I booked for NYE's dinner and when they called to confirm our table, the guy told me that we will have the set menu but option to do ala carte. But the staff and floor manager was rude the night we went. We do not recommend this resto. Milestones Montreal has way better customer service.
We were in for a lunch and before we received our food, someone with a clear mental health issue started shouting around all the customers. The staff were completely useless, did not try and usher the person out and allowed them to yell at the top of their lungs directly at customers.
The manager and the juice monkey of a waiter would not take our iD’s from Alberta, they did not want to answer our questions and they ended up kicking us out in a very rude fashion, wouldn’t recommend this place to anybody
Went here for a very late night meal back in April. Food although not great, was decent; most likely because we went at a pretty late hour. The service was very friendly and inviting We enjoyed our meal and the ambient!
This is more than 5 ️. We visited for a weekend trip to Ottawa and had lunch here. The waitress was so gentle and kind. The indoor dining is something I would recommend as it gives you more privacy and the seating area is perfectly planned. Buffalo cauliflowers and ravioli finishing with carrot cake as desert is the best combination.
Divested from Cara but I don’t believe much has changed from the new owners. Still great casual food! I’ve always enjoyed milestones. A good comfort dish - chicken portobello pesto. They always mail it. Super yummy. Don’t look at the calorie count! The second dish was a sessional Thai coconut seafood dish. Also good. They made a good effort to dazzle it up. Sussex location on the patio is super. Nice Summer day, many passerbys to people watch the core of downtown Ottawa. Note. The ultimate dining card no longer works here.
Service was friendly but on a slower side. Some of the food was very nice (shrimp and calamari appetizers, the ribs), but the tuna bowl was terrible, so I would recommend avoiding that item because of the quality of the fish. It tasted like it had started to go bad. The bathrooms were beyond disgusting, so very very dirty. The air conditioning didn't seem to be working very well. Disappointing experience overall.
My daughter (she is teenager) and her friends came to this location to celebrate birthday today. Their reservation for 5.00 pm. The bill for her was $30 and she gave $50 bill. Others paid by card. The change was only $10. Then she asked another $10. It took about 10 minutes and waitress told this young kids, "Next time give them a tip" which is so emberassing for this location.
I went to this Milestones yesterday (July 6th) with my wife and sister. The server did not show up for drinks order for first 10 minutes. The drinks were good. Later on, the happy hour drinks hardly had any liquor in it. The food was sub-standard. We ordered a portobello mushroom chicken. The chicken breast was super dry and overcooked. The pesto spaghettini hardly had any pesto in it and the grilled vegetable tasted old. When we requested the server to rectify the speghettini she agreed that the there is hardly any pesto in it and took our plate. Another server showed up with the same plate and offered us additional pesto later. Not sure why my plate made a trip to Kitchen and returned cold. This was a $29 main. I have eaten this main at Milestone at least 7-8 times to know it was no where near it's usually like. There was no discount/compensation on the bill or acknowledgment of this service.
Did not enjoy our experience here recently. The menu was unclear and when asked what a dish was, our server, didn’t explain the food we ordered. We couldn’t eat the “Burrata” when it arrived. (She was great otherwise however!) We ended up paying for the dish even after telling her we couldn’t eat the soft cheese because we didn’t know that’s what it was. We told her she didn’t explain what a Burrata was - had we known it was a dairy, we wouldn’t have ordered it. She was also the one whose recommended it because it was the only other GF option. The whole experience was awkward (even after talking to management) and would not make me want to come back - as I usually like coming to this restaurant. That’s too bad….
La salade de crevettes est succulente. Notre serveuse était très professionnelle et attentionnée. Lieu assez bruyant, mais pour le reste c'était très bien!