22 November 2023 16:40
I was inspired to mix and match different styles, experiment with colors and textures. I love the miniature car inside the showroom!
22 November 2023 2:28
The showroom is beautifully curated, showcasing a wide range of sophisticated and on-trend furniture pieces. The attention to detail and quality is impeccable. The staff is friendly and passionate about design. Thank you, Maria, for your guidance!
13 November 2023 3:12
Recently, I worked on a residential project where the client sought a statement piece for their living room. After exploring the Modern Sense Furniture showroom, I found the perfect piece—an exquisite white leather sofa that was both modern and luxurious.
02 October 2023 11:01
Modern Sense Furniture exceeded my expectations! Their sleek and contemporary designs transformed my house into a stylish haven. The quality and craftsmanship are top-notch, making every piece a perfect addition to my modern living space.
03 September 2023 18:29
The place is so big and staff really friendly here! No need to wait for the piece I want! Maria is really friendly and helpful!  Ask for her!
30 August 2023 23:14
We bought this recliner at this store and we basically loved how it turned out really helpful the employees in this location are very accommodating and knowledgeable to give me some options and recommendations.thank you company for helping us out with our purchased.
01 June 2023 10:58
My wife and I visited the showroom at Modern Sense Furniture two months ago. While we were there, a sales representative approached us and offered assistance with selecting a sofabed. She was very helpful and guided us through the selection process. Great store.
31 May 2023 2:10
Thank you Mercedes for helping us out during our visit if you're searching for distinctive, high-quality furniture items that will stand out in your house.
02 May 2023 1:47
A creative haven, Modern Sense Furniture is more than simply a furniture business. Their distinctive range of modern and contemporary furniture not only encourages imagination. After seeing their store, I keep having fresh design ideas pop into my head. Modern Sense Furniture is the place to go if you're seeking for a store that will inspire your imagination.
28 April 2023 23:50
The salesperson was extremely helpful in assisting me to find what I was looking for. They were knowledgeable and never made me feel rushed or pressured to make a decision that was not in my best interest. I also appreciated their prompt replies to my emails.
31 January 2023 2:44
Tanya is better than best.she would work with you to find best furniture in the store.she is available over the phone when required and also made sure delivery schedule as per commitment.we found couple of pieces with a scratch and she immediately got them replaced. Great quality and unique furniture store
26 December 2022 0:00
My brother and family recommended that I shop at Modern Sense Furniture, because they bought several of their home decor pieces from there. I got a new dining set delivered 5 days ago, just in time for my family to move into our new apartment. We’re glad as we got our hands on some very quality stuff.
07 December 2022 5:08
I purchased a dining table, dining chairs, sectional, accessories and mirrors. Sales rep was very helpful and friendly she was very informative. We were being updated on delivery and delays the shipping department were friendly and kind absolutely loved their attitude. My little pup enjoyed the attention he was getting!
We will be making more purchases for Christmas!
Thank you Modern Sense team.
14 November 2022 21:39
The place is huge with so much to look at. Great variety & excellent quality. My delivery came sooner than anticipated. Lovely customer service attitude. This is definitely my go to place for making my house feel like home!
07 October 2022 7:05
Please do not use this Furniture store. We had purchased furniture in January and we were told it was going to arrive in March or April. We are nearing the end of August and still no Furniture. When you finally get through to someone. You never receive a straight answer from any of the staff or Management. So here was are 8 Months in going into 9 Months This is truly a Horrible and disappointing experience. I would need to question the business practices of this company.
28 September 2022 14:28
Bill, I apologize on behalf of the truck driver for blocking half of your driveway, but they quickly acknowledged their mistake and removed their truck. As the owner, I regret any inconvenience caused. On a positive note is that Sagar's team did a great job with delivery and installation, and they cleaned up very thoroughly afterward. Many thanks.
24 September 2022 21:55
Worst store and worst experience, they think they can fool the customers by taking orders and huge advances and then not let the order deliver for more than eight months.
Please do yourself a favour, read all the reviews before going to the store and blocking your money.
All the staff does is telling you random stories and then they tell you that the advance can’t be refunded.
Worst customer service, just a scam

