Metropolitan Oral

The worst of the worst is still a compliment. I experienced the same as many many other persons before me. Unprofessional, primitive but quick in taking a lot of money without even looking into my mouth to check the broken tooth too stupid to do a simple blood test measuring and and and.

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We had an appointment for my daughter for extraction of her wisdom teeth with Dr. Cem Sener. His assistant Ms Ziba, came out and introduced herself and we all went inside the room. She was extremely professional and very friendly to us. Dr. Sener explained the procedure and he was very friendly as well. Operation took about 1/2 hour and at the end Ms. Ziba helped her and she even walked us all the way to our vehicle.
Many thanks to Dr. Sener and his team.

I had my wisdom teeth extracted by Dr. B. Cem Sener. He was very professional, prompt and friendly. I recommend him to everyone, he is very good at his job.

BIG Thanks to all the staffs and special thanks to Dr. Cem Sener. It was my absolute joy and pleasure to work with him along with Gifitii, Jessica, Sadeea, Kyle & Freida. I have been a nurse over ten years working all the floors in the hospitals in Toronto.

It is very rare to meet a doctor who has good knowledge, skills, humble attitude toward staffs. Dr. Sener is definitely a positive force in this universe as he delivers his excellent care with difficult extractions, bone grafts, sinus lift, implants, TMJ issues, night guards & etc.

My brother loves his night guards. They are not cheap but so comfortable for him to wear every day as it was adjusted/fitted by Dr. Sener.

Hope this review helps.

Good doctors but awful experience of communication with secretaries. Secretaries don't listen to you, don't read e-mails and only repeat the same 1-2 phrase as a robot, did not call back after our calls. We had a family member not only with dental problem, but with medical condition as well. It took us 4 working days with 2-5 calls a day and 3 e-mails to push secretaries to show medical documents to the doctor and schedule the urgent surgery.

Excellent service at this Clinic. Dr J Farber, Jayzel, Epzila and Merton thank you for taking such good care of me. They are very pleasant and caring
Syeda

Got 3 wisdom teeth taken out by Dr. Duviner, and had a great experience. One of my teeth was entirely horizontal and the other two were impacted. To be honest I was quite stressed about the procedure but everyone was great at answering all my questions and took great care of me.

I had general anesthesia, passed out, and woke up with gauze in my mouth and it was done! Easy peasy. They provided me with a booklet of very thorough aftercare instructions, prescriptions for drugs and an oral rinse, ice pack, and gauze for the recovery at home. The pain was very minimal, and the evening after my surgery Dr. Duviner called to check on how I was feeling, which I really appreciate.

Some reviews said the receptionists were rude but I think they are just very straightforward and no nonsense type people. The nurses I had were very kind and professional. Usually nurses have a hard time locating a vein on me, but the nurse I had found it in one go. When I woke up, the IV hole was tiny and didn't hurt at all. Thank you so much to Dr. Duviner and all the nurses here for their excellent care!

I got my 4 wisdom teeth removal under IV sedation before Christmas Day. It was really smooth experience, the surgery went well and super fast. The pain and swelling was so little. I was able to eat gently in the second day. Sutures placed nicely.

Dr. Farber and his team - Maria & Jay did an amazing job. My surgery was done in 50mins. Nurses are careful and responsible for taking care of me before and after the surgery. They gave me a call after 5 days of surgery to follow-up. Admin staffs are really organized and professional. Dr. Farber is wellknown as an expertise in oral surgery. I have no hesitation in recommending him and his team.

Thank you so much for doing really great job. I highly recommend this place to everyone!

Worst kind of dentist! My X-ray under teeth 31 was little white. I went to the endontist for root canal but he said that no need of root canal and it was harmless anomaly but sent me to Metropolitan Oral to double check by taking CT. So, I went to Metropoliant Oral. On the day that I came there, I took CT and saw one of their oral surgeon AT THE SAME TIME. The oral surgeon in Metropolital said that my condition was serious and that could be so potential to be developed even into oral cancer and I had to arranged the surgery ASAP. The same orla surgeeon evern called my familhy dentist to persuade that could be develoled into l oral cancer. Ok, I decided to have a surgery (apicoectomy) in Metropolitan, Before I have apicoectomy in Metropolitan Oral, I had to have a root canal
of teeth 41,31,32 by endontist. (root canal was a requirement of apicoectomy.so I came firts endontist for root canal. The endontist could not believe that I needed the surgery and sent ANOTHER oral surgeon.so I went to another oral surgeon but he said that that was not harmless anomoly and NO need to anyting.

