Markham Acura

I had an excellent experience with Markham Acura. I was looking for a three-row SUV, and they had what I needed for my family. Jessie in sales assisted us in selecting the vehicle we wanted, and she completed the paperwork quickly. Candy in finance performed an excellent job completing our loan application, and she is highly attentive to any concerns related to the automobile purchase. Mo, the manager, was very courteous and took his own time explaining the terms of the deal, and he even offered a complimentary accessory for the brand new automobile. This crew is fantastic, and I urge that you seek their expertise and professionalism when purchasing an Acura vehicle.

Everything users want! The first time I met him, I felt that the service quality was very good and he felt very friendly! Trustworthy! When choosing a car model, we have rich professional knowledge to help customers answer many questions! Hope it will spread!

Dude! Acura and Honda wheel nut torque spec is 80ftlb. Not over 150ftlb. Stop playing. Use ur torque stick!

Very nicely professional services
The used car manager Ali and his colleague Jimmy provided my family a superior service: a quickly good price for our used ford car, professional car body check, and a quick response for my any questions about the car.

Absolutely amazing experiences with them and I am thinking of to get a newly Acura SUV as I truly believe they could continue give me a good service again.

Highly recommended 5 stars

If you’re looking to buy a used or new car this is the place to go! Desmond and Candy were of such great help to not only me but also 2 of my close friends who also ended up buying vehicles. It can be hard to trust car dealerships and also be difficult to get a good deal, especially during these times, but you can definitely rest assured that Desmond and Candy will be sure to take care of you!

This dealership is the WORST experience ever…I put a deposit for a new car back on Dec 5th, 2022 when Acura Canada announced the details and revealed the car with a salesperson called Sinclair. He told me I was 3rd on the wait list for the vehicle at the dealership. He eventually stopped working at the dealer and no one followed up with me to update me on the vehicle, so I called the dealer and they assigned my file to Jessie the leasing manager. I would constantly attempt to get an update from her and was never given any solid information about the car. Out of frustration I called the dealer and was told I was 9th on the list by Andy the sales manager mid June of this year. Without surprise I never received any updates from Jessie so I called the dealer today (Oct 11th) to find out they sold around 10 of these cars and no one had an answer as to why I was not allocated a car. Apparently there are another 7 people above me on the list, which does not make any sense. I received this update from a manager called Jimmy. I wouldn’t waste my time doing any business with this dealership going forward. Horrible business practices and false promises. Please avoid.

Very good experience in buying a car at Markham Acura! Simple and straight forward, no wasting your time on price negotiation. Thank you so much to Ronald and Acura folks!

Excellent experience all around. No pressure Sales and really seem to want to sell a quality product. They are fixing things that were a concern to me, and it did NOT take a heated discussion.

Sinclair and Candy were excellent to deal with! They were both very patient and were willing to answer any questions I had. I will definitely be recommending Markham Acura to anyone and everyone.

Top Notch customer service!

Amazing service by Nav! He went above and beyond for me to get me the car that i wanted! Thank you for service and your prompt action to finding me new whip! Will always send my family and friends to you for Acuras!

It’s a great place to purchase my car. Eric Liang has professional knowledge and provided wonderful service. I’m totally satisfied with his great work

Ronald Yip, this person attitude will always instill in my mind, He’s Soooo RUDE and UNPROFESSIONAL, all He cares about is the $ amount he can gain from each transaction he’s involved with and Definitely not what the client wants, My dad went into Markham Acura to complete the paperwork for the buy out of his Leased Acura that come to terms, , that Acura Car was originally leased from another Acura location, Ronald was not happy that he is doing the paperwork for the buy out, so Ronald wants to change an extra $300 as well as $597 fixed standard fees for the paperwork. Of course, I ask why the $300 extra fees? As Since the Acura Headoffice advise me that I can go to any nearby Acura location for the paperwork and pay a standard fee of $597, This standard fee is the only fee that’s applied for the paperwork, so we schedule an appointment at Our nearby Markham Acura, this guys provide my dad the worst ever service, he’s was complaining that we should go back to the original Acura location and that he doesn’t gain anything from this transaction and that the $300 is a small fee, and that we should leased another new Car from him and return this old car since it’s already 4 years old and has 94000 mileage on it, sooo I insisted that No, we do not want to leased another car and that we want to buy out this old car as my dad say he likes this car…. At my insistence, he started the paperwork very very angrily and passed the partially unfinished paperwork to the finance department for payment and rush us out his office quickly, mannnn this Ronald is a mess, very very Rude …

