17 October 2023 17:37
I went to Mark’s yesterday in the morning. I received amazing customer service from an employee named Sarah. I needed help finding a pair of work shoes. Even though they were under renovation, she took the time and went out of her way to find the right shoe for me, and even directed me to other stores close by and gave me all their information. Overall great store.
22 June 2023 10:29
Went to get some work boots, they had good options and the employees were very kind and helpful. When they couldn’t find the boot in the size I needed there were no issues getting it on hold at a different store
17 June 2023 6:54
Happy with their services from the start to end. I got what I wanted at a discounted rate.
03 June 2023 7:41
Avoid this store. It is dirty and the manager does not care. They also don’t have enough inventory or selection.
25 July 2022 23:41
Customer service is really awful, we asked a young girl there regarding if they have different size available in Drees shoes, not only her answer was rude but also she and her other colleague did not ever stand up to help us finding other products or provide suggestions, they were just sitting there and did not care about what customer wants or help them. While asking for other size her answer was, whatever you find here on the floor is only one we have and it was really in rude way
07 December 2021 3:51
Worst store, I ordered my uniform pent in June and still I am waiting for my pent. Whenever I call them there answer is we don’t have your size. Everyday I make excuses on my workplace.make sure if they don’t have your stuff at present, please dont order from this store.
23 November 2021 12:28
Very disappointed, bought a pair of running shoes, Haniger, started cracking after a few months mild use. Tried to do a review it told me that I've already done one but I checked and I haven't so I don't know if they're manipulating reviews, I don't trust this place anyways, always thought that it was well over priced.
30 September 2021 2:16
I don't why I bother going here. I remember now, so I know what to order online. Stock is slim pickings and help is too
04 July 2021 9:10
The lady person that answered the phone was super rude, is the Marks warehouse located on Albion or near Albion and Kipling.
21 June 2021 7:06
I buy the safety shoes from the shop and they just give me the paper bill. I visit the store 2 times and give them my email. It’s almost one month and I didn’t get the receipt through my email. I visit the store second time and confirm my email. I checked all my folders of email. I need online email because I want to send it to my work because my workplace pay for safety shoes. Due to covid, they don’t accept paper bills. They don’t know how to give a good customer service.
20 June 2021 13:45
Not even allowed to buy jeans when I am down to my last pair of ripped jeans (during covid). I guess pants are not essential. Explained why I need them (after explaining I was down to my last pair) and as was still drilled with a bunch of questions for me need to buy jeans. F You.
14 March 2021 15:27
Good selection for work boots and jackets. A bit pricey, but sales are frequent so it evens out.
24 September 2020 20:25
A Mark's with low floor space but high on range of shoes and stuff. Store is stuffed like samosa. Very helpful staff.
07 September 2020 14:28
I have always liked Mark's.they always have a deal going on. Today I got a great deal on a shirt.
19 April 2020 7:12
It's an older store, so it's alot smaller than the newer Marks stores. Kind of a mess inside, but if you poke around for a bit you might find what you're looking for
13 March 2020 8:27
This is store looks like a warehouse. And the guy with spike hair at the counter is too rude and never help though there were customers in the store. Bcz of this guy I rated this store as 1. When you tell him a sku code chekc if it available then sometimes customer won't find it then it is the floor guys responsibility is atleast look for. But this guy says that's all we have without even looking for it.
27 January 2020 23:46
This is small location and the inventory is small. You may not find the style or size you want.
07 January 2020 22:31
Very good place to buy winter wear. They have wide variety of brands like Denver Hayes, Columbia, H&H etc. The best thing I liked is they have all the price range for winter wear. It's a one stop shop for everything. Winter jacket, winter boots, Beanie, Cap, Thermal wear, winter socks you name it they have it.
20 October 2019 14:20
The service 5.but choses the patern for the men's hoodie. I want the hoodie patern shown in pic below?
15 October 2019 21:07
This location is a bit run down as it's an older location and could definitely use a renovation. As far as merchandise goes, it's densely packed for the size but the larger locations have much more selection. If you're buying online and they have it in stock at this location, it's fine but if you're looking to browse, I would choose a different location. Queensway across from Sherway gardens is a much better location. Service from the staff was ok.
11 October 2019 10:25
Good store for work wear, jeans and certain type of shoes/boots. Also have sweats and t-shirts. Good prices.
28 September 2019 11:22
Awesome experience, steel toe cat Runners for women under thirty bucks what!? !? !? They're soooo hott! Holographic! They even have other cool ones under $80
04 August 2019 15:13
The store has a very good range of work/everyday clothing. The offer the best quality at somewhat higher than average prices. I bought my cargo pants from here and the quality is amazing. The customer service was really good. The store is usually not busy so you get your stuff billed very fast, which is an advantage.
08 July 2019 18:50
Not great.second time I have gone there and got no service until I went to the cash. They basically dont come around at all and just talk to themselves. The cashier was nice and I found that I wanted.
23 May 2019 23:51
Ordered some scrub pants online and they didn't tell me it was unavailable until 2 weeks later.the order said i would receive them in 4-8 business days max.stop wasting people's time.i had to wear jeans to work and just could have bought from somewhere else in the meantime.
07 April 2019 23:30
Staff is very rude not even a welcome when you enter the store then I asked for assistance cashier was very rude her tone of voice,
body language she refused to provide information from the item such as UPC who wants to spend their hard working money in a place like this
12 March 2019 3:17
The staff here is always friendly and helpful. I must say though I did not get the working boots I went there to buy.
27 February 2019 0:27
Expensive store with not a lot of variety. You can vet a lot more for your money somewhere else.
17 February 2019 11:25
A smaller location than most, has limited xl sizes. Accomadating staff, who will help any way they can.
31 January 2019 13:04
The staff was very helpful taking the time to call other store 3 days before xmas to confirm their stock. When someone asked same question at the 2nd marks i went to the person didnt call the other store and just said they show having 2 there.
26 January 2019 9:13
Go to return shoes which i bought from different marks location, i produce bill pucture instead of original as from last store print physical receipt and when i ask ti email thwy said it too late, this store manager initially hasitate to return credit to card instead offer store credit stating that they need iriginal or email receipt, finally i am lucky as my credjt card was triangle and she accepted and return credit.
24 January 2019 19:25
Jan. 22,2019 - 7PM - Went there for work shoes, vest and a jacket. Two guys were working there by the counter - and that's where they stayed talking to each other. They weren't helpful with me or any other customers in the store. Asked them for different sizes or different types of items and the reply would be either "no" or "not sure". Wouldn't bother checking on the computer or even moving to from the counter to check for anything. Clothes, jackets, etc.misplaced (wrong price tags, wrong section, clearance section items mixed up). This is the second time I have been here in a year and remember why i do not come here even though it's closer to home. There is another location in Woodbridge which is 15 minutes away from me which I have been going to and no issues. Hopefully this place gets employees thay want to work and be helpful since they have to deal with the public. Possibly mystery shoppers to do an evaluation.
08 January 2019 9:36
Always very friendly and helpful staff. Have bought several pairs of shoes on different occasions throughout the years and never a problem.

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