Marshalls

I was blown away by how much selection they had! I like the layout as well. I definitely will return.

Horrible customer service, I have never been so embarrassed, and I will never set foot in this store again. I went in one day on my lunch break and bought a few things for my daughter in a hurry. When I got home I realized one of the items had a bit of dirt/dust on the sleeves but I didn't think it was a big deal, it would wash off.but unfortunately it didn't fit my daughter so I went back to the same store the next day to return it. Immediately the cashier looked at it, gave me a dirty look and literally threw it back at me telling me it was worn and they wouldn't take it back. She didn't even ask me any questions. I explained I had bought it that way, the tags were still on it and I was returning it less than 24hrs after I bought it. She called another female associate and a male Manager who were all yelling at me in front of a lineup of customers accusing me of trying to return used clothing, and saying who do I think they are, they're not Value Village they would never sell something like this. They refused to give me a refund and after arguing with them for 10 minutes in front of other people I was so embarrased I walked out of the store in tears. I called their customer service at head office and after an investigation they called me back and said they had "found the issue", appologized profusely for the store staff's behaviour and sent an email to the store manager forcing them to take back the merchandise they sold me. I went back to the store again, the cashier didn't even look me in the eye and didn't say a single word to me. Disgusting customer service. I will never shop there again. Buyer beware.inspect your items carefully before you pay for them because if it's damaged you won't be able to take it back.

I have never seen anything like this. I saw one customer she had a bottle in her hand and suddenly it broke. I felt bad, it create mess near the billing area. But workers inside the marshalls brings mop and stuff and they gave that to customer to clean the floor. Things happen I do understand but it doesn't mean u insult people like this. Is this customer service. I mean if its me I would simply go to the billing counter and paid for that damage. But seriously are you guys ask your clients to clean store. I'll will never go back to this place again. I work in mall as well but I have never seen anything like this.

Went here to buy some luggage tags and check out the beauty products. I was pleasantly surprised by the stores increase in Korean beauty products! It's enough products to make a routine out of the products though not as excessive as the traditional so called Korean 10+ step beauty routine. The face masks are a little expensive as Amazon gives out a more competitive price than what Marshall offers. The store was neatly organized and easy to find products in the aisle or location they should be in. Overall, I would come again to shop for miscellaneous home goods and things I may need for traveling, clothes, or technology.

Nice location. Organized and tidy. (Sometimes Marshall's and winners can be a mess). No complaint other than the 3 ladies behind the counter going on about how bad the lady that went over the PA to do the closing announcements did. Sounded like it was the lady's first time doing it (and perhaps someone was coaching her). Either way, not really nice to put someone down like that, and I don't think the customers in line thought it was bad until they heard the 3 women bashing her.

Not going to hold that against the store tho, will still come back:)

I paid 45.19 CAD for a shoes that was ruined after 20 days. So silly rate more than 2 dollars a day. This is not acceptable at all specifically that Marshalls refused to return it.

It's 7.15pm, standing right in front of store. But store is closed, is this joke or something. If closing time is 8pm, then why it is closed now.

Very well Organized and clean store. Went there to buy some work shoes even though I ended up buying them at the Sportchek store next door but this Marshalls had big variety and reasonable prices on some branded and designer shoes. The store was very clean

It is a nice and clean place for shopping for a good quality of all season garments and shoes for ladies and gents. Prince is very affordable.

I literally walked into this store hoping to find a fall jacket that was water repellent because my other fleece jacket, the zipper broke and I needed a new one. Not only did I find what I was looking for, it was a Jessica Simpson jacket which had fleece inside and was water repellent! The price was a bit much, but having owned a Jessica Simpson winter coat, the quality is made to last a long time. I still have my winter coat and don't plan on getting rid of it anytime soon.

Marshalls is another shopping store I enjoy going to. They have items for men, women, kids, home decors, kitchen stuff. I love browsing in this store and usually end up buying something or going back for it another day.   The risk though is that the item might no longer be available. They have brand items that are almost half of its original price. I have bought items that I normally would not find in other stores.   I always find gifts to give family and friends at an affordable price.

The worst customer service. Always a lineup with several girls chatting behind the service desk.

They should have separate counter to help handicapped people as it's hard to wait in long ques for a person who is unable to stand for that long and just to return one item have to stand in the long que.

Love this location, and I prefer Marshalls than Winners. The shopping environment is nice, plenty of "room" in this store.

Wonderful selections of shoes, clothes, toys, accessories bags for men, women and kids. Housewares, Kitchenware and what not! Spacious store with comfortable aisles. Feels like a treasure hunt where you can find things beyond expectations somedays and somedays what you were exactly looking for at fantastic prices. Ample parking right outside the store with friendly and helpful staff inside.

Bad customer today on a return. The behaviour and attitude of the supervisor was unprofessional.

Just love Marshalls specially the Heartland
Location. Well organized and the staff is always very friendly.

Old white male with glasses at cashier was beyond rude. I had some socks and he just yelled "THIS IS FINAL SALE", when I asked why, he just said because it is. I had no intent on returning them but was curious as to why he decided to single me out so I asked for him to clarify (AKA a policy on reciept ect) but he just ignored. The item were still sealed in package so I have no clue. On top of that some tall bald guy working as undercover kept following me around creeping me and my daughter out.