Murphy was quite helpful in recommending the needed services and did not push for any items which were not required. There was some problem with the license plate cover which he took care of to my satisfaction.

Jessie is extremely helpful and knowledgeable. She found me a car, exactly what I was looking for and helped in finalizing the deal. The Sales Manager, the Finance Manager and in fact all the staff at Markham Acura are just awesome! Thank you so much.

Sinclair was a great and professional sales associate. He was very kind and helpful, answered all of our questions and there was absolutely no pressure from him to close the sale. Very great experience dealing with Sinclair.

We were searching on-line for a Honda CR-V and found the listing for one at the Markham Acura. It was a great price so we made a trip to Markham from out of town. We were greeted by a friendly receptionist and handed over to Jonathan. Everything seemed to go smoothly and we found everyone helpful. They even delivered the vehicle to our home. Unfortunately when our car was delivered we were very disappointed to find it had not been cleaned and detailed as promised. We also had to drive all the way back to Markham to have the air conditioner serviced as it was not working, even though this had been checked off as working on the pre-sale list. This was very inconvenient and we felt it should have been addressed before sale. The air conditioner was serviced.

L just wanted to let you know how amazing Markham Acura is from beginning to the end. My husband and l when into Markham Acura not exactly sure what we wanted.   From the warm welcome from Mo, then introducing us to Daniel Sun. Daniel, we would like thank you for your professionalism, knowledge and your patience explaining our Acura RDX. Making sure we understood the vehicle from top to bottom and with no pressure. Also shout out to Candy for securing financing for us. Candy you were wonderful as well. I can't tell you how much we love our Acura RDX. You just have to drive one and see for yourself. Visit Markham Acura.
Thank you Dilawri Team

We found the purchasing of a vehicle at Markham Acura to be an easy and pleasant experience. Daniel Sun and all his co-workers were very nice, professional and helpful. They really made us feel special. They bent over backwards to get us the best deal possible. We highly recommend them to anyone interested in purchasing a vehicle.

April 23,2022 - I only had one week to prepare for my new employment, and needed a vehicle for that purpose by Monday 2nd, 2022. Based on my passed experiences with other car dealerships, I know what I am looking in customer care and service. From the very onset, I received prompt customer service over the phone via text from the employees at Markham Acura. To make a long story short, I walked into Markham Acura, and was connected with MR. DANIEL SUN right away. HE IS ONE OF THE BEST HUMAN BEING I HAVE EVER COME ACROSS. He made my first Markham Acura visit and positive and memorable one. He treated me with urgency, professionalism, and respect. He made me feel as if I am his fist customer ever. He answered all my questions. At one point he referred to me by saying ". Your the boss. " And, offered me water on occasions. I explained my situation, and price range for a pre-owned vehicle. He exceeded all my expectations. My vehicle was ready by Wednesday April 27th. I was at ease, with no stress dealing with Mr. Sun. I feel privileged to have dealt with him, and will seek him out for my next purchase.

Nav was great to work with. The entire sales process was smooth and handled with professionalism. Nav was patient and informative with all of my questions and let me test drive the car a few times before I sat down with him to finalize the deal. Never any sense of pressure.

The Markham Acura Service team is efficient and professional. Hats off to Service Advisor Arslan for assisting me twice with my 2020 RDX. He goes above and beyond the call of duty over the phone and in-person. Always has great advice and tips on how to maintain my vehicle and assisted me last minute with some chips and scratches. Such a thoughtful and kind employee, and brings great depth to the Markham Acura Team. Thank you, Arslan!

