Master Mechanic Simcoe
4 reviews 432 Norfolk St S, Simcoe, ON +1 519-426-9170 www.mastermechanic.ca/locations/home.php suggest an edit
12 April 2023 15:25
I am a traveler and needed a new fuel filter and oil change done on our Explorer Sport Trac. Very easy to get in to see these guys, the lady at the desk was helpful.
After I left I had some issues with the oil gauge that wasn't there before. I took it in and they found nothing amiss, yet the problem persisted.
Joe (the owner) called personally, said he would look after me, and he did. Not only did he replace the oil filter but also the oil pressure switch for me, no charge. Took me under the truck, showed me what he did and said he felt better just changing it all out. If I have any problems from here he said to give him a shout. It's unreal to see this kind of quality service, especially from my first time there.
Highly recommend these folks, the reviews about them going above and beyond are true.
After I left I had some issues with the oil gauge that wasn't there before. I took it in and they found nothing amiss, yet the problem persisted.
Joe (the owner) called personally, said he would look after me, and he did. Not only did he replace the oil filter but also the oil pressure switch for me, no charge. Took me under the truck, showed me what he did and said he felt better just changing it all out. If I have any problems from here he said to give him a shout. It's unreal to see this kind of quality service, especially from my first time there.
Highly recommend these folks, the reviews about them going above and beyond are true.
09 April 2023 7:19
*UPDATE* Amazing work. After I left this review, Joe, the new owner, called us in to make sure everything was okay. We just left his shop and he went above and beyond our expectations. Not only did he fix our problem, he made sure to check anything else that could have possibly caused this issue and replaced a few extra things just to make sure we were safe. Joe is how all business owners should be and thanks to him we will be back for more service! Thanks Joe *blushes*
Heard good things. Went here and had my engine oil filter and oil changed, but now the check gauges light comes on every now and then. Went back to have them check (because I've never had this happen before and it starts happening right after they worked on the oil), gentleman seemed hesitant to bring the truck back in without paying him. He took it in, said "nothing's wrong, check the sensor". A couple days later I am trying to figure it out without having to go pay another mechanic. All I can say is I hope they did what they were supposed to do.
Heard good things. Went here and had my engine oil filter and oil changed, but now the check gauges light comes on every now and then. Went back to have them check (because I've never had this happen before and it starts happening right after they worked on the oil), gentleman seemed hesitant to bring the truck back in without paying him. He took it in, said "nothing's wrong, check the sensor". A couple days later I am trying to figure it out without having to go pay another mechanic. All I can say is I hope they did what they were supposed to do.
26 January 2023 22:50
Professional, Excellent Service, Knowledgeable and Courteous. They Stand Behind Their Repair Warranty. They are Very Thorough with Inspections and Recommendations. Definitely Recommend.
28 December 2022 4:21
Great friendly speedy service supper professional and reasonably priced
Thank you for a stress free experience
Thank you for a stress free experience