21 February 2024 0:53
The staff were very informative and full of smiles. It was a pleasure and top notch service.
22 January 2024 23:07
Rob was awesome! He fixed my phone and saved my contacts after I was locked out of it, thank you so much:)
05 November 2023 19:30
The guys there were really great. I am not good with tablets and had issues with email. They got it fixed in less than 10 minutes which I have been trying to fix for weeks. I give them 10 stars
22 October 2023 16:00
So impressed. I was thinking i was going to have to replace my phone and my tech Rob fixed it up quick at a fair price to.definitely recommend and I will go back if I need anything more.

Thanks again
19 October 2023 13:37
The workers were friendly and helpful. They fixed my problem so quickly I needed a minute to comprehend what was happening. 10/10 no notes
19 October 2023 12:40
I'll go here everytime.
Brandon in the Quinte Mall is a wizard and I can't thank him enough.
Destroyed screen and he got it all back in shape in just over an hour. Hats off to him.
01 September 2023 11:14
I dropped off my iPad to the location in Belleville on a Friday and was told that they had to order in a part but it should be there Monday or Tuesday at the latest and I would be able to pick up my iPad the same day. Monday/Tuesday passed and still no word from them but the weekend that had passed was a holiday so I figured it was just taking a bit longer because of that. So I wait until the following week thinking I for sure should hear from them even if it’s just an update. Still nothing. Finally on the Friday we call and are told first that they don’t have an iPad and then when they finally do locate our device we are told they are still waiting for the part. So we wait some more and then call again on the following Tuesday for any updates. The person we got on the phone again told us they didn’t have an iPad and was extremely rude. Once he finds our device he basically said it’ll get fixed when it gets fixed and if we have a problem phone his manager but wouldn’t give us the contact information to do so. And when we tried to explain that this device is used for business purposes and that we were told that it should have been fixed over a week ago we were met with more rudeness. So out of frustration my husband went and picked up our still broken iPad (after being told for a third time that they didn’t have an iPad)
The customer service we experienced was horrendous and do not recommend this location
20 August 2023 20:21
If I could give 0 I would. Ordered a new screen 2 weeks ago as it was "out of stock" other Klinics had it in stock but was told they couldn't have it shipped internally and had to come direct from manufacturer. Called daily and was told they didn't know when it would arrive. Ended up going to Peterborough Mall location and had amazing same day service and was informed they could have shipped internally and stores do so regularly for stock within 2 to 3 days. So Belleville lied or was uninformed on the process and didn't bother to ask.horrible customer service
11 June 2023 0:50
Awsome friendly and helpful staff. Fixed my phone for me in 2 minutes and had me on my way. Highly recommend them. They fixed my phone faster then it took me to write this review. Thanks again guys!
11 May 2023 2:01
Stood at counter for 15 minutes while employee talked to 3 people asking nom-stop questions about every phone in the case. Will not return
28 April 2023 22:19
Hi, thank you to Rob for a great fix on my phone! Made me feel confident that I could use my phone after you turned it off and made certain that it was operational. When your phone is your key connector in life, it’s really important to know that it works well!

Big thank you to Rob … cheers!
19 April 2023 1:38
Highly recommend going to Mobile Klinik for all your smartphone repair needs! Woke up with a bricked iPhone and completely panicked. Took it in to see Rob and he had it up and working again in only a few minutes. The relief I felt in that moment was insurmountable. Thanks again Rob not only for getting my phone working again, but for your positive attitude and great customer service too!
23 February 2023 19:25
My phone stopped charging so I went to their kiosk to see if they could help.
Within 10 minutes, they fixed my phone problem and didn't charge me for their work!
I'm very very grateful to this team and if I ever have any phone issues again (hopefully not!), I will definitely be returning.

Thank you for your help today!
21 February 2023 18:02
Rob, the iPhone wizard, revived my phone with dark magic instantly! Such lovely and helpful people! Come here if you have issues with your phone!
08 February 2023 11:43
Fast repair service! Had to get my phone screen replaced. As long as they have the part, they can fix it within 2 hours. Looks like my phone is brand new again.