I recently purchased my leased Acura MDX. I delt with Daniel Sun the leasing manager at Markham Acura and he made the purchase easy and convenient. I would definitely purchase or lease my next vehicle from Markham Acura

Daniel Sun and Candy Hao from Markham Acura are fantastic to deal with! Having owned luxury vehicles for years, the experience you receive from your sales person and office administrator can make or break your buying experience, regardless of the vehicle obtained. I am highly impressed with the service I received as well as thier attention to detail after the sale was completed. If you're in the market for excellent quality vehicles, as well as superb customer service, look no further than Markham Acura and particularly for Daniel and Candy. I highly recommend them/this dealership. Keep up the fantastic work. With sincerest appreciation.

Markham Acura, the company that blacklists you when they no longer want to work on your vehicle. Sell you a lemon then tell you to buzz off when you have a reoccurring problem that they no longer want to deal Way to go team!

Friendly staff - Great service - 360 degree customer care
I am pleased with my experience at Markham Acura! Thanks to my sales Rep Eric Liang, with his help and professional product knowledge, I was able to find the perfect car that suits my needs. Also another big thanks to the sales manager Andy for the excellent support! The dealership is friendly and easily accessible, I always bring my RDX for maintenance here and I will definitely refer my friends and families whenever they need a car.
- Joseph Zhao

I had a really good experience here getting my first car! Daniel was really informative on the details of the car and really professional. Andrew was one of the nicest guys ever he really helped talk me through the paperwork and all the details, he was really a class act and cool guy. Ryan even came in on his day off to help walk me through my cars features on the day I came to pick it up. Great customer service and people at this dealership!

Leased my second car from Markham Acura few days ago, working with Daniel Sun was an absolute pleasure! Daniel is extremely patient, I never felt pressured to make a decision, and most importantly, a professional who knows the car business inside and out. Thank you for such a wonderful experience.

Just bought a 2019 TLX Tech. I dealt with Jonathan and Sales manager Mo.
Both worked with me and went above and beyond to get me a great deal'
In fact, they gave me the best deal anywhere around the GTA.
Jonathan delivered the car to my home and took his time to go over the entire car with me. One of the best detailing jobs I ever seen inside and out! Jonathan made sure I was happy before he left. He even offered to hook up my phone to the blu tooth. Thanks Jonathan. Thanks Mo
I would not hesitate recommending this dealership and/or these salesmen to anyone shopping for a car.

Went to several dealerships prior and would strongly recommend Markham Acura over any other.

I can speak to the excellent service of both my sales manager (Jessie Luo) and financing manager (Hani Soudah) who were able to answer all my car and financing questions without any pressure to enter into any agreement prematurely. Both were very knowledgeable about their work, honest and went out of their way to provide friendly service. As someone who tried several car dealerships prior, I would highly recommend Markham Acura and specifically these two staff for your experience

Booked an appointment to fix my headlights. Spent 7+ hours in the waiting area and $120+ to replace 2 daylight bulbs which typically should take less than 30min to do. My daylights work but my headlights/high beams are still malfunctioning after I got the car back. Didn't feel like going back in and waiting another 7+ hours to get it fixed so I'm going to get a local mechanic to take a look at it instead.

Came to the dealership because my car had a factory recall notice for moisture found in the headlights (which I assumed is what caused the lights to stop working) but the dude there said it not the cause so it's not covered. Probably would've been more believable if they had the mechanic take a look at the car first before making that determination but ok.

Overall friendly but slow service. They're pretty busy so I'd recommend not going here for non-routine car work but if you do, make sure you have a ride out otherwise be prepared to spend the entire day there

Ronald was extremely helpful and patient in explaining the models and features it has. I've purchased both my cars from him! I would highly recommend swinging over to this dealership as they would meet your needs!

