17 January 2024 15:33
These ladies are not only a pleasure to deal with.they do fantastic work. I had a 20 year old dress coat that they restored better than new, as well as dresses and pants altered that fit fantastically. Highly recommend.
13 January 2024 13:19
Flawless Alterations and Exceptional Service at Lucy's

Absolutely, the reviews here are spot-on! I recently had the pleasure of bringing my wedding dress to Lucy's for alterations, and the experience exceeded all expectations.

The seamstress, is nothing short of amazing. Her attention to detail is truly incredible, and it's evident that she takes immense pride in her craft. From the moment I walked in, I was struck by her extensive knowledge and expertise. Not only is she skilled, but her friendly and funny personality creates a warm and inviting atmosphere.

The patience is commendable. She took the time to listen to my preferences and concerns, ensuring that every detail was addressed. Her meticulous workmanship was evident in the final result – my wedding dress was transformed into an absolute masterpiece.

I wholeheartedly recommend Lucy's for any alteration needs. Whether it's a wedding dress or any other garment, you can trust Lucy's to make it absolutely perfect. My experience was not just about alterations; it was a personalized journey that left me feeling confident and excited about wearing my dream dress on my big day. Thank you, Lucy's, for your impeccable skills and wonderful personality!
26 September 2023 5:51
Talented clothing engineers, the nimble touch of sister's Ban and Eman, can be trusted with your most treasured apparel.
06 September 2023 11:00
They saved my wedding dress! They were able to take my ‘off the floor’ size 8 dress and alter it down to a 4! You would have never known all the changes they had to make. It turned out so gorgeous! Thank you for all your hard work, it was a pleasure working with you both. My wedding dress was stunning because of you!
19 August 2023 3:51
100% recommend for any alterations. Amazing service and welcoming atmosphere by incredibly talented women, makes for a really enjoyable experience.

I had a blazer that I loved, but the sleeves were wayyyy too long. It has buttonhole details that I wanted to keep, so had to be shortened at the shoulder. I drove in from Toronto to have this done at Lucy’s because I know these ladies are the best and that I can trust them to get the job done right.

Thank you soooo much, you did a beautiful job and I can’t wait to wear my blazer now!
18 August 2023 11:14
Amazing experience here for wedding dress alterations! Great location (lots of paid street parking). Highly recommend making an appointment! They do many types of alterations as well. They're incredibly kind, friendly, and welcoming. The price estimates are very reasonable as well, given how much experience they have and how talented they are! Can't wait to come back for the next set of alterations!
31 July 2023 13:18
Lucy’s are the most wonderful seamstresses around. I purchased a second hand wedding dress that needed its mods and they were able to make it come true. They made the changes I requested alongside using their surplus of knowledge to let me know how they can make things work. They are timely, punctual, extremely sweet and kind, and most importantly amazing at what they do! Thank you so much, you are wonderful! I felt beautiful on my wedding day and I am forever grateful.
26 July 2023 1:33
I would highly recommend them for alterations! They are very talented ladies and all my 7 dresses were perfectThank you Donna
08 June 2023 9:56
Ban and eman are hands down the best two I’ve ever worked with! I wanted to buy dresses and also alter my own dresses. Eman was more on the front end of me purchasing my dresses and ban worked on altering my dresses. I can’t say this enough i was super happy with both! They had an amazing collection of dresses and such affordable prices! For my alterations, what i thought is impossible, they made possible! Thank you for everything you’ve done!
05 June 2023 2:37
I can't rave enough about Lucy's Boutique! I had planned to spend a day of prom dress shopping with my daughter and was overjoyed when we found the perfect dress at only our second stop. Eman and Ban (the owners) are knowledgeable, helpful and skilled at what they do! As busy as the store was, they were patient and kind and just let us enjoy the experience. From ordering, to alterations, to the final pick up of the dress, our experience was fantastic. Thank you Eman and Ban! We will recommend you to anyone who is looking for a formal dress.
20 May 2023 23:12
Loved the whole experience! Both ladies are very knowledgeable, helpful, and fun:) Ordered my prom dress and it was a super easy process, with zero alterations it was the perfect pick! Thank you!
30 April 2023 0:10
I highly recommend! I came in to request alterations for my prom dress and the staff were so helpful and accommodating. I was able to order many alterations at a good price point. Thank you so, so much for your time and expertise!
14 November 2022 6:45
My mom got a dress made from scratch and we were both very impressed with the effort and attention to detail that was put into making it. The team knew exactly the best way to style the dress based on the type and weight of the material used. In the end, my mom got the dress of her dreams and she got it on time! We highly recommend this boutique!
03 November 2022 5:36
THE BEST DRESS SHOP EVER! These sisters are unbelievably talented! I bought my dress at David's bridal and after 3 years, a pandemic, and 40 lbs, they worked MAGIC! These awesome ladies took my dress out all the way to the seams and added a corset back so it fit like a glove! They also changed the neckline and made it a beautiful sweetheart style for me! They work quickly, efficiently, and created my perfect dream dress! They also hemmed and adjusted my mother's blue dress so it fit her perfectly! They also helped my mother in law find and order a new dress when the dress she ordered online arrived about 10 sizes too big. Her dress arrived in the perfect size in about a week or so!

