Service is great at this location, Frank is very friendly and welcoming. Very clean place. Food is always fresh and the best fried chicken from a franchise. Will definitely keep coming here.
Jermaine was very professional and quick to serve me and my family, if your looking for fried chicken this is the spot, beats any fried chicken chain out there if you want quality & good tasting chicken this can't be beat!
I bought food from this location about an hour ago. It was terrible the taters and gravy was great. The chicken was under Cook, and it was waste of my time and money. The girl at the cash was very sarcastic and rude.
The cashier at the counter was very rude and impatient. I could not hear her speak behind the glass counter and in the noise of the restaurant so she showed me an attitude and moved onto the next customer.
Not sure who does the hiring here but they need a entire staff refresh with the exception of the older gentleman who I believe is the manager.
This location is always out of inventory. I find it highly irritating to promote a promotion but yet always have not stalk. One time I understand 2,3,4 times is a bit much!
Management. I highly recommend you take a look at this location and staff! When the gentleman that I believe is the manager is not there this place runs like a zoo
I wanted to have fried chicken. So, I was searching for something good near me. I saw in review that fried chicken here is good. So, I wanted to give a try. My comments, 1. Food is costly. 2. Chicken was average, I think Pop eyes is better. 3. I asked for normal spice level. But spice was very low. If someone needs Asian spice, ask for high spice level. I am rating 3, as food is costly and taste is average.
Thank you to Amneet, Arianna and kitchen staff for being so accommodating as we order chicken last minute. This is awesome customer service! I appreciate this store for being so accommodating because all you want after a long day is a hot meal. She was more than patient and her kindness made my night.
At aprox. 3: 45 pm We ordered 2 spicy big Mary Sandwiches, a 2 piece chicken with waffle fries and 2 bottle pop. We dined in. We noticed that the sandwiches had on more sauce than the usual. We took couple bites and it was also salty we used a napkin and wiped some of the sauce off. Then we gave up. I asked my hubby to return them he told ne to forget about it. I couln't i proceded to the cashier and explained to her. She then told the girl that prepared the sandwich what i said. None of them said a word to me. I only saw her called a female. The female went to the back then that female came to me and asked me what happened I told her what happened. She told me that she and the female who prepared the food have been the longest employees and she knows what she is doing. I said no matter how long you are doing a job mistakes can happened. I showed her the sandwiches and she said they look fine. I showed her the napkins that i used to wipe some of the sauce off. She said to me next time i come in to ask for less sauce. I told her that i have been coming here every Mondays for the past 2 months and never had this problem. She went on to say that she aked her and she said the put the correct sauce on it. I am a chef and i told her if a customer make a complaint i am not going to defend myself nor my employees. I will correct that mistake by offering an apology Then offer another item or refund. I was never given an apology. I was offered another sandwich or refund after arguing for about 8 to10 mins. I asked her who she was. She told me she was the supervisor (she never had no uniform on) That supervisor needs to be retrained. 1) Customers are always right. 2) She should aplologize take the items back and offered another back or refund. This lasted 8 to 9 minutes. Thats why i didn't accept another one or refund. At the end it woud have seem liked i begged for a sandwich or my money back.
This place always serves the smallest pieces of chicken idk how any can enjoy a decent filling meal from this place, even on the sandwiches they use barely any chicken, it’s about time this location gets exposed cause they’ve been doing this for years, every other location serves proper sized pieces and uses a decent amount of chicken in the sandwich, this location been scamming people for years now