Just purchased a 2019 RDX from them. The team was great specifically Sinclair Li. He made my car buying experience very comfortable but also professional. I would recommend checking them out for your next car.

Ronald (Assistant sales manager) and Boan (financial) both were extremely helpful, Ronald was not the pushy typical salesman, guided me through all the vehicles of my choice, Boan made the paperwork process very easy and simple. Thank you both for the help and making the process easy. I would recommend seeing both of them.
Update: Been servicing my vehicle here as well. And Arslan is the man to go to, always a delight. Always did a splendid job. Tiger also assisted me a few times and he was great also. S/O to the technicians at the back who worked on my car.

Such a fabulous and professional service, during pandemic in particular. Special shoutout to Eric Liang for getting me my dream car in a perfect timing

This place up sale me a lot of things that i don't need
such as I had check ADW light came off on my 2013 acura rdx, and they told me is the solenoid. They charge one hour diagnose and extra 700 dollar for the parts and labor. Two days after the light pop off again. This time they told me I need rebuild my AWD system for 4000 dollar. I spend 700 dollar more and they never fix something that is not the failure. Eventually I took it to other shop just flush the differential fluid and the light never pop off again.

Jessie is just amazing so helpful and understanding, she helped us through all the process. Thank you Jessie.
Andrew is the best financial advisor working on our best interest.
Thank you Andrew

Our experience at Acura Markham was amazing! Nav from sales was wonderful and made the experience even better from start to finish. He was very professional, friendly and gave us enough space and time to discuss the decision with family. We leased a 2021 TLX and it is a amazing car.

I will definitely continue business with this dealership and Nav with future leases/financing. Thanks Nav!

If you are in the market for a new vehicle,
I highly recommend checking out Markham Acura and better yet, specifically speaking to Nav. He took care of my parents like family, didn’t hesitate to work out a deal in our budget. Made sure we understood everything thoroughly. He made sure not to rush and even stayed longer. He always provides the best price he can straight up, wasting no time. Very enthusiastic, energetic, and professional. Spent a great deal of time while we took delivery of the vehicle, showed every little detail and feature. Highly recommend to not only fiends and family but to all! 100/10!

Nav Bala is the absolute best! Bought a used car from him and he was such a sweetheart! He was super helpful, kind and funny! Definitely recommend!

I bought a used car from them and have probably been their most needy customer they have ever had. They have been so patient and kind to me and my car is amazing. This is a great place to buy a car. I wish I could give them ten stars.

Bought a 2021 TLX A-spec Silver from Markham Acura. WHAT AN EXCELLENT EXPERIENCE SHOPPING WITH ERIC! Special Thanks to Eric, who provided me with the unbeatable price-matching and professional solutions throughout the whole process. TBH, I was extremely worried about tons of negative reviews in Markham Acura until I called Eric. I still remember that he promised to me that I would receive the most professional service and indeed he did it! Love my car and Thanks to Eric!

Bought a used car last week with Daniel Sun at Markham Acura. He was attentive and to the point, which I liked. No BS and kept all promises when it came to detailing the car, fixing up dents and scratches when requested. He's been in the industry a very long time so he knows what he's doing and it goes smoothly as long as you know what you're looking for as well. Very happy with my purchase!

Good sales service. We didn't shop around. Thanks to the sale rep Eric Liang who helped us to process the deal smoothly. Very customer friendly.
When we picked up the car, I was surprised it came with a teddy bear on the seat with seatbelt fastened. So cute.

Would highly recommend Markham Acura. Phenomenal experience and service from pre-order to delivery. Huge shout out to Sinclair and Mo, who were friendly and receptive to any questions through out my entire experience. Made sure I would get my car on time, they were entirely transparent, and they delivered. If you need a new car, go find Sinclair Li!

We have been dealing with Markham Acura from past 7 years and we have best experience this time with all the staff.specially General Manager Moaid El Khatib.he is has very pleasant personality and definitely accommodate all his customers needs.whenever you exit from this dealership we always feel happy. We will definitely recommend this place for all Acura cars needs.

