McKie Pools and Spas

Our families go to for everything hot tub related, purchase and service.
Always professional and friendly service.

Most knowledgeable, professional and competent pool company in the valley! They completed a full pool install quickly and efficiently, leaving our backyard in impeccable condition. Special thanks to Christian for doing everything he can to bring tremendous happiness to my family. We love our pool!

Great work done by McVies. The guys that installed our pool were professional, courteous and friendly. They came when they said they would and were wonderful to work with!

Absolutely amazing to deal with. While going through the training, the trainer made sure to identify niceties that you can use but not necessary to keep the water pristine. It’s great to see honesty instead of attempting to up sell for items that aren’t needed. Overall I can say that I would 100% recommended to deal with them again. Thank you so much!

The best customer service and expert knowledge. They went out of their way to help us fix a neglected hot tub within the first day of us walking into their store. Definitely recommend for anyone with hot tub or pool needs. We will surely be going back for thier expert advice!

Installed an 18ft above ground saltwater unit. Contracting crew for ground prep was articulate and respectful of property, and generous with fine gravel layer (1 foot) to make the pad surface. Pool was installed 2 days later. Again, installation crew was respectful, and articulate of project - not a rushed install. McKie arranged for water truck to fill pool. Installation crew provided initial start up and care instructions, owner has since been to our site to see installaton and provide a 1.5.hour in-service for maintenance and pH balance. A-frame ladder was supplied free until our deck construction was completed to the pool's edge, then our supplied ladder was installed. It initially broke with our weight, but has been replaced and intalled with a heavier unit under warranty without hassle. Very very happy with the entire experience. Fabulous customer care.

I bought a new pool from them Aug 2020. Once the install was complete I noticed sand in the pool. I immediately contacted them and they said they were to busy to come look at the problem. They were also to busy last summer to come look at it. This year I contacted them again and again about it, only to be told my warranty had ran out. They did offer to send a message to their hayward rep. Not sure what good that could have done as they had sold me Jandy equipment. It reached a point were I was getting a lot of sand in the pool and I had to purchase a new sand filter and switch it out myself.

This year I also noticed creases forming in my linear.

From my experience their pool installers work extremely hard but their customer service post any purchase is less then desirable and they will not checkin with you to give you an update on any work or solution.

Great information from Campbell on our set up of hot tub and water testing is awesome.
Thank you

Very friendly. Very professional but busy due to demand but has been there for us all the time weather to answer a question on the phone or

Purchased our hot tub from them just recently, and had amazing service. Prompt delivery and setup.

It's amazing how unconcerned they are about the cleanliness of their business outside. Your property appears to be a dump that shows no regard for the folks who live nearby!

I always come here for all of my hot tub needs, they are friendly and the most helpful. We were new to owning a hottub and each time we called they helped us over the phone and called a couple days later to check how it went. Fair prices and always happy!

Absolutely amazing to deal with
Walked in not knowing exactly what i was doing with my hot tub and walked out with some knowledge of what to do and how to maintain it proper
Very helpful A+ in my books