Money Mart

Saba is an employee over here, she is so nice and has approved our loan on the same day with very few condition and requirements.

Eleyna was so kind and professional in making my experience amazing! She was patient when going through the application. Thanks again! Please raise her pay she's amazing at her job!

Very great customer service. Elena was really nice she served me and my sister today. Very respectful and she knows how to do her job. She knows how to handle tough situations as well when it comes to bad tempered customers.

Smriti
Very pleasant and knowledgeable. Always a smile and very accommodating. Looking forward to my next visit.

Smriti's service to customer is appreciable she helped me to finish my transaction smoothly.

I would have given no star of it would be an option. I visited this location on July 5 th to take a $300 payday loan. I advised the manager my payday is in two days. I asked her politely if it’s possible to date it for next payday rudely she responded I am not going to skip a payday, I responded no problem. I went back today to repay my loan and the teller refused to go by the 48 hour cancellation policy as per the Ontario PDL act. The manager threatened me she will block my account because I asked for the cancellation policy. They were both rude and unprofessional. They both needs to be retrained on the Ontario PDL act along with customer service training!

Wonderful customer service from Elena and she was very informative and pleasant I would recommend this branch to anyone that needs financial assistance

Saba helped me today.it was great working with money mart. They have reallu good CSR, i am really impressed.

I am visiting this branch of Money Mart for remittance purposes. I always have wonderful experience in terms of staff service.
Today I had a bad experience. I went to the counter and a lady was processing my remittance request. She was polite and ask me usual questions.
There was another staff whose name was Perveen Akhtar who was standing in another counter was also asking me similar questions again. This was going on for 20 minutes. Then I ask her I have responded all questions to the staff who is attending to me and willingly to answer more questions to her if she wants. Perveen insists that she can also ask me any questions in addition to other staff. Her behaviour was very rude and impolite.

Very helpful service quick and fast.the staff is really nice specially Sara.who took care of the process for me.

Smriti was AMAZING! She was beyond helpful especially since the system was down and not working. She’s really
the best

Parween is super efficient and has great customer service skills! Thanks for all your help

Smriti, was extremely professional, she provided additional information with the products that Money Mart had to offer. Exceptional customer service. Great Job!

JEFFREY ASSISTED ME IN THIS LOCATION AND HE IS VERY GOOD, HE ACCOMMODATE ME VERY WELL AND HE MAKES THE TRANSACTION VERY SMOOTH. LUCKY YOU HAVE JEFF IN YOUR BRANCH

Very slow. I went to get some cash that I received from western union. Took them 15 mins to process. Need to improve training of staff and process

I highly recommend this location. The staff are supportive, understanding, and compassionate. If you are lucky enough, you'll be able to work with Sourabh. He is very professional, informative, and accommodating. Again, I highly recommend this location about any other, whether be it via phone or in person.

Sourabh he is very friendly and helpful whenever I come. I will highly recommend this place

Riddhi was very helpful with setting up my account. She was patient when my banking wasn't working offered tips on how to solve my problem. I will definitely be coming back again. A+ service!

This store is very helpful. Riddhi and Saurabh both helped me. Vishal and Sara also are great everytime.