Thanks to Andy & Eric for helping with my car purchase. Excellent customer service. Very professional, polite and made the transaction smooth. Thank you!

I recently traded in my TLX for a brand new RDX and this isn't my first Acura purchase.so I got a great chance to compare my experience at Markham Acura vs my local Acura Dealership in Mississauga.

First and foremost. This dealership represents what an Acura engine is like: a reliable and well run machine. As I walked into the dealership, I didn't see any employees huddling around and talking, rather everyone was busy but at the same time I was looked after immediately, even though I didn't make an appointment.

Usually with making big retail purchases, there is a sense of pressure and anxiousness, especially when buying a car. The entire process of making my purchase was exciting and fun. I cannot stress the importance of this.
I didn't feel any sort of pressure from any of the staff to make any purchase decisions, rather I was given options, from which I could choose and ensure they fit my lifestyle and budget. The staff were always straight forward and honest with and let me know when certain information was fact or it was their advice/opinion. This allowed me to rely on their experience and make a relaxed independent decision while focusing on the best part of buying a car; THE CAR ITSELF.

I've been visiting my local dealership for over a year and I always go and greet the sales person that sold me my old car. He never seems to remember my name or my purchase, but rather mistakenly assumes my name and identity. Through out the entire process at Markham Acura, all the staff members knew my FULL name and knew what I was looking in my next car. On the day of my pick up at Markham Acura, all the members of staff that I dealt with knew my name and what car I was purchasing. Even the busy GM knew my name and came to check up on me several times both days I was there. He took his time out to show us our new car and congratulate us on the purchase. A week after my purchase the GM called me himself to see how everything was going with the new car. This is what you call above and beyond customer services

My 6 year old daughter and I came together to pick up the vehicle, and I expected, she would be bored during the paperwork signing. The manger, I was dealing with Candy Hao, had prepared a colouring kit for my daughter to use while I signed the paperwork. They even had 3 teddy bears sitting in the new car for my kids to enjoy. My daughter absolutely loved them.

After the paperwork was done, two members of staff, Eric and Sinclair, walked me to my new car and helped me remove all my belongings from my old car into the new one. They both went over all of the features of the car. Most importantly, they went over the significant differences I will encounter from my old car, from powertrain to safety features. This was huge in the settling in process. Thanks to them, I knew what to expect and didn't have to spend time learning how to use the touch interface and other features.

Finally, the small things. The staff made sure I always had some water with me at all times. Additionally, the key fob that I got was of the most premium quality. The main key ring had an Acura logo and no marketing of the local dealership but the second key ring had it. This is exactly how a dealership should market it's self, not through plastering their names on everything they give you, but through giving you a memorable experience.

Overall, this is the best experience I've had purchasing ANYTHING and I'll be a repeat client of Markham Acura for years to come.

Markham Acura is by far the best dealership that my family and I has been to! I purchased my first car and they made it such a memorable experience! If you are looking to purchase a vehicle, I would highly recommend going to Markham Acura to see Ronald, Hani and Jimmy! They all provided excellent customer service! They were very friendly, helpful and patient. They were very knowledgeable and were able to address the many questions we had. Overall, my family and I had a wonderful experience and it was beyond our expectations!

Thank you Ronald, Hani and Jimmy for all of your help and your excellent customer service!

Mario (intern) from the service shop at Markham Acura was extremely helpful and went out of his way to inform me something of my car I was struggling with understanding. He was very patient and informative. Thanks again Mario.

We bought the car from the dealer about 3 years ago. When we purchased the car, we also bought a package about dealing with rust. Years after, there were several rust spots around the body of the car. We came to the service department and mentioned the package. Unsurprising, there was noting that they could do because they just denied that there were rusty spots but said something that rhymed with "fall let" and we had no idea what that was. Worst of all, the service staff, TIGER SABARLLO was screaming to my husband. My husband is not a native speaker and expresses himself slower than normal but he would not let him talk at all. I could hear his screaming over the phone and certainly was shocked by the customer service level that we were confronted with. I would recommend you to avoid this dealer for service. It is not about the car, but rather the attitude they talked to us with.