Please read their order form carefully before placing them an order, because they would use it against you.
20 September 2022 1:18
I bought furniture 4 weeks ago I got the delivery today. Super happy with the customer service. Well organized delivery team
16 September 2022 12:00
If I could give them 0 star, I would. We ordered furniture in December last year for my brothers wedding. We still don’t have furniture till now, it’s almost an year now, They keep telling us 2 weeks every time we call. This is the worst furniture store with worst customer service.
27 August 2022 20:35
Crazy rich ideas for crazy rich people.
They are not normal they are exceptional.
I visited 30 plus stores for furniture of my office chairs and ended up randomly landing here. I have no words to explain how flabbergasted and amazed i was with their furniture range.
They had the most unique things one would dream of having in there home.
Best of luck to u guys
19 August 2022 7:55
Driver rudely parked his truck in front of neighbour's driveway, blocking access to the home.not impressed!
05 August 2022 0:41
Visited the showroom 2 months ago a sales reps approached my wife and I and she was helping us with the selection of sofabeds.ordered a custom piece told us that it would be completed by end of august but i actually got the delivery today so much earlier that expected.we are so happy with the whole service! They have been amazing throughout
16 January 2022 18:50
They have wide range of products which you would not get from other furniture stores, they charge premium but very poor customer services. The funny part is that you are paying the premium price plus delivery charge which for me is weird. All companies give free Delivery services. The amount of premium they are making they don't want give delivery is an compliment.
Indeed dissatisfied with the approach how they handle customers.
10 January 2022 1:30
Manager of the store refusing to process a refund on a dining table bought as part of $10000 worth of furniture. My delivery is scheduled for next February, where I bought 2 months ago. I told her that we've just saw and experienced an injury of a young toddler running around and hitting a table of this profile (thin surface profile). The child had a few stitches because he was cut by the corners of type of thin surface. We were concerned for the kids and hence decided to request a refund on that dining table that was not even delivered.

She mentioned during my purchase that it is a regular stock item and not special order, thereafter now it is not refundable. I asked for the situation to be escalated to the owner of the company, she basically told me, I cannot guarantee that the owner will want to talk to you, you can talk to me. This is a company with ironclad clauses on an item that's not special order and "undelivered". Definitely would not recommend.
28 December 2021 5:27
Super dissapointed, terrible experiance. Spent over 10K on dining set and they delivered a wrong color, tried to reach them out numerous times and we still can't get the one we wanted! They refused to make a refund and blaming manufacturar. The worst store ever.
25 December 2021 4:38
Horrible customer service, very rude staff. If you are looking for a good experience this is not a place to buy furniture. We went to Modern sense furniture after ignoring the negative reviews, which was our bigest mistake.
22 December 2021 16:03
If you are looking for cute, fancy things this store is your best shot in Toronto. I always go to find nice, decorating pieces. They never disappoint me.
19 December 2021 15:13
If you are looking for sofa beds, this is your best shot. Around 8 on display with many customization options, couldn’t find this a comfort in any other store. Highly recommend
17 December 2021 3:28
I wish if I can give them 00 STAR This is the worst place that I have ever bought something from, their employees are irresponsible, and liars and the management are horrible.their products are expensive, and you are treated like a trash, they damaged my sofa and told me it is my responsibility. I can write a book about the way I was treated I swear to GOD.not recommending in a million of years, also the delivery guys are rushing, i do not understand YOU SHOULD NOT DO THAT specially when you are handling expensive items. I am sick and they made my situation really worse I HATE THEM SO MUCH ': (- ALSO if the product is going to take 15 weeks do not lie and 6 weeks just tell the truth instead of stealing people money and playing around.
15 December 2021 23:02
Went for a Bernhardt sofa and found it on display. We just had some help selecting the colours we wanted. Maria was very patient and understanding. She understood what I wanted and helped me convince my husband that the beige would look nicer than the Grey in our space. I am looking forward to get my sofa delivered
06 December 2021 5:00
I bought a $7000 dollar couch and a $12000 couch with warranty from this place.the mechanism stopped working after 3 months which I asked them to fix under warranty. I've been waiting 5 months for them to fix it.
Save your $$$$$ do not buy furniture from here.
05 December 2021 0:45
I'm always on the lookout for one-of-a-kind items to help me renovate and modify the aesthetic of my houses. Modern Sense is one of my favourite places to shop in Toronto. The prices are a little more than average, but it is well worth it. I go there for new things every season and have always had a positive experience.
02 December 2021 0:37
I have been looking for a daybed to put in my home office for a while. Found a couple of option from Innovation but this one stole my heart. It is exactly what I was looking for. The quality is great and the size was exactly what I was looking for. They have a lot of great office pieces that are game changing, highly recommend.
30 November 2021 21:06
Terrible experience. Owner / manager Steve Khaner was totally unsympathetic — **a simple apology would’ve gone a long way**.

