Markham Village Medical Centre

I would like to give 0 if I can. I make appointment and no one answers the call and I went to the clinic and no one is there. After almost one hour later, they called me and question that why I can not wait for another 10 mins. Are you kidding me? ? What does the appointment means? Does it means late for 10 mins? Never come to this clinic. Very un-professional and never care about the patient.

Worst medical centre ever. Because of COVID they only accept phone consultation with the doctor, which I don’t mind at all. I wanted to get a doctors sick note, which the receptionist told me that they will email it to me. I then called back again to inform her that I have sent them a form regarding my sickness to fill out. She then said she will let the doctor fill it out and will email it to me.
*I asked her if I will need to come in to pick it up and she said no*
Then a day after she called me and said I’ll have to come in to sign the form before they can give it to me. I told her that was not what she said the day before and she proceeded to argue with me about it and hung up the phone while I was still talking. I do not appreciate her attitude and the fact that she hung up on me mid conversation was extremely rude. On top of that she could not even communicate properly with the patient so I wonder why she could even be in this position. If she let me know that I’ll have to come in to pick it up the day before when I called, I wouldn’t have even been mad. Everyone has their own schedule. I have made plans for the day and I need the sick note for school. But now I need to change my work schedule to go all the way to Markham from downtown just to pick up the sick note and pay and then back to downtown on a Wednesday. Definitely will change my family doctor to another place.
UPDATE
I changed my family doctor to a MUCH better one. A lot of work, but worth the hassle.

Turned away because I have an out of province health card. That could be illegal not sure. Very disappointing overall as I’ve been living in Canada and paying taxes my entire life.

I’ve had a great experience with Dr Jey however his front end staff are rude and made me feel like i was bothering them by trying to book an appointment. They told me Dr Jey wasn’t available for phone consults anymore and kept trying to get me off the phone even when I tried to ask them if I can come in person. They also avoided my calls back in June 2022. Why do I even come here?

I have been coming to Dr. Jeyakumar for a number of years. I have seen many doctors in the past and had issues where I had to wait 2 - 3 hours to see the doctor even with an appointment. Dr. Jeyakumar's office is not like that. I am able to see the doctor within 10 - 15 minutes of arriving. Once he sees you, the takes the time to understand and ask questions and you don't feel rushed. Highly recommend!