I recently completed the Toronto to Thunder Bay trek in my 2019 RDX. Unfortunately we experienced some serious issues with the vehicle which effected a number of features and performance. Needless to say I was very frustrated and questioning my go forward loyalty to Acura (which is my 2nd rdx in 10 years). Ryan Zanatta in service went above and beyond, and completely restored my faith in the brand. He gets it. And appreciated his eagerness to help, along with insuring additional updates occurred, and that the vehicle was Acura standard ready for our Trek back. Thank you TBAY Acura for your outstanding service and assistance. Job well done!

Took my RDX into service at Markham Acura and my service advisor Tiger was amazing from start to finish. He is knowledgeable and had everything ready for my arrival so things ran smoothly from the time I arrived. He understands customer service and I find that's sometimes rare at a car dealership. Thanks Tiger!

Terrible experience at this dealership. On Wednesday evening I had made an appointment to see 2 cars on Thursday. When I got to the dealership, the cars were no longer "available", yet no one had bothered to call me and let me know prior to me arriving.
Sales agent then said the cars that i requested to see were likely out of my budget and attempted to sell me a car that he said I would love.
The car that I test drove was completely unsafe for the road. The ball joints and breaks were completely shot, and the alignment was so off I had to drive with the steering wheel turned 30 degrees to go straight. When i informed the sales representative of my experience driving the vehicle, he told me there was no way that was possible and that he had recently driven the car and it was perfect.
I made him drive it again in front of me. When he came back he agreed that there were some slight problems with the car he had given me. I immediately left to another dealership and bought the car I wanted from someone else that same day.

First time there and find that parts are grossly overpriced and parts' staffer's attitude and manners didn't match their high prices. Will definitely shop elsewhere next time.

I had roof racks installed on my MDX and I couldn't be happier - the roof racks are great - but what made the entire process excellent was the customer service reps. They are fantastic - they are all super friendly and approachable! Sam's communication was spot on. So happy with their service. Thank you!

Fantastic experience from start to finish. From sales to financing to management, everyone provided exceptional customer service. My sales rep Jesse was easy to talk to, knowledgable and matched me up with an MDX that checked all the boxes on my list. The dealership went above and beyond to create a fantastic customer experience. I couldn't be happier with my purchase and absolutely love my new car!

Nav was amazing to work with at Markham Acura! He works with within your budget and was able to provide me with a car that went above and beyond my requirements. I’ve had my car for over a month now and I love it!

Nav really takes the time to make sure he is providing you with the best service possible, and always made sure I was secure and happy with my purchase. I honestly really felt like I could trust him and was genuinely happy with my new/used car!

Next time I’m in the market for a car I will definitely consider coming back!

Pleasure shopping at Markham Acura with Amy and Saintclair as they provided me great patience and made me feel comfortable making a decision. Explored different payment options at ease to satisfy my needs. Everything was kept nice and simple, and shout out to all to the Finance Manager Andrew once again for making everything happen. Cheers.

Great stuff! We went there to test the RDX. Really excellent service. Really busy store cuz the great service idk

Purchased a 2016 MDX from this dealer. We dealt with Ronald who helped us out. No pressure sales and experience was great. Would have given 5 stars if I didn't have to bring the vehicle back in for some issues. Dealer was accommodating with fixing the issues. Would definitely recommend this dealer for service or a new or used vehicle.

I bought a used 2016 Honda Fit and I cant thank the Manager Ben Snaper enough. He helped me with the whole process from begining to end and I cannot be more thankful to Ben and the team at Markham Acura for doing such a great job. I am so happy with my new car!

When I dealt with Andy he was very professional and courteous. I would not hesitate to recommend Andy and Markham Acura. This is a great place to buy a new or used car. Thanks again Andy job well done.

