Medical Care Centre

Dr. Farhana at this clinic is my Mother's family Doctor. The way this doctor talks, my mom gets really nervous, anxious and scared to see this Doctor. She should not be able to practice anymore. Her license needs to be revoked. On the other hand, her husband Dr. Ahmed khan is extremely nice. Most of my family switched from Farhana to Ahmed because everyone was mistreated by her.

We used to go Dr Farhana but stopped after she gave threats of Childrens Aid Society if we do not obey her orders.

On Monday 20th November 2023 I needed urgent medical attention after my Surgery and living in the Brampton area for 47yrs and couldn, t see my doctor in Toronto, I walked over to this clinic for which I have done several times in the past, the reception said to me that this is no longer a walk in clinic and I must have a doctor at this location in order to get medical attention, I was sadened and devastated by her attitude and no service was given to me. I am a Canadian citizen and my medical rights was so violated by this advertised walk in clinic and also a senior and was just out of hospital and this location is my nearest. I need to know to all who see this what is my option by this refusal.

The worst family Doctor. Dr. Farhana is my family Dr. She had no knowledge about what is going on with her patient. You present with symptoms and she has no idea. She can’t even diagnose the patient.
She is incompetent and doesn’t deserve to be Dr. She is rude, negative and has no accountability towards her patient. She needs to go back to school and learn the basics how to be a good physician. People go to doctor because they are sick. Every time I see her I am disappointed. She makes you feel horrible that you have done something by getting sick. Save your self some time.

He is an intelligent, very polite soft spoken, flexible and gentle doctor I have ever met. He always takes care of his patients.

Extremely rude front desk, don’t answer calls, extreme wait times. Think I leave here feeling worst than when I came in. Do not recommend

This place is ungracious front desk staff is very rude and uncivil, dr.behaviour is very unprofessional. They don’t listen what customer need, lack of manners and way of talk with customers is very impolite. I asked for medical test results report Dr. Farhana said you have to pay for that if you need print out and we cannot email you the results. All communication is verbal did not show the reports and start my treatment.

All staff have no manners and respect towards the patient which is key responsibility of nursing care. Do not recommend the place please find someone else they don’t care about the patient, very rude and disrespectful place I have ever seen.

The front desk should get rid of their phone line if they never intend to pick up.
Couldn’t give them 0 stars so 1.

So bloody unpleasant and unprofessional staff.trying to reach them since one week to get hold of my and my wives medical records. We live around 70 kms away from brampton, but these guys are not responding at all

Please do not open clinics or offer services to the public when you have no manners, compassion or ability to provide customer service. This place should be shut down- experienced racism, aggressive behaviour and disrespect for bringing my child in. Please do your research before taking your kids anywhere. Giving it a one star because it will not allow me to give 0.

Very pathetic Service.no one answer the call and they have given a cell number to text no one cares. Now I can understand, why they have 2 stars in reviews.

Today my wife & son had an appointment for annual checkup. My son was crying and the doctor (Farhana) didn’t do the check for both of them.she didn’t even wait for 5 minutes to get my son to calm down.she just left & said that to get another appointment for some other day. This is so UNPROFESSIONAL.
Doctors should attend the patient’s with smile.
I will complaint Definitely to CPSO.

They don't wear gloves while drawing blood from patients. They don’t use hand hygiene before and after drawing blood. This is really concerning.
The place is a mess. Reception has no clue what they are doing and are often rude.
Unhygienic Place and stinks all the time. Overcrowded, unhygienic cramped and dull place.
Dr Ahmad is a very good Doctor.

The doctor was good but very unprofessional staff. Receptionists don't know how to treat the customers.

I have Dr. Jaskaran Singh as my family doctor. He is very nice and energetic. I don’t know about the other doctors. Staff is fine for me but it can take a while sometimes.

Been here 4 times, receptionist are rude and racist, I’ve seen dr.farhana khan once, wouldn’t recommend her.wouldn’t recommend this clinic.

Tbh I really hate the staff and the doctors. I've stopped going. Feel like they are only there to make money.

The front desk staff are so rude and racist, so slow and disrespectful, dr farhana isn't a pleasant doctor at all, dr ahmed is very nice

I want to thank the front desk and their receptionist for her help in getting my specialist appointment so quick.

Would never recommend Dr Farhana, she just tries to get rid of the patient as fast as she can and won’t listen to the concerns at all. Definitely would recommend Dr. Singh.