Long story short, these awesome sisters were essential for the success of my wedding and how gorgeous we all looked! If you have any sort of event to go to, go see them! You'll be GORGEOUS!
17 October 2022 23:52
I wish I could give these two 100 stars! Eman & Ban are the most kind, caring beautiful sister-duo you can absolutely trust with all your alteration needs! They both helped to make my wedding dress perfect, my Mom’s mother of the bride dress perfect, my maid of honours dress perfect AND even helped my husband with some alterations for his tuxedo shirt as well! They go ABOVE and BEYOND to make you feel comfortable, confident and really take the time to listen to your vision. Thank you Eman and Ban for ensuring every detail of my wedding dress was perfect for the big day! You two are truly the BEST!
10 October 2022 7:05
The sisters at Lucy's are absolutely amazing! They were able to save the day with two very last minute alterations: a wedding dress and a mother of a bride dress. We are forever grateful!
02 October 2022 20:21
Just bought a dress for my sister in laws Quinceanera and it’s gorgeous! The owners are very lovely and make your experience fun! I am totally going there anytime I need a formal dress!
19 September 2022 0:31
Outstanding customer service by Ban and Eman, these two charming ladies took my dresses to be altered for my son's rehearsal dinner and wedding reception, and even made a chiffon shawl with darts to match one dress. Beautiful invisible stitching and magic happened to alter the impossible making it possible. I highly recommend going to Ban and Eman for alterations and their Boutique for bridal gowns and accessories.
13 September 2022 12:57
My visit to Lucy's was so wonderful. After i voiced my displeasure with my dress I brought in they pulled a dress in stock. Fitted it for me and I loved it. It was exactly what I needed to feel special. Not only are they talented with their work but they are kind. I would recommend them to all. Super thanks to them.
12 September 2022 13:44
The two sisters were extremely helpful and genuine and very knowledgeable about alterations. They did a wonderful job altering my daughter's wedding dress.

