Milano Pizzeria

Looks a bit sketchy, but the pizza was AMAZING! So generous with the toppings and definitely worth the little wait. 10/10 would recommend

Great pizza
awesome owner hands on
clean
inexpensive
will be back again and again

My family and I came across the restaurant on a rainy day and decided to go in for shelter. The owner was extremely welcoming and kind to us. We decided to order a daily special and he was even kind enough to charge us free of one of our drinks. Not to mention the pizza was absolutely delicious and portion sizes are amazing for the price! Additionally, the owner was kind enough to give us a discount on the wings and we enjoyed them. He jokingly wouldn’t let us tip him extra. Overall, staff is extremely friendly, hospitable, empathetic, and respectful. We deeply appreciate the kind gesture the owner did for us. The service quality was truly exceptional, we can’t wait to come back.

The owner gave us a good discount even tho we where complete strangers and he was working with a smile on his face the food was amazing and u should definitely hit it up before u leave Ottawa.

Love Milano's, Love the Pizza, and their Breaded Cheese Curds are awesome too.the only downside I have been having lately is that they keep forgetting to bring me the House Garlic Dip I ordered to go with my Pizza.on more then one occasion too. WHY? HOW? Its literally on the Order and the Receipt.how do you straight up forget the Dipping Sauce? Its always the Dipping Sauce. Some nights the orders are flawless, and I'm happy, but lately they just been forgetting the Dipping Sauce. And for that reason I have to dock a Star on an otherwise perfect Score. Please do better Milano's! Sincerely a Loyal Customer who wishes to remain that way.but if this keeps up I won't be ordering from here for a while.

I've been ordering from this location for 25 years ish.
Bound to be a mix up at some point, we are all human after all!
Contacted the restaurant about receiving the wrong pizza and They did not dispute, correcting the mistake immediately!
Says alot about a place that's willing to make things right, despite myself saying that it was fine.

They try hard to produce a good product and i am usually very happy with all the meals I have gotten from there
I know not every meal can be perfect, but better than the fast food pizza places

Two orders in a row now have been messed up. Missing poutine on one then the next one missing 2 dipping sauce and bacon on the pizza. These orders are done online so the instructions are printed. Needless to say will be ordering from another location going forward.

I like this place I’ve eating there before, I went today I ordered 2 Buffalo Poutine and 1 regular and chicken wings, all the food that we ordered is dry we so all went to trash.

Ordered for the first time tonight, it was absolutely delicious! I can see how it won the Best Pizza in Ottawa award, well deserved. I highly recommend!

Food was good, tasty, well made. Placing order for pick up on the website was easy, I really appreciated how I could pay in store rather than online.

Lactose free/dairy free cheese option would have been a great option to have!

My office has been ordering from here for years. The service is always friendly and on time. Once again yesterday the pizza was absolutely delicious and this will continue to be our "go to" place at work for pizza.

Most of my experiences with Milanos has been good. Usually good food, tonight was not that night. Got delivery of half my meal at a time. Got the club which was ok delivered on the 1st round, at which the delivery guy realized the pizza and cheese bread was not there. Once it did finaly arrive it have way over cooked and cold and garlic bread we as dry as the cardboard box it came in. I understand it is new years eve but to have this kind of service was very disappointing

Pizza we ordered had crust that was raw on the inside and burnt on outside and it wasn't hot just warm