(Not sure of pricing as I had an insurance claim for mine.)
26 July 2022 3:31
I went to Mobile Klinik after installing an app on my Motorola that would not allow me to uninstall. The sales agent at the Koodo kiosk sent me to Mobile Klinik, explaining that he wasn’t able to help me, but they would likely know what to do as they were well versed in repair of phones. Kate was very friendly and was able to uninstall the app. The app I downloaded was Daily Weather, and it literally took over my phone. I was very happy to get it done as these types of apps are often invasive, taking data from your phone such as passwords.
23 July 2022 22:33
This is the second time I've had a problem with my phone not charging because there was detritus in my charging port and the second time they've quickly (and cheerfully!) used some sort of pick to clear it and sent me away with no charge. They even tried to find (unsuccessfully, sadly) a case with a port protector. All in all, their eagerness to satisfy even so small a need with no recompense makes this a place I SHALL go when I have cell phone needs.
16 July 2022 23:19
My phone wasn't charging well because of dirt in the charging port. The kind employee cleaned the charging port free of charge. It's working like new. TYVM
30 June 2022 6:40
I recently had to return a phone from an unnamed provider and return to my previous provider. During the process all my text threads and calling logs were lost. The wonderful staff at Mobile Klinic were able to restore these for me very quickly. Thank you soooo much.
16 June 2022 9:59
Staff was great; helped me fix a broken IPhone screen and extend the life of the phone. Much appreciated.
09 June 2022 20:01
Kate at Mobile Klinik was amazing! I had not been able to charge my phone and she fixed it in less than 5 minutes! Thank you again Kate, you rock!
19 May 2022 10:58
Great service and fast! I brought in 3 phones to be fixed. 2 screens got fixed and batteries replaced and one was disabled and they fixed them all!
Thank you!
06 May 2022 23:41
Would not replace defective screen. GO ELSE WHERE STAY AWAY HAD 2 SCREENS REPLACED AND BOTH WENT HAYWIRE.
12 April 2022 7:05
Dress up as doctors using chinese screens that end up defective everytime 2x in a row is not a coincidence.
28 March 2022 20:12
So I mistake this place for another place in the Belleville mall called ascot Cellular I brought my iPhone 8 here they couldn’t even repair the back and they charged me $160 or something like that to fix just the screen and it wasn’t even cracked the wire was just broken The screen I got ended up cracking a month or two later when the phone fell in its case and now most of the touchscreen isn’t even responsive wouldn’t recommend extremely high prices and low quality parts
27 March 2022 21:49
Very helpful service! They were able to take a look at my phone and tell me what it needed and what it doesn’t need. Helped me and my mom with our broken screens. Thanks so much!
24 March 2022 3:54
After my phone went through the snow blower they were able to take all info and contacts, apps etc and transfer over to my new phone. Very pleased.
16 March 2022 20:09
TERRIBLE AVOID AT ALL COST HAD 2 SCREENS FIXED AND BOTH BROKE OTTER BOX ON PHONE AT ALL TIMES NOT A SCRATCH ON MY PHONE EITHER TRYING TO SAY PHYSICAL DAMAGE
26 February 2022 23:35
My husband and I waited 4 months for a Samsung glass for a repair to a Note 21 Ultra. Finally, got a call last Friday that it was in. We went over on Saturday and the employee was eating and clearly not interested in helping us. Today my husband called and lo and behold the glass was not there and he was told he was never called! So very unprofessional, we will never go to this store again.
17 February 2022 5:34
Josh was super helpful, an very kind when helping me out. Will come back again, thank you so much for your positive attitude
18 January 2022 6:43
Anjali was amazing she got my phone working. Very professional would go back.
Thank you Anjali.
10 January 2022 18:24
I was having issues with my phone charging. At first my super charge function would not charge my phone fast. A week or so went by and I noticed I really had to jam my charger in to make a connection. Finally it just would not charge. I took my phone to the Quinte mall in Belleville location. I was met by a lady (sorry I didn't get your name!) She had Dark hair and a tattoo on each wrist, kind of like a half sleeve. And she immediately took my phone and cleaned out the charge port. There didn't seem to be anything in there but boy was I shocked when about a Nickle sized amount of dust an pocket lint came out. I asked for the bill and she said there wasn't any. I laughed and said no really what is it? She again said no charge. Great experience highly recommend.
22 September 2021 19:04
I was having trouble hearing and understanding calls on my phone. I assumed it was a speaker issue on my phone. Often I’d put it on speaker phone just to hear or understand the caller. I stopped by mobile klinic as I walked by and Katie quickly cleaned the ear speaker on my phone. It is like brand new. Great service!
13 September 2021 18:33
Kate just saved the day! At five minutes before closing I called and explained my issue. She told me to come in and she’d take care of it. And she did it quickly with a smile (behind her mask!).
29 August 2021 19:58
Had to transfer my phone data from old phone to the new one and it was done while I was waiting.
12 August 2021 16:34
Kaitlyn and Tyler are amazing! Fixed and cleaned my phone within the same day. Great service and prices. Will definitely come again.
12 August 2021 0:07
Everyone can relate to how lost they feel when their phone is out for repair or acting funky and you can no longer ignore how frustrating it is to use with software or battery issues. I figured I was going to be without a phone for a couple of days because it seemed hit and miss to get it repaired locally.

