08 June 2022 9:23
Everything about the building and the company is horrendous. There can be no expectation of safe, sanitary or quiet living, on any level/criteria. False representation when I was with salespeople, false representation on the web. As close to predatory as an organization can be in the realm of apartment rentals.
28 May 2022 9:46
RE: 7280 Darcel Ave

It's currently 32 degrees outside. MetCap has sealed all balcony doors shut due to their never-ending renovations so you can't even open your door in the evening for some fresh air, due to this my apartment is unbearably hot, and of course they won't turn the air conditioning on. If you have any sort of breathing difficulties here's another reason to avoid MetCap.

MetCap IS THE WORST SLUMLORD EVER. I don't even know where to begin to describe how awful this company is. The staff in the office are obnoxious, unhelpful, ill-mannered, and overall inept. You'd think that for the amount of rent they charge, they'd hire professional and competent staff, but that's too much to ask from MetCap. The building's interior is in complete disarray. The building is infested with roaches but they'd rather spend millions on fixing the exterior of the building so they can jack up the rent. You can put lipstick on a pig but it's still a pig! DO NOT RENT FROM ANY BUILDING MANAGED BY METCAP. Save yourself the pain and hassle you'll experience and find something else.
30 April 2022 13:33
Absolutely horrible company. Do not rent with them! They do not provide the services included in the lease (like Wi-Fi). The heating has not been working properly all winter, I have been freezing all winter. When I visited the building, I was told all construction was done. However, loud construction has been going none stop for 5 months everyday, even the weekends. I have been missing shelves in the cupboards since I moved in and they still did not come install them. The workers do botched work and they refuse to send someone to fix it. There are constantly staff walking back and forth in the hallways making noises and speaking loudly, with music, often right in front of my door. The apartment was very dirty when I arrived. They offer no compensation for the non provided services, or any of the other issues. The managers and staff are dismissive, very rude, and do not respond to emails sent to the managers emails, nor the customer service email. They told me the construction and noise was normal and would just continue indefinitely as people move in and out. My lease provides for payments via e-transfer, in Quebec, the lessor must allow the tenant to pay as provided by the lease. However they refuse to let me pay with that method, I advised them multiple times over the last few months their online system does not accept my bank, now, they are trying to evict me.

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