I'm disappointed with the service here. I came in with the intentions to do a quick in and out since I was in a rush. I asked to two separate male employees where I can find the tool I am looking for - both lead me to the wrong direction. I ended up waiting 20-30 minutes in the hardware area for assistance - keep in mind the store wasn't even busy. The one star is for the lady employee who did properly assist me by help leading me to right location.