The endontist said I already lost little bit gum bone in teeth 31,32,41,42 area,
if I had root canal and an apicoectomy in Metropolitan Oral, eventually I would BE LIKELY TO LOSE teeth 31,32,41,42 in 3-5 YEARS because my gum bone could NOT take that kind of treatment.so NO NEED for that kind of UNNECESSARY surgery.

2 or 3 weeks after I took CT in Metropolitan Oral, I received CT reading for Metropolian,

This was written by radiologist, Dr. Cem Sener, Metropolistan OMS.
"the area of mixed radioluceny and radiopacity in the mandibular incison region is consistant with periapical cemental dysplasia"
My symtom is PERIAPICLA CEMENTAL DYSPLASIA! Even the radiologet in Metropolital Oral confirmed by CT and the endontist said harmless anomaly was periapical cemental dysplasia and the second surgeon knew that right away.
PERIAPICLA CEMENTAL DYSPLASIA- no need for surgery!
but the oral surgeon tried to have surgery without seeing own CT.thanks god, I did not have surgery and nothing
I even went to the endontist for check last fall and took x-ray, he said "healed itself"

how can the oral surgeon in Metropolitan oral do such unethical stuff. I still can believe it!

Excellent and pleasant experience! Professional, polite and organized staff. I'm conveying my gratitude to Dr. G. Duviner for the smooth procedure removing my wisdom teeth. Whenever need it, I'll come back in this place. Respect to the entire staff!

Good staff, and Doctor Geoffrey Duviner is really good. I had to have a tooth pulled, and then a couple of weeks later, in for a bone transplant, to prepare for an implant. Both procedures have gone very well. What really impressed me, after the bone transplant, late that afternoon / early evening, Dr Duviner gave me a quick call to check in and make sure all was well. The kind of personal service really stands out.

Well I had my first surgery but before I finish my second I can say it was ok. I don't know the price menus in this industry but I can recall from memory that they had professional staffers here and thankfully I have zero complication during that time. The expenses were entirely on the costs and on the effort of the staff.

The worst! Waited 3 weeks for an appointment, submitted health information a day after booking the appointment, confirmed with the office via email if anything was outstanding and was reassured all was good.arrived, no xrays on file (had 3 weeks to secure from family dentist), then just to be rejected stating medical information was just reviewed that same moment and they had concerns.well what were you doing for 3 weeks? ! Why ask patients for medical history in advance then not bother looking at it and refusing services the moment they show up? The the doctor asks the patient what kind of freezing they would like.the patient.absolute disregard and disorganization.if you are referred here by your family dentist, ask for a new referral!

A very efficient office from the reception booking and greeting to the extraction. Procedure was done on time and professionally by Dr. Sener. After effect was minimal. 2 Tylenol was sufficient.

I did four wisdom teeth removal with iv sedation in January 2021. Staff was helpful. The whole procedure (as far as I know of) were smooth and great. It did swell and was painful in the first few days after the procedure, but I think it is normal. Nurses called and checked on the healing process from time to time. They were very nice and willing to answer all questions I have.

TLDR: Great staff, rude/arrogant dentist.
Came in for a consultation for TMJ. Staff were very friendly and explained things I was unclear about. Dr. Sener - the dentist who was to fix my TMJ - came in to check on my TMJ (it was a consultation). After 5-10 mins of checking my jaw he told me I had symptoms which I said I did not have (I don't clench my teeth and my jaw was not sore). When I told him I did not have those symptoms he got very rude and told me to "go study dentistry then". All other staff members were explained things I was unclear about kindly, the dentist was rude. Clearly Dr. Sener does not have much experience or is not good with TMJ, read other reviews (such as the one by Negin Talebi). Doctor did propose that I would not pay for the consultation without me asking, and staff were kind, thus the 2 stars. May come here for tooth extraction, reviews for that look to be ok. Don't come for TMJ.

I had wisdom teeth removal which was closed to the nerves and impacted by Dr. Sener. I was scared before I had removals done due to my previous very unpleasant experience from other clinic. I suffered 1 month of severe pain after removal. However, that did not happen when Dr. Sener was in charge. It only took 5 min each tooth as if it was easy procedure for him. I had no or very minimal inflammation or swollen, as he was precise when pulling out the tooth without disrupting neighbouring areas. I dont even need prescribed pain killer or over counter pain killer because I had 0 pain.

