MCI The Doctor’s Office Woodbridge

The Mgt on this clinic needs to re-educate their front desk staff. Most staff on the front desk are rude and unpleasantly unprofessional when they deal with customers in person or telephone. If your staff is not happy with their job please replace them with someone who can deliver courtesy and pleasant customer service, for sure many are looking for that spot and willing to work. Doctors are great but frontline staff are obnoxiously unprofessional enough to deal with daily customer service.

I love Woodbridge MCI The Dr Office. Dr Tesler is amazing. I have a very good, open and honest rapport with her. All the staff that surround her are wonderful. They are diligent and attentive. I feel well cared for.

Friendly staff, short wait time. Doctors are caring and take time to actually listen, not like many other walk ins. I was really surprised by so many negative reviews.

So far this year my appointments have been practically on time. Lots of new staff that seem to be effective and efficient. Saying that, I haven't been to the walk in for years so no idea what the doctors are like, thankfull to still have my family doctor at this location.

They seriously just pick and choose their hours at random they are never open when they are supposed to be & even if you call & mention you are coming they won’t advise you they will be closed. This has happened at least 10-15 times in the last 4 years

Staff couldn't care less about anyone. Doctor brushes you off and doesn't give a good assessment. I found out on my own that I had appendicitis without any indication from the staff.

There is an add sign with this places phone number saying accepting new patients. Called 4 days in a row. Waited for over an hour each time. No one pick the phone. Finally got them this week. They told me cannot book an appointment as they are not sure what days the particular doctor will attend the Woodbridge center. Poor customer service. Won't go there. The Ford government must bring in more qualified family physicians. It is high time.

Horrible experience! I went there Sunday at 4.00 and they close at 5pm, was just one person in front of me and without even say HI the receptionist told me: we don’t accept new patients we are going to close soon! Very unprofessional and rude!