The all the staff is super friendly and very helpful. The front desk staff have been amazing and helpful. Dr. Boeckh has always been very helpful and provides excellent explanations on our cat’s needs. Dr. Yiu is also very thorough an has our cat’s best interests in mind.
Im a first time cat mom, and they were great in explaining all the concerns and doubts I had. The staff is great, they treated my kitten beautifully, and were really friendly with me. The vet seems to be extremely knowledgeable, and that gives me a lot of reassurance that my baby is on great hands. I also loved that they gave my a package without of pamphlets and stuff to read, as well as a small toy and measuring cup.
Always great service and friendly faces. I pick up my cat's food monthly and they're quick to respond to my request form. Wide range of qualified vetenarians on staff as well.
Such a wonderful and peaceful environment for my kitties. They are both quite anxious and the staff as well as doctors always handle them with patience and care. Doctors are kind and knowledgable, and staff alike! I highly recommend this place to fellow cat owners!
I've been going to them for years. Great staff, very knowledgeable, friendly and personable.
No staff has ever made me feel pressured, uncomfortable or stupid. They really take the time to explain all of your options, answer all of your questions, give you their honest opinion and are always working together with you on keeping your pet's quality of life at its best.
It's easy to book an appointment, request a prescription refill and to follow up on test results.
A bit of difficulty making an appointment at this clinic as a first time client for my cat initially. Very helpful and friendly staff, who were understanding, and clearly passionate about their work. Vet technician was thorough and calm explaining during my visit regarding my cats health and pricing for visit. Very quick and easy treatment for my cat.
I have a sphynx cat, actually now I have 2 and Dr. Doug Boeckh is excellent with them. He is knowledgeable and caring and provides excellent care for them. The staff are all friendly and helpful.
Our 17 year old cat always hated going anywhere, but started to even "tolerate" going here. The care was top notch and lil old Cappy had the treatment he needed. Great cat place.
Edit: contact by vet after leaving review. Had a blood test conducted for my cat in September 2022 and have yet to receive any results. I have contacted the office for the results and was told "you will be called soon" they then asked to schedule the same tests again but I will not be wasting my time or money when results are not sent. Very dissatisfied.
The staff here are incredibly kind. I unexpectedly had to put my little kitty down and they were very compassionate. The vet didn't rush me at all and let me have a few last moments with my girl. I would highly recommend this clinic. Thank you again merivale cat hospital. I greatly appreciate you guys.
Accepting new patients! Caring staff, only for cats which reduced the stress on my already stressed cat. Clean office. A little awkward to access if you are from out of town but worth the trip.