Dr. Sener and his nurse was professional with good customer service provided from receptionist. With Dr. Sener in charge, I feel ease to take out 10 more teeths. I highly recommend.

This is a really old review that may/may not be applicable anymore but nevertheless I wanted to share. I got my wisdom teeth (all 4) removed by Dr. Duviner 8~10 years go. The surgery itself was good. There was nothing that was out of the ordinary, staff were ok and Dr. Duviner was friendly. I was put under for the surgery and went home feeling fine. The problem happened after surgery. Even though couple of days passed I kept getting infected in my gum area, even though I followed the after surgery directions pretty carefully. I called the office to ask if this was due to the wisdom teeth extraction and was told it was not due to the surgery and suggested I go see my regular dentist. So afterwards I saw my dentist who told me it had to be the surgery- since there was nothing that seemed out of ordinary. I called the office again, and they finally booked me an appointment. After taking another look and a xray, they discovered that a tiny piece of my jaw was broken off and was lodged in my gum and that was the reason for my repeated infection. They apologized and told me I was 1 in a million odds patient. I had to come in again to have that piece removed. Which they offered free of charge.but I mean they should. After that removal, everything was fine and I haven't had a problem since.

I just wished they took my infection more seriously and had me in to see Dr. Duviner earlier. Instead of outright refusing to take responsibility in the beginning, causing me pain and money seeing my dentist for a follow up. I understand problems do occur but the care I receive after the surgery was a huge disappointment.

It's definitely been awhile since my surgery and I hope if something similar happens again, the staff will take better care of their patients and take the issue more seriously.

Dr. Sener is a very inexperienced doctor at least when it come to TMD/TMJ. Upon visiting him and paying out of pocket for consultation and the arthrocentesis procedure, I had to visit many pricy surgeons to figure out that he actually went too deep into the nerve which caused the left side of my mouth to be paralyzed for 4 months and caused me great sadness, anxiety and depression as well as a lot of money. When I went for the follow up concerned about my mouth and open-bite (which happened after the procedure) Dr. Sener told me it was normal and failed to even acknowledge it leaving me without answers and anxious. My teeth also fail to touch eachother after the procedure and I am left with an open-bite which I was told may be the cause of the arthocentesis done by an inexperienced doc and has also caused me great despair without any real solutions. All in all I think its really unfair to have an inexperienced doctor perform something so pricy and life altering to only cause you so much financial, emotion, mental and physical problems when you already have an illness. Very disappointed and hope that this doesnt happen to anyone else, it has truly been depressing especially since the damage of my open-bite may be life long or require surgery at such a young age. Dr. Sener however had a great attitude at all times and seemed very nice, its his lack of concern to not perform something so severe that he’s inexperienced with that has me frustrated.

Dr. Jeffery Farber came of us a condescending bully. My dentist referred him for a follow-up from extra tissue left since my wisdom teeth removal, but my dentist called the issue 'cheek biting'. I told him up front that was a lie, as cheek biting was not an issue, not before the extraction screw- up anyway. He was offended and attacked me by blaming me for the dry socket (though I followed instructions and I wasn't there for a dry socket issue). Yes I vape Cannabis due to insomnia and was instantly judged for it. He insinuated I was lying about my part in the dry socket.

The sheer judgement and shame that came from him for not taking 'perfect' care of my teeth and gums was judgmental and lacked empathy. Treated me like I was a liar and less of a person because I caused my dry socket. I had to stand up for myself and argue with him.

Two stars because reception and other staff were ok. I've no issues with the fact that he couldn't help me get rid of the excess tissue. Before you defend his behavior, like the other reviews below, please remember:

Unlike people in your profession, our lives don't revolve around oral care, neither do we judge people for not practicing good care. Neither should you. You don't know what people are going through, especially in the middle of a pandemic.

Have some respect and empathy. No matter how long you've been doing this.

Had a great expense with doctor Sener who removed 3 wisdom teeth not the greatest staff or nurses that could for sure improve but interms of the doctor he was great made me feel comfortable explained me the procedure In detail and follow up instructions even booked a follow up visit at no cost. He is a amazing doctor who is knows what he is doing polite professional and courteous to his patients the nurses reception etc I can’t say the same thing about, not all of them but I feel some are very unprofessional.

Here's so many negative comments about the place about attitude & unprofessional at the clinic.
I have to bring my child there and may get surgery for his teeth but those comments made me scared should I go there or not the cecretary at my Dentist already book appointment for us

Mostly I'm disappointed because of the price. My dentist sent me to this clinic knowing that they perform specific treatment I brought my x-rays and list of required treatment. Specialist from the clinic just took a look and confirmed they can make required treatment. All in all it took less then 5 minutes and I was charged 150 cad? !? !?
Absolutely unfair price for such a visit.
Ask them how much they going to charge you before to do anything with them!

Lost my buisness due to unprofessional and very rude attitude of receptionist. I had to call the sister location for better understanding of appointment procedures and extractions quotes. The other reviews are 100 true. Got attitude within the first 3 mins of the phone call.

I had a wisdom teeth and a broken root in my mouth. Dr. Jeffrey Farber took them out within 1 minute. I don't feel any swelling, any pain, nor bleeding in my mouth. Excellent work. 5 STARS FOR SURE

Had my wisdom tooth pulled with zero pain and zero swelling great staff and great doctors highly recommended.

Very dissaapointed with the scheduling. I was asked to come half an hour earlier for my appointment to fill in the paperwork and then waited for an hour and half for my appointment, spending two hours in the waiting room! While I understand the surgery on previous patient might take longer than expected, it would be really appreciated if the receptionist informs the patient about the delay and aproximate wait time. Or call prior to my appoitment so I don't need to waste my entire afternoon in the waiting room. Unfortunately I have already experienced the same, few months ago with my daughter. Just to be mindful that patient's time is also very important. Very unprofessional. Did not see the doctor and left after two hours with no apology from the medical office.

BEWARE OF STAFF HERE (Surgeons EXCLUDED). Don't come here unless you want to have the following post surgery: Pain and severe bruising and inflammation at IV site immediately after surgery & up to 4 wks later. Scratches on both arms post surgery. The receptionist, nurses, office manager & rest of staff were unsympathetic, incompetent, unprofessional & made me feel like I did something wrong. I was interrogated by the staff at my post op follow up. I was asked by one of the nurses right before my surgery: "oh, are we being emotional? ! ". I showed the "nurse in training: " where to put IV but she ignored me and it was painfully and quickly inserted into my forearm. DON'T come here, unless you want to suffer both physically and emotionally like I did.

I AM ONLY GIVING 5 STARS TO Dr. Eric Ebrahimi and you definitely deserve to have him as your surgeon.

Dr. Ebrahimi is simply AMAZING AMAZING AMAZING! I am so glad that I had him as my surgeon for my complicated wisdom teeth removal last week (YES, they were growing sideways and YES it was so complicated that my dentist said it was exceeding his expertise).

BUT I had Dr. Ebrahimi who literally did such a good job that I had no pain, no swelling after my surgery. He was super patient and helpful prior to my surgery, explaining the whole process, risks of the surgery (since my teeth were growing sideways, it was highly probable that it could affect my lower lip sensation, BUT ofc none of this happened bc of Dr. Ebrahimi) and the aftercare. He is a great surgeon who truly cares about his patients. Thank you so much! Dr. Ebrahimi:)

Dr. Eric Ebrahimi extracted my WISDOM TOOTH exceptionally well. He wiggled the tooth out without shattering the badly damaged empty cavity area. No facial bruising or swelling. They called to check on me after a few days. Great job Dr. Ebrahimi. Thank you so much for your professional advice and extraction. I'm amazed there was no facial bruising or swelling. Thanks a million for a job well done. I don't even need pain killers for my face and jaw. Shocking truth. No after pain. Jeff B

Very accommodating and polite staff. Surgery was done quick and everything looked clean and tidy.
Dr. Ibrahimi looks like Jim Halpert and has a very calming vibe. Great surgeon, quick to explain and takes on all questions. And very attendant and prompt in the follow up. Highly recommend.

Dr. MONCARZ is an excellent surgeon
Takes the time to explain the process and ant associated Risks.
Excellent 5 Stars

Dr. Eric Ebrahimi is the best! Staff is nice and they call you everyday to check how you feel. Thanx a lot

Excellent place.recieved a referral to this location and had an appointment within hours. Fantastic staff.friendly and professional. The surgeon was terrific. Don't know what the problem is with the other reviews. Highly recommend this place.

If I could rate this place 0 I would. This dentist office is by far the worst place an individual can visit. The receptionists are absolutely rude, unhelpful and lazy. It was mainly due to them that I ended up cancelling my surgery because of my initial horrible experience during the first visit. Although the dentist seemed kind and professional enough, I was required to wait an additional 1hr and 30mins to my appointment time for a nearly 5 minute consultation. A complete waste of money, I'd advise you to find another dentistry.