Thank you!
01 September 2022 21:57
Lucy's is amazing! Staff are lovely and friendly. The work was beautifully done and well within our timeline in the busy wedding season. Thank you ladies for the great service.
01 August 2022 21:51
I will never go to anyone else in my lifetime for alterations, i have never walked into an establishment and felt so welcome comfortable and like family, Lucy and her sister are top tier theres no body else like them, i have goosebumps writing my review because i am speechless how satisfied and happy she made me on my wedding day, God bless you?
26 July 2022 17:29
We encourage local businesses and understand the importance of supporting such businesses. However, an abysmal service is just not acceptable. We were told that the dress we selected is available, so we drove down 2.5 hours to visit the boutique. After we arrived, the dress style was suddenly sold out, moreover no one was there to assist us and staff rushed us because they were about to close (although they still had about an hour to close). We finally found a dress but then their alteration prices were so very high that we had to say no.
23 July 2022 9:23
At first glance we did not think that there were many dresses but then we realized that there are many options in the back, as well as a wealth of options in catalogs. Many dresses were provided to my daughter so she could get an idea of what suited her. They were very patient and supportive and in the end my daughter found the prom dress of her dreams
11 July 2022 23:39
Ban and Eman did a fantastic job on altering my wedding dress! They did major work on it to bring the front of the dress together, to take in the hips area and shorten the dress. Their work is like magic since I couldn’t tell that the dress had been cut at all! Also I had bought sleeves fabric from the shop where I bought my dress but unfortunately that lace didn’t match the lace on my dress. Eman was able to take the extra lace from the alterations to make matching sleeves for me! Their attention to detail is unparalleled and it was a great experience working with them. They made sure the shop was not busy when I came in so that I could get the best experience and make sure that my delicate dress would not be stepped on. They weren’t satisfied with their work until it was perfect. I highly recommend Lucy’s for any alterations, especially if you have a beautiful dress that requires perfection!
16 June 2022 13:21
Such lovely and wonderful women working there. The job they do is phenomenal and they give the best advice. I always go there to get / alter dresses - plus they have the best dress deals out there. 1 million out of 5 stars, they do much more than any other boutique store out there - truly angels in the disguise.
21 March 2022 4:40
Absolutely amazing! The nicest people and the most amazing alterations. I got three dresses altered and all of them turned out so great. The customer service was the best I will definitely come back here for all my future alteration needs.
13 February 2022 14:12
I have taken a few dresses to Ban and the team at Lucy's, and each time has been a wonderful experience! She knows what she is talking about, and gives fair pricing on the work that has to be done. I knew after the first bridesmaid dress I took to her turned out perfectly that I would be bringing her my own wedding dress, and she did not disappoint. The first visit she pinned and adjusted everything, and when I went in 2 weeks later it was done, perfect. We were also able to rent a crinoline from her instead of buying one, which saved us money and time. When I brought my bridesmaids dress for my sister's wedding in, Ban went above and beyond to make sure it was done on time and with care, even giving me a tip to seal my sparkly shoes
I will continue to bring my business here.
04 January 2022 16:58
After deciding to come back to Canada from Australia and moving my wedding up I was struggling to find someone to alter my dress with a very short timeline.

I am so overjoyed that I found Lucy’s. The sisters are so incredibly knowledgeable and personable! My alterations were absolutely perfect, the dress fit perfectly and she even hid the buttons for the bustle so they were not noticeable at all.

I am so incredibly grateful that they were able to fit me in on such short notice and for making my dress fit so well.
02 January 2022 19:58
If you need to by a dress go to Lucy she is very nice and she have beautiful not expensive dresses
29 December 2021 9:16
Ban did loving repairs to a coat I recently brought to her. It was a hand woven coat given to me by a friend who could no longer wear it. She had not only woven the fabric but had also shorn the sheep, carded, and spun the wool. Ban did all the repairs by hand knowing how special this coat is. She is an excellent seamstress who can be trusted with your finest treasures!
12 December 2021 4:18
I am very glad to recommend everyone to Lucy's Boutique. Everyone there is very friendly, and welcoming, and I can always count on them to do an expert job.
20 November 2021 2:52
I used to come here for my kid's uniform alterations for years. They grew up and I no longer needed Lucy's as often. It had been well before covid since I had been in. I recently showed up with a few things and one very complicated item. As usual Lucy welcomed me with open arms. Took in my items including the one she probably didn't want to take and handed me my slip. Today I went to pick up my things. I didn't even notice the "closed" sign & rang the bell. She came to the door despite being closed and again with that big smile welcomed me & gave me my things which of course were handled with expertise and look great. I've been going there for probably 15 years and she is the best. Never has disappointed. Hard working and great at what she does!
13 November 2021 6:02
I arrived at Lucy's Boutique in a panic as I discovered a problem with a suit too late. Lucy settled me down and, while she couldn't help with my original problem, we were able to work out an alternative solution. Very professional, skillful and personable. Lucy's Boutique gets all my business from now on.
28 October 2021 19:06
The best experience getting my wedding dress altered. The nicest sisters, so knowledgeable and explain every detail. They did the most beautiful work on my dress. I can't wait to show pictures after the wedding day. My dress is very complex with lots of fabric and no one would ever know there was alterations done. So happy with my experience at Lucy's
23 October 2021 16:33
I came to Lucy for alterations for my bridesmaid dress back in July. Lucy was so kind and attentive and treated me like family during the entire alterations process! I will recommend Lucy’s to all of my friends for wedding dresses, bridesmaid dresses and alterations! Thank you Lucy ️
08 October 2021 2:31
What a fantastic store!

When I first booked my appointment they were BEYOND nice and accommodating. They moved around their schedule to make sure I was able to come in. I had a very specific date and time crunch and they made it work. While on the phone they also gave me some fantastic wedding advice and timelines for a dress, who to bring and when. PLENTY of information.

I had gone in with both my mother and mother in law to look for a wedding dress and they were ready as soon as we stepped in. Having had no luck the previous day, I had felt discouraged to continue shopping. The ladies within this store were so kind and asked really insightful questions to understand my style. What was different from them to the previous bridal boutique we had went to, was that they started selecting dresses after I provided feedback. Not selecting dresses they thought I would like. They LISTENED. Not once did I feel judged for how I felt if I liked or didn't like parts of specific dresses and after 4 dresses they pulled out the one I ended up choosing. THEY found and selected it. I didn’t have to. It was magical.

My mother in law picked up my dress for me a few weeks later and they had taken such care and detail to ensure it was flawless. Even sewed in some blue for good luck. I have a few more fittings and alterations before the big date next year and feel in very good hands with them. I came in feeling lost and left saying yes.

Thank you so much for making this an experience any woman would hope for! I can’t wait to be back.
27 September 2021 2:58
My experience with Eman and Lucy's Bridal was exceptional. The wedding dress I purchased 2 years ago did not fit after 3 wedding postponements and some extra weight during COVID.

The ladies were with me every step of the way taking out seams to make the dress fit, and then bringing them all back in when I lost the weight for the wedding. They were patient, kind and encouraging.

I even bought a beautiful veil to compliment my wedding dress there at a very affordable price.

The pricing was very reasonable and the flexibility and craftsmanship was unbeatable.

I'll be sure to recommend Lucy's Boutique to everyone of my bridal clients and anyone looking for affordable gowns and general alterations in the future.
26 September 2021 14:20
So grateful to the wonderful ladies at Lucy's! They fit me in on short notice (3 weeks before my wedding) and did an exceptional job altering my wedding dress! The alterations were exactly what I wanted and they were lovely to work with. Would definitely recommend!:)
25 September 2021 23:15
Amazing experience having my wedding dress altered at Lucy’s boutique! To say I was anxious about leaving my dress in someone’s hands to alter it is an understatement, but at Lucy’s every single detail (no matter how big or small!) was considered and my mind was put at ease. I am extremely detail oriented so when I noticed a few things were not EXACTLY like I wanted they were instantly attentive and fixed it and made it even better than I expected! “Good enough” is not the standard, “it must be perfect! ”. So pleased with everything and also the pricing is unbeatable. I had a quote for someone else for double what I paid at Lucy’s, and they suggested ways I could save even more money rather than charging me for more work! I’ve already recommended them to my bridal party and mom for their alterations!
05 August 2021 13:30
Sweetest staff! Alterations that compliment EVERY body type! She made me a tie out of my excess fabric taken from the bottom of my dress and SURPRISED me with a pocket square to go with it for my date. The lovely ladies at Lucy’s boutique went above and beyond!
06 July 2021 21:35
I brought my daughter to Lucys boutique to find a Confirmation dress. Ban took one look at her and just knew the right dress. We bought it and cannot wait to pick it up. We're so happy to have met you Ban and will be back for every dress we need in the future. Thank you so much for all of your help. You truly are a special and talented woman?
05 July 2021 4:45
Lucy's Boutique was great! I took in my wedding dress for alterations - they were friendly, understanding of what I wanted while also offering options and advice. Just make you leave enough time for a second fitting should you need it. I had a covid wedding and the ladies at Lucy's made sure I was happy with my dress and that I had it well before my wedding date. The wedding was perfect with the perfect dress, thank you!
20 June 2021 18:26
I have used Lucy's Boutique for alterations for many years now and without doubt they are the best in Oakville. Extremely friendly, skilled and just as importantly their prices are very reasonable. CC
06 June 2021 12:23
Lucy’s masks are beautifully made and fit perfectly with ideal 3 layer coverage. I have three of her masks and enjoy wearing each one. They are very comfortable with easily adjustable soft elastic for around your ears and a nose piece you can mould perfectly to give a snug fit. Lots of colours and patterns to choose from. I have finally found a mask that fits. Thanks Lucy!
01 January 2021 2:35
Love ban. Did my dress alteration with her. Very accommodating and super fast. My dress was done in a month or so. Would’ve been faster too. She’s amazing!
30 November 2020 13:13
Lucy was amazing! She made me feel like a beautiful bride in my dress she got all my requests done in a timely manner! She also did all my bridesmaids dresses we looked and felt amazing! Thank you Lucy you are a rock star!
04 November 2019 11:28
I am so happy i discovered this place! The service is amazing and always done fast. She is a professional and her work is great. Not only dose she carry gorgeous dresses she also carry's wedding dresses. All the dresses are really good Quality, and her prices are great. I definitely recommend this place to everyone.
30 October 2019 10:27
Lucy is an amazing seamstress and a great human being. She will talk even the most stressed bride and her family into a good happy place and her fingers work magic. Go here guys. I'm not posting pictures because my daughter in law has done so already, I think.
23 September 2019 22:04
Had an amazing experience at Lucy's Boutique and Alterations for my wedding dress. I walked out with my dress this past week and it looks better than I had ever imagined!

I bought my dress without knowing that there were some missing buttons. Ban with hey eye to detail caught the error. Unfortunately the bridal shop was not willing to honour me with the missing buttons. Ban of course saved the day and went out and find buttons that matched perfectly!

Thank you so much for everything that you did!