Pleasure shopping at Markham Acura with Amy and Saintclair as they provided me great patience and made me feel comfortable making a decision. Explored different payment options at ease to satisfy my needs. Everything was kept nice and simple, and shout out to all to the sales manager (Andy) once again for making everything happen. Cheers.

-Michael

My wife and I had the pleasure of purchasing our new family car from Tommy and Markham Acura. He is exceptionally professional, patient and courteous. He took his time to explain every detail we needed to know about the car and purchasing, he answered all of our questions and he made us feel very comfortable. I also got a better deal here. I would definitely refer him and this dealership to anyone!

I have never purchased a vehicle before. Ben was an incredible asset throughout the process. He was extremely knowledgeable and patient with me I'm so thankful for his expertise!

I walked into Markham Acura for a used RDX.

I was greeted by Ronald and Quickly greeted by the used car Manager Moaid.

Really good experience overall

Thanks for all the help.

Highly recommend for a good shopping experience

Amazing service from Andy Qiu. I didn’t worry about nothing and within one hour I got the key and car. Acura MDX is the best car ever and I can’t complain. I highly recommend Andy and his team.

I had the best experience at the Markham Acura dealership. I was very impressed by the service i got from Tommy Wu, Andy Qui and Candy Hao. They were very friendly and easy to communicate with. Very respectful and polite people. I will 100% go back to this location if i need to!

I really cant thank the team at Markham Acura enough. Service Drive Manager Ben and Used Car Manager Moaid made my experience from beginning to end flawless. Thank you for all your help in my time of need and while other dealers were trying to get the most out of my wallet. You guys rock!

Thank you Nima and Moaid for addressing the misappropriation we experienced at the beginning of our purchase journey, and completing the experience fairly and nicely as true gentlemen. We picked up our car today and are very happy with the extra attention that was paid to our concerns and the vehicle itself.

I would like to further add that Nima's behaviour with us was top notch right from the beginning and I recommend him to anyone who visits the dealership in the near future.

I have kept my star rating at 3 as I would like to leave some room for post purchase care. As I am taken care of in the future so will the star rating be addressed accordingly.

Stay tuned.

Purchased a certified pre owned vehicle here and noticed a slight speaker crackle from one of the speakers, weak battery and also hard shifts from the transmission sometimes. Booked a service appointment online for 10: 15 am but was told my car wont be looked at until the evening. Also that the battery and speaker crackle was not covered even though I was there before my 30 days/1000kms warranty. Was advised that there was an update for the hard shifts but I still had to wait 4-5 hours or maybe even more for them to look at the car. I'll be going to Brampton Acura from now on. I understand that it's a used car but what was the point of me purchasing a certified pre owned if it came with issues.

I bought a new mdx from Markham Acura. I was extremely pleased with Tommy who provided me excellent service. At the end, the sales manager Andy came over and explained full details. Thank you for professionalism, great experience with all the staff there! Would highly recommended to others!

Solid experience at Markham Acura helping my friend Tiago sell his vehicle to Moaid. Nothing but great things to say about him and his team. I've had several friends deal with this Pre Owned Vehicle Manager before and were always treated with the utmost respect and transparency. Keep up the great work over there gentlemen. You always go above and beyond for your customers.

I was prepared to purchase the car on my third visit. It was almost at the end of negotiation of the final price. The sales manager Andy came and talked to me. He was so ruined that saying my offer is too low. We all know that it is negotiation. Anyway, his attitude made me so uncomfortable. I just stood up and left.

Significant experience in this dealership. Bought a used vehicle in Markham Acura, salesperson and used car sales manager, and finance sales manager did their job professionally to meet customers a great experience in this dealership. Thank you, guys! Most satisfied!

Went to Markham Acura for my Used MDX.really positive experience.strongly recommend Jessie (sales rep) & Moe (Used Car Manager) -they truly go above and beyond