I phoned the Mobile Klinik Quinte Mall and they answered all my questions. They did all the software and technical items I tried to do myself from looking on-line. They told me that most likely it would only be an hour to do the repair I needed.

I dropped off my phone and had a very quick and professional drop off procedure. They explained the charges up front.

I came back and my phone was repaired. No fuss, no problems. I expected the cost of a new battery, or a software update. They explained what they found, how they cleaned and repaired it to prevent any future problems. They also insisted no charge due to it being a minor issue.

We are a small enough community in Belleville that word of mouth still works when shopping locally. Any business that has integrity to look after their customer, will have me as a customer for always. It is called karma.

It is terrific to have a reliable resource for phone repairs. Thank you for being there for me.
10 August 2021 0:52
One of the worst place to fix your cell issues. How can Samsung offer a working partner to those guy.
A girl work over there, has no sense of talking and manager sitting next to her is Okay with that. I strongly recommend not go this place.
26 July 2021 14:16
Best phone repair business in Belleville. The employees are kind and very helpful. Their work is professional and very well done. Most repair times are usually same day turn around, drop the phone off and pick it up an hour or two later. Replacement parts are high end and typically come directly from the respective companies (they are rarely 3rd party parts). Prices are respectable, paying the little extra for good service and name brand parts in my opinion is always the best way to go. This way you know the parts that are being replaced are the best you can get. All round fantastic service!
21 July 2021 18:37
I was treated extremely well at the Mobile Klinik. Kyle was very knowledgeable and very patient. He answered all my questions and got my phone up and running. It was a real pleasure to deal with such a nice young man.
08 July 2021 15:15
Tyler & Kate were amazing. Bang on with cost and time. Very pleased. I will be directing other people there way whenever I can.
GREAT JOB GUYS!
07 July 2021 15:44
My phone kept restarting and couldn't figure out what was going on. My two options were to try Mobile Klinik or buy a refurbished phone.

I'm so glad I tried Mobile Klinik, they were friendly and professional, they fixed my phone and on top of it all didn't charge me for their service.

I'm 100% telling everyone I know if they have phone issues to go to Mobile Klinik before anything else.
22 June 2021 20:33
I remember time and time again trying to get my phone fixed, it was so mangled nobody wanted to look at it! Thank you guys so much for your hard work!
19 June 2021 16:35
I recently had a cracked screen repaired here. The phone looks new and the service was done in under 2 hours. Will use this service again!

Write a Review for Mobile Klinik Professional Smartphone Repair - Belleville, ON



Overall Rating: