I do not normally post reviews but in this case I feel compelled to let people know what exceptional customer service I received in dealing with Madison from Lovebird Flowers in London Ont. I ordered the flowers from out of town so had to rely on Madison's expertise. She was knowledgeable, patient and promptly responded back to any questions I had. The flowers were just stunning and I would not hesitate to highly recommend this flower shop to anyone looking to purchase a special flower arrangement. Good luck and great job Madison! You are an asset to your flower shop! Pat S
Unbelievable service, I’m in a long distance relationship with my girlfriend and they have sorted out a same day delivery to surprise my girlfriend. I live in the uk and I’m Extremely extremely grateful
I live in Michigan and send flowers to my mother in London a few times a year. This Mother's Day I ordered flowers for the wrong date (the Friday after Mother's Day) but Lovebird Flowers saw the mistake and delivered the flowers on time for Mother's Day. The flowers are beautiful and included an African Violet which is my Mom's favorite flower. I will keep using this florist as they always do a fantastic job!
I called Lovebird flowers to order a Valentine’s Day arrangement for my wife, and Scott knocked it out of the park! My wife loved the flowers, the price was competitive, and the service was excellent. I will definitely be a repeat customer.
Scott McPhee the general manager is amazing at what he does! Awesome service, will highly recommend to anyone looking for a beautiful arrangement. Wishing you and the company great success!
Scott McPhee the manager really knows how to look after customers! Always helpful, knowledgeable and delivery on time! Have utilized their services a few times and are now my go to!
Such a incredible experience. Everyone at lovebird made it so easy. Great options, great advice and create such amazing creations. My wife and I were so pleased that we have all our friend and family now going to them and we have already ordered our Christmas bouquets for the house. Excited to see what they created. Highly recommended.
Very friendly and helpful staff. Beautiful products. Cozy and welcoming store. I can't wait to get my next arrangement! Highly recommended Lovebirds for all your flower needs.
I had a fantastic shopping experience! The store is so visually stimulating with not only beautiful flowers and arrangements, they also carry a wide variety of unique jewelry and great gift ideas. The local honey is excellent and the staff are friendly and welcoming. My new go to shop for any occasion.
Very friendly and helpful staff. Beautiful products. Cozy and welcoming store. I can't wait to get my next arrangement! Highly recommended Lovebirds for all your flower needs.
Excellent treatment - the owner graciously prepared a beautiful bouquet for me on short notice and you can always expect fresh, quality flowers for a great price.
This will be your new number one stop for fresh flowers. The staff is friendly and welcoming. It has a great array of items in the store to buy and the flowers are just amazing. We bought an arrangement that was perfect for the fall and we will be back for all our future flower needs!
Lovely storefront in the heart of London offering fast, friendly service from a local London family. All the staff are always happy to see you when you walk in and are very quick and helpful with everything from designing beautiful custom arrangements to picking out a gift for your special someone to designing all the florals for a big event. Lovebird is the type of store that truly shows the quality of shopping local
Lovebird flowers is my go to flower shop. Fair prices and lots of choice to create your own bouquet or order a pre-made one. Staff are always friendly and attentive.
Very friendly and accommodating staff with an absolute flair and love for their profession and it shows in everything they do.excellent job as usual ladies!
I will definitely be back for more.and the store smelled divine!
I can't tell you how much we loved all of our wedding day florals! Lovebird Flowers OVERDELIVERED! Erin was extremely helpful and ensured we didn't forget a single detail. We ordered boutonnieres, corsages, aisle runners, centrepieces and bouquets. Everything turned out far greater than I could have imagined and complimented one another so well. I absolutely LOVED my bridal bouquet. It had a surprisingly element - succulents - which was so unique and such a special touch! Thank you to the team at Lovebird. I will forever recommend you.
Lovebird flowers went above and beyond to make sure the Christmas flowers I ordered for my mom were delivered despite an error on my part. My mom loved them and said they are beautiful. Thanks for the excellent service!
Oh my goodness! Just had a beautiful plant with a rather sweet gnome sitting amongst the plant sent to my sister and brother in law. They absolutely loved it! Super fast delivery:) definitely will be choosing Lovebird flowers again! Highly recommend
Lovebird donated flowers to our business for a photoshoot that were 'on their last legs' as they were ro be used same day. I used the left over flowers to make mini arrangements around our studio thinking they would last maybe a few days.and 2 weeks later they are still going STRONG. THANK YOU SO MUCH FOR YOUR INCREDIBLE FLOWERS!
One of the best ordering experiences! I live on the other side of the world and wanted to wish my friend a fast recovery after a surgery. I found lovebird online and ordered an orchid to be sent to my friend. Lovebird delivered a beautiful orchid within a few hours only. Additionally, since I live abroad it was harder for me to know the status of the order, but Lovebird team made the experience super smooth cause of their prompt responses and great service. I deeply appreciate their effort and I definitely highly recommend this shop for any of your occasions.
Excellent Bouquet, Superb Service - I wanted to to send flowers to a very special friend who is recovering from surgery, and I wanted this to be especially beautiful as she loves flowers, and we love her. I explained what we wanted in concept, Rachael guided me on the selection. Since this was being sent on behalf of a group of friends (out of town) we also wanted to add a long message and be able to see the bouquet. She was wonderful and sent us a photo of the flowers - which were perfect! I chose them as they are local family business, and I would definitely choose them next time! I highly recommend this florist.
I absolutely LOVE the flowers I just picked up for my Grandmothers birthday. Thank you Lovebirds for the awesome customer service and beautiful arrangement.
I needed to send flowers to someone in Hospital and they send exactly what I ordered within a couple of hours. The patient sent me a picture and I was blown away at how beautiful they were. She said they smelled lovely and she was thrilled to get them. Great Job, would absolutely recommend Lovebird Flowers Inc. Thanks Ladies!
Don't know why the reviews are so good. What arrived was COMPLETELY different to what we ordered. We selected the middle option (not the cheapest) and on most florists site, the middle option is the one pictured. Lovebird's site does not specify so we assumed it was the same.
The arrangement we received is so sparse compared to the one shown on the site. The planter is completely different too. I'm really really annoyed. It wouldn't have even been expensive to just fill in the gaps with some greenery but they couldn't do that.
Additionally (and I didn't take off any stars for this) they don't support overseas credit cards, so I had to ask someone in canada to order it for me.
Loved that you did such an amazing job for our wedding! Erin is excellent at taking a couple’s vision (or lack thereof in our case) and creating stunning pieces. I told her we wanted something classy, in season, and using a couple of gerbers as they’re my favourite. Despite the lack of information I gave her, she worked within my budget to create something amazing. I’d recommend using them in a heartbeat. Thank you, Erin!
Amazing local flower shop! The process for ordering flowers is so easy and the girls have the best eye for design everything comes out looking stunning.
Visited Lovebird Flowers for the first time, and found the staff very helpful, prices very reasonable, and a large assortment of gift ideas that made my day a whole lot easier! We will use Lovebird flowers again!
Wonderful experience - fast service and extremely good quality and value. Last minute me, of course, ordered flowers for my sister's birthday in the morning, and they were delivered early afternoon. I have had experiences before where what I select online and what shows up look completely different (not in a good way), so I am skeptical of ordering from somewhere I haven't used before. However, we ordered the "Magical Garden Unicorn" and it looks even better than in the pictures! Beautiful colours and arrangement.
Lovebird Flowers is the best! We had our wedding flowers from here and were so happy. An employee at the venue even said they were the nicest flowers she'd ever seen in her time of working there. Michelle created exactly what I wanted based on photos and was able to sub in silk flowers for the varieties out of season (you wouldn't even tell they weren't real!) I gave a rough idea of what I might like for corsages and table boquets and Michelle was able to create something that I loved! I even changed my boquet slightly a few weeks before the wedding and they were able to accommodate that with no issues. They also delivered the flowers to the venue the morning of the ceremony with lots of time to spare. We had 6 flower girls and expected that we would have to purchased lots of flower petals but Michelle said that wasn't necessary and that we could use what was left from her making our arrangements. For the amount of flowers and the high quality and freshness of everything we were expecting to pay a lot more than we did. Amazing quality and value! You won't regret using Lovebirds for your wedding. They will make your flower dreams come true!
I ordered flowers yesterday to be delivered July 21st. They had been delivered the day I ordered them. My confirmation had the correct delivery date, as well the card included had the delivery date of July 21st. Despite this, they had been delivered on July 19th. The flowers had been ordered for the anniversary of a friends mother passing, this made it look like we completely forget the date of such a sad day for her. I also ordered flowers that specifically said they included sunflowers. The bouquet was still lovely, however had cheaper flower substations and didn't have any sunflowers. I understand that arrangements can be modified if some flowers aren't available, however the entire look was completely different, it wasn't just different flowers.
Lovebird Flowers is my go to florists! I absolutely love the store and selection! The flowers always last so long and they are very reasonably priced! Sympathy arrangements are always so beautiful and they offer professional and fantastic service. I highly recommend this London gem! Lynn
Excellent organization. Great team of people. Recently delivered flower to me for my Birthday and followed instruction from my colleague in Toronto and arranged a beutifull flower vase. Thank you very much.
I had tried to order flowers online, but unfortunately I only had visa-debt. They answered my msg and offered E transfer so I could complete my purchase. They were so wonderful in not only helping me with that, but also in getting the flowers I purchased early afternoon, delivered the same day to my friend. She loved them and I am very happy with the help they gave this week. Great customer service. I will definitely be returning in the near future:)
Lovebird Flowers has saved my hyde with Pro flower bouquets multiple times. They also have a lot of other cool gifts in the shop. The greeting card with the seeds in it was a hit, gift that keeps giving. Highly recommend.
Extremely happy with the service I received today! It was my first time but won't be my last. Very friendly and helpful and what a beautiful selection of flowers to choose from!
Exceptionally good service and the most beautiful flower arrangements. Whether you have particular flowers in mind or don't know what kind of arrangement you want. This florist is always helpful in providing you with the perfect combination of colour and design. Have always had a great experience dealing with Lovebird Flowers.
I was so impressed with both the wonderful service and beautiful arrangement I received from Lovebird Flowers. My wife loved the flowers! Easy recommendation. I will be going back
I am thankful that I finally went into Lovebird today to get the Special flowers for a dear Special friend! Amazing unique store that I will be stopping in frequently to get excited for the love of flowers, gifts and amazing staff! Nancy
AMAZING CUSTOMER SERVICE! BEAUTIFUL FLOWERS! I ordered a flower spray this week for a funeral. I asked that it be delivered before the viewing fri. It was delivered on time and was exactly what I had asked for.it was beautiful. I have ordered my son's prom flowers as well as 5 other arrangements and plants in the past year. I have always experienced fantastic customer service as well as never disappointed in the products I have purchased and always delivered in a very timely matter. Definitely will be a repeat customer
Beautiful shop with a wide assortment of flowers and flower arrangement options. Plants, water fountains, pots, vases and other fascinating pieces for the flower and plant lover. Well woth a visit and a purchase or two. I was pleased with my buys.
Absolutely do not recommend! Be careful! Lovebirds are not who they say they are! They abuse, harras and toss their employees out the back door like trash and crushes dreams
I contacted Lovebird Flowers to have a flower crown made for my maternity photos. From the start it was a great experience- communication was quick and they did a fantastic job. The crown was beautiful and made me feel extra special as we celebrate this significant moment in our lives. Thank you so much- looking forward to ordering again in the near future and exploring all the wondering items in your shop!
Omg i LOVE the new soaps! I got the lavender and people keep asking what Im wearing.lol its the soap at Love Bird Flowers I tell them! So expect alot of my friends heading your way! @ thanx Amanda
Hi my name is Bob, I have been getting flowers for your store for years. I love going in to the store as there is always something else to grab my wife besides the wonderful arrangements. Last time I was in I picked up the new Gold Champagne soap, not only does my wife love the smell she loves how pretty it is. I will be coming back soon and grabbing her more. Thank you for supporting locally Lisa. P.s the flowers are the best in London. I rate you 10 stars
A great place for beautiful flower arrangements, that show the love for detail that went into them. The store manager Lisa and all her stuff are very friendly and eager to help.
I love this flower store! I've been going to here for years! The staff are very friendly and always helpful! I have moved further away to the store now and I still prefer to go here!:)
I just want to say I'm absolutely in LOVE with the hand made soaps! I will be buying all my family members some for all occasions! I bought 1 of each and they are all my fav! Xoxox
I have been buying flowers & the bath bombs from your flower store for a while now and I love the professionalism. I use the bath bombs every bath and its hard to pick my favorite but if I had to it is the Lavender Lace (just in love) they are so beautiful and relaxing.
This place is really nice and filled with beautiful flowers. Their delivery service is great too, drivers are pretty friendly and nice. Always love to go again and again
Such an absolute BEAUTIFUL store! It has a little bit of everything for everyone! Staff was incredibly helpful and patient with me as I asked all the questions I needed to! Will always go back for any occasion where flowers or chocolates or even home decor is needed!
Get Experience with Lovebird Flowers. Michelle was super helpful and did a fantastic job with the flowers we ordered. I will definitely be ordering again soon! Can't say enough good things!
I HIGHLY recommend Lovebird Flowers! I loved the BEAUTIFUL bouquets, corsages and boutonnieres that Lovebird Flowers did for our wedding day! They even did the flowers for our cake! They were friendly, knowledgeable and by far the easiest of all wedding vendors to deal with! And reasonably priced! I highly recommend them! Thank you for everything!
Always a warm welcome and I must say I do love the body scrub and bath bombs, just what the doctor ordered and of course you can't leave without some flowers.
I ordered a Christmas arrangement for my niece. It looked nothing like the arrangement I ordered. I called and voiced my disappointment. I was told (by messenger) that "all the growers were sold out of winter greens and we didn't have enough to build your tree. I promise that it was filled to value. " I then received another message that they would be happy to give me "a partial CREDIT" if I called. I called and left a message 3 days ago - no call back. I called again today and left another message. This is unacceptable. I do not want a partial credit as I do not intend to every use this florist again. (the first picture is what I ordered and the second picture is what was delivered). This is not the way I thought a reputable business would treat a customer. UPDATE; Today I was offered a full refund. As she did provide the bear vase and some flowers she had incurred expenses. We agreed to a partial refund. She was very apologetic and I accepted her apology.
Very nice and Fun store. Love Love Love the Bliss Bath Bombs, all organic is the best with the highest quality. Also i bought a sugar scrub too and its my favourite scrub now, will be back to purchase more.thanks
I buy use & gift bath bombs and sugar body scrubs available here Excellent natural products handmade safe & therapeutic for diabetic&arthritic easement of pain
I decided to visit Lovebird Flowers to get my wedding flowers (November 2019) as it is very close to my work and I could pop over on lunch for a consultation. I am so glad I did! The shop is lovely and filled with beautiful gift ideas, and the staff were amazing! I met with both Lisa and Margaret who were both so friendly and helpful while I tried to navigate the world of wedding flowers. I showed pictures of what I was looking for and they exceeded my expectations with what they put together for the season. I highly recommend them for any occasion, even just to pop in and see what's new for the season. Thank you ladies for being a part of making my special day perfect.
From start to finish, the arrangements Lisa created for our desitnation wedding checked all the boxes. I have purchased personal gifts, corporate gifts and arrangements and just everyday flowers from Loverbird over the past several years and so it only made sense that I asked them to create their bouquets for my wedding. Lisa designed bouquets for me and my matron of honour, along with boutonnieres for the groom and our best man and they were chic, elegant and just right for our sunset ceremony. The staff at Lovebird know what 'personal touch' means and, they never disappoint; they take time to make every experience I've had, personal! Our flowers were carefully packaged for our journey across the ocean and the quality was so exceptional, everyone thought they were real and without question, the perfect addition to our amazing wedding day! If you need a unique, heartfelt floral or gifting experience, don't hesitate.let Loverbird share their love of creating and never be disappointed!
Lovebird Flower is a lovely shop with attractive decor, already hinting to the great gift ideas that you can combine with beautiful flowers.
Lisa and her staff create every time a piece of art. They aim to ensure you make a great and lasting impression. The wonderful reaction of my gift recipients are proof enough.
Lovebird is the place to go for beautiful arrangements at very good value.
I know Lisa personally as well as a passionate business owner. She is extremely talented and will never disappoint. Would highly recommend her for all occasions!
My husband and I chose Lovebird Flowers for our wedding this summer and we could not have been happier with that decision. From day one, Lisa and Margaret were incredibly easy to work with. Our large arrangements, bouquets and boutonnieres were delivered on time to the church and our centerpieces were delivered to our reception hall. The ladies listened to our ideas and were willing to work with our budget to create some stunning pieces. I can’t speak highly enough of Lisa, Margaret and their team. Their work made our pictures look incredible. Due to our final numbers changing within the last two weeks before the wedding, one of the bridesmaids bouquets were missing. After the wedding, upon mentioning the issue, the ladies were quick to apologize and offered a remedy to the situation. Ultimately we are extremely satisfied with everything and recommend Lovebird Flowers to all.
I ordered a condolence arrangement on Friday and it was delivered the next day. Exactly what I asked for. Of all the flowers and arrangements I have seen, I have never seen anything so beautiful. I asked for a couple special things added and I couldn't be happier with the job they did. I will never use another flower shop other than this one. Thank You.
Such a wonderful experience! I recently moved up North and was planning our wedding that was on our family property near London. They were able to work with me over phone and email. Just by sending a few photos they made my flower dreams come true. Amazing service - would highly recommend!