Lol, look-up the review history of those people giving 5 reviews here. Fake
28 November 2021 5:44
The store is spectacular. One of the few ones you walk in and you find different styles and hidden gems. The more I walked into the store, the more amazed I was. Definitely worth a visit
27 November 2021 23:54
I saw this beautiful wire dining chair on their instagram. I wanted to get it right away but with CoVID we were a little hesitant to visit the showroom. However, after a year, we finally decided to visit and I found it on display but in a different colour. I bought it right away and go it delievered to my apartment last week. I am happy with my overall purchase and experience.
21 November 2021 0:58
Found their billboard while I was shopping in the design district. I took the drive and totally fell in love with their products. They have so many sofas on display, I was looking for an L shape large sectional and fell in love with the cloud. I got it delivered today in white fabric and I am very happy with my order and how the delivery went.
20 November 2021 4:22
I went for an interior design consultation, Maria was able to help me select the living room furniture, she then came to my house to have a look at the layout and confirm the product select. We just received our furniture today and very happy with the look. We are looking to design more rooms with Maria
19 November 2021 23:13
I saw this beautiful wire dining chair on their instagram. I wanted to get it right away but with CoVID we were a little hesitant to visit the showroom. However, after a year, we finally decided to visit and I found it on display but in a different colour. I bought it right away and go it delievered to my apartment last week. I am happy with my overall purchase and experience
19 November 2021 2:09
Was looking for a BDI TV stand called the Tanami. Before going there I knew the lead time, I just wanted to see the colour swatch. Was able to finalize the colour with the help of Tania. The delivery was gonna take 8 weeks, but I guess I was lucky to get it within 6 weeks. They delivered it yesterday and assembled it. I love it
17 November 2021 11:25
I posted a review on Modern sense furniture about 2 weeks ago. 2 hours after it was on the internet someone called us to tell us they were going to look into it and asked to take down the post while they find a remedy. I did take it down. I will rewrite the original post:

"My wife and I purchased a lot of furniture and decor items from this store. A week ago our glass dining table top we purchased approximately 5 years ago exploded in a million pieces. The table top was about 40" x 92" x 3/4" thick. When I say exploded, we found pieces everywhere on our first floor, our chairs are damaged, our floor is scratched and dented, a window blind is finished and I even found a piece of glass stuck in the wall. Luckily nobody was near by but it made a lot of noise.

We contacted Modern sense furniture immediately. They say the manufacturer told them the glass top must have been hit many times with a lot of force. Well nothing of that sort happened. We took very good care of this table. This product is extremely dangerous. I am so grateful nobody was injured by this incident. The only thing they are willing to do is for us to pay for another glass top. I don't think so.

I guess we will not be buying from a store that doesn't stand behind their products anymore. "

Conclusion:

The manufacturer is still not doing anything and the store is offering us a credit of $450. We have to buy a new table, new chairs, new blind and refinish the floor. We paid $3000 for the chairs alone. I don't think the credit is reasonable for the amount we are going to spend to replace and fix.

We won't go back.
05 November 2021 22:28
Bought a leather sectional from their store, my kids love it and it fits us all. It was a floor model in clearance, got it the same week
02 November 2021 21:47
Found the store through a billboard and I am very happy that I did. The sofa on the billboard was very unique and got our attention, we decided to stop by and have a look. Loved a dining table that was marble and out of the ordinary. We bought it few weeks ago and it just got delivered yesterday. Happy with how things went and my purchase.
28 October 2021 11:44
Passed by the store few days ago to get a ceramic dining table. The one I found was made in Canada and exactly what I was looking for in terms or size. I bought the floor model.
24 October 2021 5:42
I have been shopping around for dining chairs for a while. Trying to find that perfect fit for my dining table which we bought with a very weird height. The journey has been challenging as most dining chairs we found are shorter than what we wanted. I told the lady who helped me my problem and she well listened and was able to show me other options that could work. I bought one chair to test at home and voila I found it. I went back to buy another 6. She made my life so much easier. Thank you!
20 October 2021 18:16
Mani helped me few months ago in purchasing my custom Stressless chair. It arrived a week sooner than anticipated and was ready for pick up. The delivery department contacted me and I went to the warehouse. The guys were very helpful and friendly, they managed to get the chair inside my car. Very pleased with my purchase.
18 October 2021 2:40
5 months ago, I purchased a Caracole couch. 2 days ago, it was delivered to me. We fell in love with the colour we chose with Maria's guidance.
16 October 2021 4:59
Great experience, the store smelled so good. It was the first impression I had when I walked in. I can still smell it, we went on the weekend, the store was packed but people were respectful with the social distancing and everyone was wearing their masks. A beautiful lady helped us, her name was Maria. If you go to the store, you should talk to her, very friendly and even though she was very busy. She managed to help us get the pieces we wanted, we purchased a beautiful low queen bed, it took us sometimes and it was overwhelming with all the customization colours, so we decided to go with the colour we saw in another bed on display. We are set to receive it in the October. So excited about that
11 October 2021 15:21
Very bad experience bought 2 desk chairs by 2k and I have not heard from them in a month so I called to follow up they told me they are in shipment we do not know when the shipment will arrive yet and then after 2 days calling us saying oh they are sold out we will send you other options or refund and so far they did not send the options not the refund very bad customer service they keep u on hold for 30 min because they forgot about u
13 September 2021 23:10
I found the store through a Stressless ad, visited them and loved the Stressless collection they have. Bought 2 chairs from them. Very happy!
21 August 2021 7:11
Amazing quality and designer products
We were helped by sales rep Yas and she was extremely patient with our shopping
Great experience and unique collection
Hats-off!
27 July 2021 1:46
Lied and gave our family a used couch instead of a new one and made us wait over 11 months for a replacement that never came. Would not recommend at all.
09 July 2021 21:16
Maria was awesome to work with!

We visited twice because we couldn't decide which couch we loved the most! On our second trip, we ended up settling on the perfect, comfiest couch, of which we had so many fabric textures and colours to pick from.
26 June 2021 10:05
The selection of furniture is top-notch. I’ve bought my living room and bedroom from here 2 months ago and it was exactly what I was looking for. The staff was amazing, my sales rep was Yas and she was sweet and kind.
05 January 2021 21:44
Very pleasant atmosphere, No pushy sales tactics. The interior designers here are very interested and knowledgeable when it came to designing our new home. We’ve received the utmost incredible service from this company.

Thank you to all the staff and management who helped us throughout this process.
25 December 2020 3:14
We bought some furniture from here, and a very kind and helpful girl named Tania helped us. If you need anything that is high quality go there and ask for Tania.
28 November 2020 20:23
I came across this store and was helped by a sale representative YAS, she had been really helpful and was patient with all our furniture choices. If you ever want a friendly sales rep, ask for her. The store has numerous designer options for furniture. Loved the experience
11 November 2020 17:16
Exactly as their name suggests, great selection of unique items. Very happy with our table, will be back soon.
06 November 2020 23:49
This is one of the few stores in Toronto that every time I visit, I find something new and interesting. I have furnished two apartments from there. I love their sofa beds very comfortable. You can play around with the colors which is a plus for me honestly. Just to have the flexibility of choosing what I want. I was very pleased with our Sales rep, she was friendly and informative (didn’t not get bored of the too many questions we have asked). I will highly recommend
05 November 2020 10:09
It is without hesitation that I recommend Modern Sense and his team. It isn't often that a product exceeds my expectations but in this instance I was blown away by the quality of the product and the process. These guys are professional and made the entire process enjoyable. If you need any furniture, you'd be doing yourself a disservice by not considering Modern Sense Furniture.
30 October 2020 20:19
My wife and I recently purchased a leather full motion sofa and loveseat from Modern Sense. We had been looking for some time and knew exactly what we wanted. We had been literally everywhere, including lots of "High End" retailers. Mary B.and Manny were honest, knowledgeable and professional in their dealings with us. We received our set earlier than expected. A special thank-you goes out to Fred and Jason the two movers who delivered our furniture. It was raining throughout delivery day. Fred and Jason not only made sure that our set was carefully brought into our house, they were very diligent in respecting the existing furniture and interior of our home. Nothing was damaged nor was there any residual mess. They were true professionals. My heartfelt thanks to all at Modern Sense. You have far exceeded our expectations.
30 October 2020 1:49
Had an amazing experience at the store, design consultant understood our exact needs, budget and recommended furniture that would meet our life style. Highly recommended mmended
18 October 2020 14:42
Excellent furniture and most importantly, the service was phenomenal. I would highly recommend Modern Sense Furniture if you're looking to give your home a decor refresh.
17 October 2020 5:51
They helped me during the pandemic. They’re customer service is top notch, and they were able to help me figure out what I actually wanted.
14 October 2020 6:27
Incredible selection, great staff. So good to see variety and quality build furniture.

Will definitely return!
08 October 2020 3:55
Highly recommend shopping here for all your furniture. If you're looking for modern contemporary designs this is the place! Great service and experience.
02 October 2020 12:19
Walked in today looking for a Master bedroom set. To my expectations, I was blown away when walking in to the Showroom with the extravagant selection they had. I spoke with Shawn and he helped me find what I was looking for and on top of everything he was able to fit my budget as well. I’m very satisfied by the quality and end result of the product and will definitely be coming back!
29 September 2020 4:31
I’ll definitely come back to this store to get more pieces for my bedroom soon. I always love to visit the showroom, they have such an eye-catching selection!
27 July 2020 10:54
During the pandemic we were looking urgently for furniture to buy as we have just moved to the city when everything closed. We contacted the store online to see if there is any way we could get our thing at least the basics to survive in a new apartment. We were blessed to find good pieces that fit in the new space available in stock and we were able to get them right away.
We were helped by Maria who was very helpful and informative.

Thank you Modern Sense for making our move easier.
01 July 2020 21:12
I have mixed feeling about this store because I really do love the couch that I got from them, but I hated the fact that I spent over $20K on my couches, it was delayed several times, in the end they told me that one of the couches was out of stock and they couldn't even provide it to me, they refunded me the money for that one, but it was months after waiting for my couches! The product is great, but their service needs to improve!
20 April 2020 2:31
Great looking showroom and high quality products. A pleasure to deal with! Looking forward to purchasing more pieces from them.
18 April 2020 3:51
Modern Sense is the best place for furniture! From the quality all the way to the customer service! Love this place!
04 April 2020 19:47
If you are looking for modern contemporary designs this is your one stop location. I have shopped at many store like Elte and Mobilia. I have not got the wrath I found at Modern Sense. For some reason, this store is very close to my heart. I find the people working there very humble and interested to help you find what you look for.

I am a very picky customer, who can't be satisfied easily. It took me months making a decision on my furniture and I'm glad it did. Because the only place that was patient with me for months in Modern Sense. It was a yonge lady who helped me, we kept getting message back and.forth until I found what I'm looking for. I love my furniture.

Thank you Modern,
Xing
02 April 2020 19:06
The only reason I went there is because this was the only store that had a sofa bed I was looking for in stock. Everything else was disappointing.

1. The staff person who was assigned to help me looked like she was almost annoyed by the fact I wanted to buy something;
2. No option for just delivery. They charge ridiculous price for delivery and assembly - around $200 to get delivery to Toronto midtown. I had to bargain to get it down to $100 for just delivery;
3. Had to stay home all day because delivery was delayed several hours without any notice. Had to call them twice to ask for updated times;
3. They have no return policy and you don't even have a chance to check furniture for any damage;
4. They couldn't send me an email invoice 3 times I asked.
02 April 2020 10:39
I’ve been shopping here for years. Every time I come here, I never leave empty handed. I always get compliments on the furniture I buy here and the quality is great. Highly recommend!
21 March 2020 0:50
If you are looking for something different, this is where you should shop!
I furnished my home from here. Never had problems with the store or the staff. I actually enjoyed being helped by Maria. She was very friendly and informative. She helped me select contemporary, minimal items which I'm totally in love with. In the delivery time, we had a delay which was a responsible one week because of there was a strike with in the railway. I appreciated the communication, we were up to date with the store in regards to our products. I will highly recommend the store for my friends and family.t
20 March 2020 6:17
Amazing Tonin Casa collection. Knowing that they are the only carriers of this Italian brand in toronto. I bought the Firenze dining table with 4 leather chairs.
Never had a problem with the store or my products
16 March 2020 19:00
We are in the process of furnishing our new home and this is a task that is typically done together. My fiancé went ahead and almost furnished the entire place without me as an anniversary surprise, and I can’t even be mad - everything was perfect! Anyone can be an interior decorator with furniture like this!
09 March 2020 15:56
Lately purchased my tuffted sofa from the store. Totally in love with the quality. I get compliments from family and friends all the time. Personally, this is one of my favorite high end store in Toronto. Well done Modern Sense
29 February 2020 20:43
Shopped here for years! I totally love the quality and always get compliments for my furniture! Maria is amazing at customer service, I have showed her my layout and she came out with an amazing work! Love the pieces she selected. I am furnishing my second home now with them.

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