P. S. If you are reading this trying to find where to get your wedding dress altered, these reviews don't lie!
08 September 2019 22:38
Amazing work on my wedding dress here! They took in my dress, added in an invisible zipper, added in cups and added a 7-point bustle, all for a very affordable cost. High-quality professional work, as you can tell the ladies here know what they are doing and have much expertise. Thank you Lucy's!
06 September 2019 13:53
Ban saved my wedding day! With 3.5 weeks until my wedding day my dress needed some major alterations done! Keep in mind my dress had already been "altered" by the boutique i purchased it from and it cost me over $900. The dress was altered poorly but I did not want to go back to adjust as they told me it would cost me more money. So, I took my dress to Lucy's and immedialty Ban said she would save my dress and not break my wallet. AND SHE WAS RIGHT! My dress was very intricate and is fully covered in sequins. 1.5 weeks later I went in to try the dress and it was almost perfect.last minute I decided this dress needed to be strapless SO that is exactly what Ban did. Within just a few hours Ban transformed my strapless unfitting dress into the strapless DRESS OF MY DREAMS! Thanks to Ban I had the most amazing dress I could have ever possibly dreamed of. This boutique cares for you and they are honest and it is what every bride needs. Thank you Ban for everything!
16 August 2019 4:46
Thank god we found this place, Eman and Ban are just the most amazing beautiful people with such an amazing selection of dresses they are so accommodating. The best experience i’ve ever had dress shopping!
31 July 2019 8:33
This was the second time I’ve come here and both experiences have been amazing. I bought and altered my Grade 8 grad dress four years ago and Bhan did an amazing job with the alterations. My sister also bought her confirmation dress here this year and Bhan was so helpful in changing it to how she wanted it. She has an awesome selection and is so helpful and caring. I bought a very expensive prom dress online and it was too big and I was so worried for my prom, but I brought it to Bhan and she fixed it up so nicely. Totally worth every penny I paid. It was such a hard dress to alter, with so many jewels all over it I was surprised at how awesome of a job Bhan did on it. Truly the best place I know in Oakville and I recommend to anyone! I will keep coming back here for sure
25 June 2019 9:26
Purchased my daughter's prom dress at Lucy's and it was a 5 star experience from the start! At first you may think that it is only an alteration shop but she has a limited but beautiful selection of dresses with many more styles and selections to choose from by ordering. The dress came in within weeks and the alterations were done quickly and professionally perfect. Be sure to check out this hidden gem for formal and bridal wear. There is also a children's section. The prices are very reasonable compared to larger stores and the service is impeccable!
08 May 2019 20:13
They have beautiful gowns here including bridal as well as the portion of their business where they do alterations. I came here because of many recommendations for this place and they were right. I came in with a dark spring jacket and didn't like the white lapel and wanted it changed as well as taking it in down the side and getting rid of the gathered bottom. She did a fantastic job and I've since brought in other things to be altered as well! Both ladies are very friendly and easy to talk to. My work done seemed slightly expensive but you get what you pay for and you want to know that you don't need to worry about the outcome and that is the case here. I highly recommend them!
30 April 2019 23:05
I had an amazing experience at Lucy's boutique and alterations! Lucy's alteration skills are excellent, fast and precise. Super happy with the outcome of the alterations on my prom dress!
15 April 2019 10:39
Found my prom dress here! Willing to do anything to find your dream dress and lots of options to try on.
03 April 2019 2:06
Had a wonderful time seeing all the different dresses and the lady's there were all so helpful and supportive for finding a dress that fits my well and one that I love.
27 March 2019 5:33
I'm so happy I discovered this place! The service is always excellent, she's professional and her service is fast. Not only dose she carrie beautiful dresses she also carries wedding dresses, and the quality of all the dresses are amazing. I definitely recommend this place to everyone.
04 January 2019 18:27
I'm so happy I discovered this place! The service was excellent, she's professional and fast. Lucy (I'm assuming) was able to shorten a difficult hem with sequins and bead work and she recommended adjustments to take the sleeves from dowdy to fabulous. The price was excellent for sewing by hand. I noticed they carry gala dresses, jewelry, clutches, evening capes (including rentals), bras for backless and low cut dresses. I'll definitely go back!
10 June 2018 19:34
I came upon Lucy’s Dressmaking and Alterstions quite by chance, on my way to lunch on Kerr Street. I paused briefly to look at their very attractive dresses in the showcase. I liked what I saw and decided to step inside and look around briefly. I was immediately attracted to one particular dress, which I hurriedly tried on. Running short on time, I promised to return. Both Iman and Ban were so warm and friendly. I was drawn to their knowledge and expertise as I explained I wanted a dress that would look both stunning and sophisticated for my Son’s wedding. They were positive that I had chosen the one! Weeks later, I returned and thankfully, the dress was still available. They altered it and it fit perfectly. It was indeed my dress! Both Iman and Ban are very creative and very professional. I highly recommend Lucy’s for your next big event!

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