was a pleasure to communicate with as well.
06 June 2023 1:46
Ana Maria is amazing, she was able to redesign my dress I bought on line, superb quality work. Would highly recommend this place.
27 May 2023 7:40
I am so happy with my experience so far! The staff is incredibly professional and friendly and the work they do is amazing. Looking forward to bringing my wedding dress back for final alterations before the big day next summer!
18 May 2023 0:38
Worked with Lucinda on preserving my dress, she was great. The customer service at love your dress is exceptional!
05 May 2023 14:37
My experience with Love Your Dress was wonderful! Lucinda was great to work with and responded to all my inquiries promptly, before and after pick-up of my wedding gown. The pick-up and drop-off service was convenient and worked great with my schedule and location. I was kept informed of pick-up and drop off information along with cleaning completion. The gown was cleaned and packaged beautifully while also being protected for many years to come.

I highly suggest using Love Your Dress for your wedding gown preservation needs
28 April 2023 22:35
I had my daughters wedding dress cleaned and preserved, also my granddaughters bridesmaid dress cleaned. I called several places before I went with “Love Your Dress”. I’m so happy I went with their services for the dresses. They cleaned the dresses by hand, they look brand new again. They made everything so easy and stress free. The pick up and drop off service is so convenient, they keep in contact with you about what’s going on with your dresses. My daughters wedding dress is persevered in this beautiful box. We couldn’t be happier with the services we received.

The customer service I received from Lucinda was amazing, she’s outstanding and so easy to work with. Thank you Lucinda!

I would highly recommend “Love Your Dress” very reasonable price for the services you receive.
24 March 2023 9:41
Very professional and easy to deal with. I used them to clean and preserve my wedding dress, they box it nicely to store safely. It takes some time to get your dress back but they are upfront about that and the final product is worth it. I love the box it came in - has a little window on the top to view your gown. Happy overall:)
11 March 2023 12:49
Lucinda is very pleasant and accommodating.
The cleaning of wedding gown was finished earlier than expected.
02 March 2023 22:42
I am so impressed with Love Your Dress. Amanda-Lina's recommended Love Your Dress to me and I believe their pricing and timing to pick up and drop off the dress were reasonable.
I had someone pick up my dress and drop off my dress; and he was so kind.
When reaching out to see when my dress would be ready, the staff were always so happy to assist me.
My dress only took a few months to be delivered. (Quicker than what was told to me!)
I opened up my dress today and it was so beautifully packaged.
I am so impressed with my service:)
27 February 2023 9:59
We were assured our daughter's wedding gown would receive detailed inspection for any necessary repairs as well as heirloom preservation.
02 January 2023 10:37
Picked up, cleaned, boxed, and delivered back my wedding dress and veil. Very happy with the services provided!
01 January 2023 14:59
I got my wedding dress cleaned and preserved here. Very happy with the service, they were friendly and knowledgeable. I highly recommend if you want a nice keepsake of your dress!
19 December 2022 3:47
My wedding dress was an absolute nightmare of a mess after wearing it on my wedding day - I had Love Your Dress restore my dress and it looks brand new if not better! They undid all of the damage to the dress to make it beautiful again. The thought and attention to detail that went into fixing it did not go unnoticed! Highly recommend using their services - very professional!
16 December 2022 8:08
I would highly recommend “Love Your Dress. They did an exceptional job cleaning a bride’s dress and veil and a mother of the bride dress. Pick up and delivery right to our door. Staff and the drivers are truly professional. Thank you “Love Your Dress”.
08 December 2022 22:11
I live in Northern BC, I was very nervous to ship my gown across the country to a shop I’d never stepped foot in to determine my own opinion of their level of professionalism. I emailed with a rep from Love Your Dress who guided me through the process and illustrates what expectations I could have for the services I wanted. I just received my wedding dress beautifully cleaned and positioned in a preservation box with a bodice and window to highlight my dresses best features. It was 100% worth the extra shipping and cleaning costs to ensure a professional handled the detailed cleaning and preservation process of my gown.
04 December 2022 18:09
Love your dress did an amazing job cleaning and preserving my wedding dress. I would strongly recommend this service. The people are friendly, extremely talented, the turnaround times are great and they do a wonderful job.
04 December 2022 0:42
I had an awesome experience with Love Your Dress! They did a great job cleaning and preserving my wedding dress it looks better than when I first bought it! They also delivered it to me on time. Highly recommend their services!
16 December 2020 20:11
I lost almost 40 pounds, and I needed a coat to size down. A friend of mine told me about this place (he highly recommend it). To be honest, I wasn’t sure if it could be done.
I meet with one of their top tailors, she explained so well to me. She made me feel comfortable, and confident, and I went for it.
Love the job they did for me
Thanks
11 December 2020 17:16
I brought in a couple shirts and dress pants to get fitted and they did a fantastic job, plus they had someone who spoke my language, it’s a really diverse place for what I could tell! Love It!
08 December 2020 9:36
What amazing customer service as well as they did such a great job on my dress! I was worried but they calmed my fears and made my day! Thank you so much!
06 December 2020 1:27
We had a great experience, talking about about customer service, and tailoring: Top Notch.
Their creativity and finishes in the tailor department, Amazing
01 December 2020 11:25
I love this place, highly recommended, very good services.
The customer service and tailors were amazing, they provided an excellent service from day one. I am very happy with the alterations and repairs they did to my dresses.
Thank you very much for everything you did!
19 November 2020 15:59
Would highly recommend this service. I am completely satisfied with the cleaning and so happy I choose Love Your Dress to preserve my most treasured memory. They were so friendly to deal with. Thanks to all!
17 November 2020 22:10
From start to finish I had the BEST experience with Love Your Dress! They altered a gown for me and it turned out perfect. They are true professionals. I would use their service again and again! On top of it all, their Covid protocols made me feel so safe! Well done, Love Your Dress!
10 November 2020 18:55
AMAZING service. I brought my suit in for alterations as I needed a very specific fit, and they did exactly what I had asked. I was very pleased with the work that was done and would highly recommend their services to anyone looking for alterations.
27 October 2020 0:05
Zero Stars! Absolutely horrible customer service! Extremely dissatisfied! Would NEVER recommend this place. They didn't clean my dress all that well and it was actually in pretty good shape (no stains) prior to being cleaned. They rolled up my veil in a ball and stuffed it inside the box. My box was damaged due to a flood that was out of my control and the supervisor agreed to replace the box at cost ($90). I spent $600 to get my dress cleaned in the first place which is crazy as is. I couldn't believe they wouldn't make an exception! The supervisor (man) I spoke to was very rude, unsympathetic and dismissive. Don't waste your money here!
23 October 2020 0:56
The tailor did a wonderful job on my dress. I was very pleased with the end result. Highly recommended! Thank you for being so detailed.
15 June 2020 16:10
Five stars for cleaning! I brought in a secondhand couture Maggie Sottero wedding dress and they made it look brand new. Their method is done by hand so it didn't damage the embroidery or bead work.
I will be using them for alterations as well after this pandemic is over. Every staff member is wonderful and friendly.
I highly recommend Love Your Dress for any bride.
26 March 2020 21:53
Great experience. Fantastic customer service skills as well as fantastic work. I’m really happy with the work they did for me! I will be recommending your company for sure! Thank you again so much:)

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