McDonald's

What in the name of sweet Mary and Joseph goes on here. Drive through got the order wrong when we pulled up to the window then we were told to wait in the parking lot after 15 minutes I went in to find my food just sitting there while the staff scurried around like rats looking for a piece of cheese cmon McDonald's do better. Then they got it wrong again and had to go back in. Who manages this place, less a restaurant more a home for wayward children.

Ordered 2 summer drinks and a coffee and waited 25 minutes. Going to avoid that location next time I'm in Casselman

Food is good and staff is friendly. Cleanliness of the eating area dropped a little. Floors are sticky and bathroom is messy at times.

Two young guys in the back talking the whole time laughing while 20 orders are needed. Not only that but an older guy making the burgers was moving slower than the cattle they put on the burger. The whole staff was laughing it off like it was nothing. This McDonald's is ALWAYS slow. I think some updates are needed. I could've went to a 5 star restaurant and got laid by now.

Service au volant très long, surtout qu'ils ont servis une seule ligne, nous avons vu 3 voitures passés à notre gauche. Lors de ma commande, on m'a demandé 3fois: c'est tout, c'est tout! Et bien non, j'avais 4 commandes à effectuer.

One of the best service experiences, the woman who took the order was very nice.
Food was delicious.
Order was perfect.

The food was fine. There is an indoor play area for kids which makes the place a good point to take a break. The tables were dirty and service was slow. I stopped because there is a Tesla Supercharger next to it.

Des frites pas cuites, il n'y a pas de jouet pour les trios des enfants, il y fait glacial.

J'ai demandé un café 2 lait 2 sucre. J'ai reçu un café pas de sucre avec de la crème.
Pas de muffin à 9: 45 un samedi matin.
Pire mcDo ever que j'ai vu

The worst McDonald’s I’ve ever been.
It took more than 1 hour to get just one junior chicken and BigMaC!

Sunday supper and summer time. Extremely busy. Waited more than 15 minutes for a dessert. The restaurant was well staffed for peak hours. Overall great service!

All we purchased was a soft ice cream cone but at only $. 49 a cone this was the steal of the century! Where we live it costs double that!

Quand j'y retourne et j'y retourne, c'est clair que j'aime l'endroit pour tout.

I found a purple worm inside my chicken sandwich, this is not ok, the lady grabbed my sandwich supper fast unexplained what was it, later on I found out online it was actually intestinal parasite. McDonald should be shut down.

Commande incomplète, McFlurry à moitié vide, temps d’attente vraiment long et propreté des lieux plus ou moins bonne.

Unbelievably slow. How is even possible to wait 40 minutes in mc donald drive through to get just a cookie and a fries?

Poulet déjeuner degueu, goût seulement la mayonnaise et froid. Café glacé trop rempli et fait dégât.

Service nul. Amabilité nul. J'y suis allé juste pour mes enfants sinon j'aurai été ailleurs.

Always great service. As every other restaurant they are a bit short staffed, but still manage to do a great job

It was McDonald's. The servers were polite, and the order was ready in a prompt manner. There were 5 or so ppl ahead of us, but it didn't take long. It was a bit dirty, but there were workers actively trying to clean up.

5 years ago I had this place at 4 stars and said "Table service makes it for me".
5 years on, table service is long gone and the service at this location is slow as molasses. They don't staff the place. They have self serve order kiosks but if you want help from an actual human you can stand there just being ignored for several minutes. Not all locations in the Ottawa area are like this. This one has had service issues for about as long as I can remember. The table service balanced things out a little for me but now it's back to long waits for every aspect.