Marble Slab Creamery

Customer service sucks! The blonde girl working there was soo mean did not greet us or smile for a bit, please do better teach them how to smile to gain more customers we are never gonna come back to this place again.

I like the place very clean and the helpers very nice people use this place more than 10 years

The ice cream is good, but it seems their coolers aren't cold enough. Both times that I've been to this location I've had half melted ice cream slapped into a waffle cone, which then runs out the hole in the bottom before I even walk out of the store. With small cones going for $8, I'd like to enjoy the ice cream, not wear it!

Usually have a great experience at this location. But I feel like I got ripped off for a small $8 ice cream. They changed the bowls and also didnt give us full scoops. Expressed my dissatisfaction and the manager told me to pass it onto corporate.

But usually the experience is great

We bought an ice cream cake from the Masonville location. It made 8 of us sick. I’ve called no one ever answers so I’ve left a message, emailed and filled the online form as well. I’ll I got from customer service is they’ve contacted the store. This is terrible service. Lack of caring and could be making more customers sick without even caring

It is delicious clean inside people are very polite and fast to serve alot of flavors rhey hace cones cakes and take home products

It was a nice experience with Marble Slab.
Try Mango+raspberry sauce+ chocolate chips+skore.

Their product is very good, however the young staff members are very rude and not well trained with customer communications and respect. Won't go back.

Delicious, but nearly $20 for two SMALL icecreams in plain bowls, one with no toppings in it. Unfortunately I won't be able to afford to get cream here very often anymore, prices have really skyrocketed.

Honestly, I’m not a big fan of the flavour of their ice cream. I’ve tried a lot of items and it just tastes like store bought ice cream and the syrups also taste like regular store bought stuff. The mixed nuts taste stale. It’s also pricey!

It wasn’t unique to me, I feel like you can whip something exactly the same at home. It’s just too average tasting for the price.

This is my personal opinion only. Others I know do seem to like Marble Slab.

Their hard ice cream is very soft and tastes like Chapman’s.

Cheesecake with raspberries and blueberries and Graham wafer, amazing! We bring home by the litre, as that is the best bang for yr buck

Everyone there looks like they enjoy their jobs and are happy. Can't wait for the outdoor seating to be an option again. Still going strong after the pandemic.

Great frozen desserts. An interesting experience. I'd be highly wary if you have nut or peanut allergies however. The nature of the food preparation levels itself to nut oil cross contamination fairly easily, while remaining still within accepted proper food service practices. I have family members with such concerns.
Loved our first visit here. Was well worth the drive across the entire city of London from the 401. It was date night and this seems to be popular for exactly that.
I didn't find any stickiness during my visit. A pet peeve of mine at ice cream parlours. There's no reason you should come across sticky floors or surfaces in a restaurant of any type. Nice to see staff keeping the place up well.
The available options! I imagine that the number of potential options and combinations would factor somewhere in the hundreds of thousands of possible combinations. And even then no two orders will never be the same as it's hand blended preparation makes each mouthful unique. Generous portions and no goods barred on the options and add-ons. Price point excellent for a dessert bar. One customer was buying hand mixed I've cream dessert by the litre for take home. There were freezer cabinets full of ready made I've cream dessert cakes for special occasions. The options of how to make them are staggering!
During our visit we and all other customers were being served by one big shouldered young fella expertly hand mixing our orders whilst the other fella was busy preparing the delicious waffle cones and bowls and hand dipping into various chocolate coatings. Ample eat in seating. Comfy bench seats, trackers and chairs. Wheelchair accessible you might find it a stretch to peer into the freezers but they were clearly labelled too. Bright and cheerful, clean and tidy. A well oiled machine. As for all the delectable dessert options.if you've got a craving for ice cream this is a marvelous place to go.
Plenty of free mall parking.
Bring the kids, or sneak out for date night desserts. It's a genuine treat.